Mission Motors

I was under the impression this would be a great dealership (the one in Stanwood) to do business with. I spoke with a man named Chris on Monday and he kept promising he would call me back concerning a car for my granddaughter as that was the last day of the month and they were trying to finish up for month end Today is Thursday and I called him back in hopes he could help me. I spoke with him for a few minutes then he told me to hold for a moment. He never came back to the phone so I hung up. He called back a few minutes later and I could not hear him so I told him I would call him back on my landline phone. I called twice and no answer. I don’t know if he didn’t want to deal with us because it isn’t a large sale, but, nonetheless I feel this company is all talk and no sincerity

My friend is having so much trouble with the car she bought here. She is pretty much paying for a car she doesn’t use cause it’s in the shops for 2 weeks at a time. The people Te friendly though.

Most used car dealerships are a hellish nightmare, but Mission Motors actually comes the closest to doing it right. My car was totalled and I had a week to find a new car with a very limited budget, they went out of their way to help me find a great car and instead of being pushy about financing a loan, were willing to come down a little on price because I literally had no other money to offer. The car itself was a wonderful drive and my mechanic (whom I trust 100%, they have never steered me in the wrong direction) said it was reliable and drivable with some part replacements it would be due for which is to be expected with old cars. Michelle and Jaden (sorry if I am misquoting or butchering names) were SO welcoming and accomodating and I cannot be more thankful that they really put effort into finding me a reliable car that I liked. Someone else I knew (private seller) made me a better offer I couldn’t refuse mainly because the car got slightly better mpg so I had to walk away, but they still deserve this review. At least in my experience they give Christians a good name! They really cared about helping me rather than turning a profit.
IMPORTANT NOTE: never buy a car from a dealer without getting a 50+ point inspection with your mechanic. NEVER. Dealer mechanics may do a quick check, but you have no idea what may be going wrong or what may need to be replaced. No dealer will tell you as much about the car as your mechanic will, or if they do then you found yourself a 5-​star dealer. The 96 Camry I almost bought was in great shape, but some of its parts needed expensive replacements (steering rack and a few other things) that would hurt my wallet in the next year or so and I wish I could have known that right away. However in an old car, that’s not uncommon and for the deal I was getting on such a never-​breaks-​down Toyota it wasn’t unfair.

I went to this dealership a few weeks ago and they tried to sell me a car I didn’t want. (I told them before I drove down there since it takes me an hour to get there) that I only wanted 2 cars there… They said it would be fine and to come down. So fast forward to when I get there they tell me that I am only approved for one car which is a 2004 Cadillac CTS which I didn’t want but said id test drive it for a piece of mind and so I didn’t feel like I wasted my time driving down there. After I test drove it I called my dad who is a mechanic and asked him about the car. He said that I should do a buyers inspection because that year and model of the car is known for engine problems. So when I told Shaun & Justin that I wanted to do a buyers inspection they said «instead of doing a buyers inspection that they would give me a 3 month/​3,000 mile warranty.» I told them I still wanted to do a buyers inspection and that’s when they got rude with me. After the hassles I told them I wasn’t interested anymore and left. They also told me I was approved and to sign papers etc… which ended up being a lie because when I got a car at a different dealership with the SAME bank it was a completely different interest rate and amount of the loan I was approved for. They also went as far as texting me and telling me to come back and they want to sell cars to all my family etc… and then told me the Cadillac sold to someone else which was fine because that’s not the car I wanted anyways. They don’t have accredited BBB and and they have horrible reviews all over the internet! Buyer beware. Don’t screw yourself in a situation like this.

This is by far the best car lot we have ever been to! Absolutely no pressure to buy, no sales lines, and very helpful employees. They talk to you honestly, care about your concerns, want to make the sale work for you, and make you feel comfortable while you wait. They work fast and you never feel like you are buying from a big corporation or a shady lot. From what I have seen over time watching their inventory for the car that we wanted to buy, they sell really good used cars. Their inventory has ranged from $ 1900-​$ 20,000 and up. They have a car for everyone. They handle the financing with as little as $ 500 down. Your first oil change is free with a purchase. I recommend checking out their lot and or website if you are looking to buy a car.

Mission Motors is a wonderful company full of great people with lots of personality. My husband and I were looking for a car, and they were so patient with us while we test drove almost every car in the lot… (haha!) Thanks you guys, you’re the best. I will send everyone I know your way!

The Good:
I bought a car here about 2 months ago. I’ll start off saying the staff is very friendly and accommodating when letting you test drive cars and look at cars. They were friendly and felt like overall good people.
The Bad:
I purchased a vehicle from them and had a tough time negotiating a fair price, they weren’t willing to come down as far as I’d liked given the condition of the vehicle I was purchasing.
The Ugly:
The car was claimed to be in great mechanical condition, and they were right to an extent, the motor ran strong and the car starts up like a charm, and it still does to this day. Though the main reason I’m giving such a poor review is because I was completely blindsided by how poor the transmission on the car was… not even a month after owning, the transmission already started showing signs of catastrophic failure. I’m now 2 months into the ownership of the car and the transmission won’t go into reverse which makes parking a headache and my once super great gas saver now has to run at higher than normal RPM’s to maintain highway speeds… not to mention the price of the new transmission was the same price as I got the car for, so I’m essentially paying twice for a car that I should have bought for a fraction of the price. But business is business so take from this what you will… it’s a used car lot afterall.