Midas

Rude labor, acting as if doing us a favor by servicing our vehicles. TV playing so loudly in the check-​in room that a conversation cannot be had at normal vocal tones. Finally, when I said I don’t want to get my car serviced there anymore, the person started hurling abuses at me and followed/​charged at me aggressively on my way back to the vehicle. This place is walking-​distance from my home, but I would never come here again

We just stopped to have a tire checked; the warning light was on. My husband went into the office, and explained the problem. The manager said they would check it after finishing with other cars. By the time he returned to our car, one of the employees approached our car, and began checking the tires; he found there was a nail in one of the front tires, which he showed to my husband. We agreed to have it repaired, and he proceeded to patch, plug and repair the tire; he was polite, and impressed us with his efficiency as he watched him work.
When my husband went back to the office, the owner/​manager was rude, and at first charged us over $ 70 for the repair, when my husband questioned the amount, he was told it was for the tire repair plus an oil change. After confirming that we did not have an oil change he did reluctantly agree to refund $ 32. We agree with other customers that this is not a professional nor honest business, even though they do have some good people working for them. We will not return, we suggest that you do not go there.

Noticed a huge nail in my tire, so I stopped in to see if they could plug it. The technician and manager (I think) immediately took a look and tested the area to see if there was air leaking. Nope… luckily nothing since the nail went in at an angle. The technician then proceeded to check the air in all of my tires to make sure I didn’t need a refill. All looked good.
In the end it cost me nothing. So I definitely appreciated their honesty, thoroughness, and ability to take a look at the vehicle so quickly. Would go here again!

NEVER EVER EVER GO TO THIS PLACE. Junior, the shop owner, is the biggest liar on the planet. Abominable human being. Every time I have taken my car there (three times), he has made up issues which upon checking with other shops do not exist. Pair that with his absolute asshole behavior and quotes of 5 times what other places charge and you have it. I actually contacted BBB over this guy. Liar and a cheat with not an ounce of integrity.

Performed a second repair last month for another exhaust issue, were able to put some clamps on versus having to spend $$$ to replace exhaust system. Win!

NEVER TAKE YOUR CAR TO THIS PLACE! I recently took my SUV for an oil change here before going on a long road trip. But soon after I hit the road I got ‘low oil level’ sign. I thought there was something wrong with the sensor. However I later found out that there was only 1quart of engine oil (even though there wasn’t any leaking) and moreover they forgot to put the bottom cover back on so the cover was dangling with only one screw!
The manager was very unprofessional handling the complaint. He was like ‘So what?‘
I regretted so much not following the previous reviewers’ warning. Loose tire, almost damaged engine, what’s next?!

I’ve been going to this location for several years now, for oil changes and vehicle inspections. I had planned on continuing this, and probably using them for other services as well once my cars were out of warranty. However, after my latest experience, I won’t be returning.
I recently bought a used car out of state and took it to them this past weekend for the required inspection and emissions check. Since they were backed up, I left the car with them. When I returned to pick it up, it was raining and I had a small child with me, so I paid and quickly departed. I went straight home and the car didn’t move until I went to work on Monday. In my parking lot at work, I noticed scratches running down the passenger side from the front door to the rear fender, with paint marks and a dent in the fender.
So let’s see. Left car at Midas in perfect condition. Damage noticed less than 48 hours later, the car not having been out of my sight since picking it up from them. I contacted them and what did the manager say? Pretty much, «Yeah, there’s no way of knowing where that happened, and if we had done it we’d know it.» He wouldn’t even consider the possibility that one of his employees was responsible.
I suppose it’s my fault for not conducting a thorough inspection on the car when I picked it up, although I suspect even had I noticed and pointed it out then, they still would’ve claimed they didn’t do it.
Oh, and apropos of nothing, they’ve pulled the «you need a special filter» thing on me in the past, like that other reviewer mentioned.

I pulled into this MIdas emergently when my back tire starting making a horrible noise as I pulled off Hwy 66. I had the brakes worked on at Sears the day before. Junior and his staff checked my car and found that the caliper on the back brake had not been replaced correctly, and it had fallen off while driving. The rim was scratched slightly as well. Midas charged me no fee to look at the vehicle. They also told me the issue and that Sears should be responsible. Great service in a stressful situation!

I’ve had an off and on again issue with my car’s break system. I’ve gone to a few places in the area and get a different answer each time. I took it into Troy at Midas. The quote was reasonable, the turn around fast and seems to finally be fixed.

I usually come here once every year or two. I drive in from Chicago and usually figure it’s a good place to get an oil change before I head back. Usually, it has been fine. Two years ago they made a big deal about needing a special more expensive filter for my new used car, but just last week they didn’t say anything about it, and the oil change was cheap (caught them in a lie?)
I requested an oil change and a tire rotation. WELL, somewhere in Maryland (en route to Chicago) I noticed some bizarre vibration and sounds, but I wrote it off thinking I was just imagining things… but as I continued it seemed to get worse. I knew something was wrong, so I pulled off to a small garage and told them what was wrong. I suspected it was the front left tire, and almost without looking they immediately saw that the lug nuts were loose. Sure enough they lifted the car up on a jack and the guy literally could rock the tire back and forth. «Five more miles and this thing woulda come right off» he said. I was pretty lucky I turned off when I did.
After seeing some of the other comments, I definitely wonder how much of their «extra repair» or «bad work» is intentional. Seriously though, not tightening the lug nuts on a tire? That is incredibly dangerous and a stupid mistake to make. I definitely won’t be coming here any more, luckily I live far enough away I won’t have to.

I’m a young & frugal female with an old car and absolutely clueless about car maintenance. My brother in law suggested this place. I’ve been back many times for various services. Got new break pads here and an evap system fixed. I’m telling you– this place has the best prices in town. I don’t know how they get away with it. The owner, junior, is honest, knowledgeable, and overall pleasant to deal with. He always takes the time to explain to me what is wrong with my car and what i need to fix now rather than later. He runs his shop with efficiency and integrity. A huge plus is his shop allows you to buy your own parts and his guys will only charge for labor. Also coupons available online. Go to this particular Midas– u wont be disappointed.

I would take my car back here. The guys were friendly, honest and accomodating

DO NOT go here! They are crooks…
I just moved nearby and took my car there for brake services due to convenience. They do appear to be friendly and knowledgeable, but after they recommended $ 1000 worth of brake system repair I got suspicious and took it to a friend’s long time friend who is a reliable car mechanic for a 2^nd opinon. My brake system is fine, a bit old but the front brakes at 50% and 75% in the rear. No need for any repair or danger of failing brakes as they claimed (scary tactics).

Stay away. I went to this place a couple of years ago to get my breaks checked out (I had taken a road trip for work and my car was slipping and slidding through the snow). They told me I needed to replace everything (break pads, fluid, etc.) and that the total cost would be $ 1,600. My wife found a highly recommended local mechanic from friends so I picked it up and brought my car there for a second opinion. He went over my breaks with a fine toothed comb and told me they were fine. It’s been a couple of years and, surprise surprise, they are fine. In fact, it looks like the tires I had gotten shortly before that winter may have been the reason I had traction trouble in the snow. If you’ve got money you want to give away for free I’d go there, otherwise I’d recomend stearing clear of it.

I literally joined Unilocal solely to rave about this Midas shop.
I worked exclusively with Troy, who is fantastic. I am the type of person who walks into an auto mechanic practically asking to get screwed over: I know nothing about cars beyond how to add windshield wiper fluid (is that even what it’s called?), and rely on the goodness of others to not overcharge me.
After a month of increasingly loud vibrations when my car idled, I brought it here one morning before work. Troy called me back within a few hours and explained the bad news: some part of the engine mount had broken off, and since my car is a Saturn — which is now defunct — parts are hard to come by. Troy called a few places before finally locating the needed one at a local junkyard; it was $ 175, and he estimated that labor would cost around $ 400. I cringed, called my dad to ask for advice (don’t judge me, I plan on doing this forever), and agreed to go ahead with it.
Miracle of miracles, he called back shortly and said that one of the guys would be able to repair the part instead of replacing it. They completed the work that day, slapped on a new safety inspection sticker, and charged me HALF of the original estimate. This when I clearly don’t know jack and would have grudgingly agreed to the full cost.
–great location at Washington Blvd and Lee Highway
–friendly staff
–from what I can tell, honest people

I really like these guys — they are fast, reliable and honest. I’ve found their prices to be commiserate with prices in the DC area. I definitely recommend them. I’ve seen them for multiple oil changes, rear shock replacement and other maintenance due to wear and tear.

COURTEOUS, HONEST, A BIT PRICEY. I brought my 1999 Subaru to Midas for a Virginia state inspection yesterday. I’ve been going to this place for years. The people have always been friendly, the waiting area in the office is comfortable, and the service has always been efficient. I’d never had a problem with an inspection before. This time, though, I was told there was a tear in a rack and pinion boot. It was advisable to have both boots removed and replaced, and then the wheel realigned.
Junior, the owner, kindly had Jorge deliver me to my house and take the car back to the shop. Jorge was most pleasant and courteous.
When Jorge returned for me and we got back to the station, I asked if I could see the discarded boots. No problem. He rummaged around in the trash and gave me the 2 old boots. One of them indeed was torn.
I could not have asked for better nor more honest service.
The reason that this rating is 4 stars rather than 5 is because the price might be on the high side. I paid $ 16 for the state safety inspection, $ 324.98 for the rack and pinion replacement, and $ 79.99 for the computerized wheel alignment. There was an additional charge of $ 10 for «Shop Supply» and a small sales tax. Total bill was $ 436.47. It would have been $ 456.47 but I had found a discount coupon worth $ 20 on the Midas web site.
Out of curiosity, I went to my local Sunoco station and asked how much they would have charged. The breakdown was $ 16 for the inspection, $ 89.95 for the alignment, 2 Rack boots for $ 81.76 and labor at $ 178. Total: $ 365.71.

DO NOT TAKE YOUR CAR HERE to do any break work, which is a shame because they are supposed to be break specialists. I brought my mustang in when I felt a slight rubbing in the rear breaks. They replaced the back rotors and pads and said they were able to «salvage» the front rotors. They also stuck me with an outrageous bill (over $ 1k) for that and flushing the fluids. I wasn’t happy however if it needed to be done, then it did and I moved on.
When I drove it out of there, my breaks were making the loudest, most irritating squealing at every stop which has never been a problem. I brought the car back and they told me it was now the front rotors. Okay, I see red flags now however, my mentality is that I just want my breaks to sound normal again so I paid another hefty sum to now replace the front rotors. Even after putting factory pads on all breaks, and replacing all rotors, my car’s breaks still make a horrible sound when stopping. That didn’t happen until I brought it to Midas.
Just a few months after replacing those front rotors at Midas, One morning on the way to work, my front breaks were rubbing something terrible and I now decide to break the Midas cycle and take my car to a local garage that I trust to evaluate the problem. Guess what? They had to again replace the front rotors and said there was no way Midas put on new ones. So through American Express, I disputed the newest charge for Midas’ work (lack there of) on my front rotors. After an investigation, AMEX ruled in my favor and refunded the money. Since then, the owner has been repeatedly calling, harassing and threatening me over the past month. I’m considering bringing the police into the matter. Please take my advice, Don’t take your car here.

I stopped at by Midas for my wife’s Sienna 30k service in the afternoon. My wife had been driving with expired inspections stickers for the past 2 months. So we went ahead with the inspections which revealed that I needed tires so I ended up swapping 4 tires there as well. When it comes to my wife’s car, I never budge on safety. Well, I ended up spending a little more than I had originally wanted (mostly on tires) but I must commend Midas for their service and work.
The service manager Mark was very knowledgeable and very friendly. I hung out for half our until my wife came to pick me up and watched the mechanics at work. Very competent and helpful. I saw a lady with a slow leak tire who stopped by and the tech helped her by pumping air in the tire and told her that the dealership should cover it under warranty. He explained to her that the leak is slow enough that she should be fine to drive till tomorrow. She asked him how much and he told her it was free of charge. When I saw that, it made me feel like I made the right choice to service my car here.
When my wife came to pick me up, the techs came to check out my car (I drive a fancy sports car) and pointed out that my inspections was due this month and my emissions next month. So I ended up doing them as well. Well, all i have to say is that their price is very competitive and their service and quality of work was superb. I recommend.

I would echo everyone else’s sentiments that the people here seem to do good work, but I would caution regarding prices.
I needed a fair amount of brakework done on a getting older car, and their estimate seemed a little steep. I called around, got another estimate on the phone for $ 400 less than what Midas offered, and called Midas back, at which point they agreed to knock it down to (almost) match the other garage’s price.
When I came back to pick my car up (I had to call them back to see if it was done 36 hours later, when it likely could have been done as early as the previous afternoon, which was annoying) they said «Hey, all you had to do was ask» re: the lower price. They generally acted as if they had done me a huge favor by lowering their estimate by 33% to match a competitor.
While I appreciate that they (almost) met the other garage’s estimate, I found it insulting that if I had not checked around, they would have happily charged me $ 400 more than they needed to.
They ended up doing the work at a reasonable price, but I shouldn’t have had to ask.