M.Y. Salon and Day Spa

IT’S IMPORTANT TO READ ALL THE REVIEWS FOR THIS SALON, NOT JUST THE «RECOMMENDED» REVIEWS!
All the ladies here are lovely and friendly, but sometimes when running a business, just being likable isn’t enough.
As someone else stated, appointment times mean nothing here and I have almost always had to wait an unreasonable amount of time because they are overbooked.
The final straw for me was when I came in for a 3:00 appointment– wash, cut & blow dry, the whole thing usually takes about 40 minutes– no one is ever at the desk so you can’t really «check in,» but everyone says hello, so you assume your stylist knows you’re there and will be right with you. At 3:10 my stylist sees me, smiles and goes into another room with another client. Okay, I think she is going to do a quick eyebrow wax or something and be right with me (still 20 or so minutes late, but I haven’t given up hope yet.) A few minutes later she comes out, I think it’s finally my turn, but she sits ANOTHER client in her chair and starts drying her hair. At 3:50 I finally got her attention and she smiles and says «how are you?» I tell her my appointment was at 3:00 and she says «oh, it was?» So she hands off her other half blow dried client to another stylist and takes me to wash my hair. Instead of profusely apologizing like any good business owner (she is one of the owners) would do, she whines to me about how busy they are. When I asked why they don’t call clients to let them know they’re running late she whines about how they don’t have a receptionist on Saturdays. Neither of these things are my problem and listening to an adult whine when I’m already annoyed nearly pushed me over the edge! You have daughters, nieces, various family members sitting around the salon all the time, maybe put one of them on the reception desk.
I tried to just relax and shake it off because they are so nice and do a good cut & blow dry, but I decided after that to seek out a new salon where my time is valued.

Maria did an AMAZING job on the highlights in my hair! I have gotten SO many compliments on them! Definitely recommend this place for your hair care needs. It’s my new go-​to!

I came into M.Y. Salon very nervous. I was looking for a new hair dresser to cut and dye my hair, and decided to try this place out after seeing their groupon and calling to talk to them. I had avoided going to get my hair done for a while after my last place left me dissatisfied with their attention to detail despite a high price tag. Yolanda and her sister Maria were welcoming and made the establishment feel comfortable and low pressure, and were sociable without feeling like a girls club. I kept telling Yolanda to use her discretion on what I should do as far as color, length, bangs, etc. I wanted to be a red head, but other than that, I felt paralyzed with all the variables. Yolanda not only picked out a gorgeous dark copper red color, but was highly attentive to making sure it covered properly, wouldn’t hurt my hair, and would last. The cut was great as well, as she clearly knew what she was doing and was attentive to how the hair would move. I would highly recommend this place for anyone who wants a fantastic stylist and who wants to be able to trust their salon to make them look good. The only negatives are that the store was cold and they opened a few minutes late, which, since it’s 15 °F degrees outside, is understandable. I will be back.

This salon and especially, owner Maria are able to meet my hair care needs. I have very fine, dry hair that needs to be colored to hide my greys, even though I’m young. Maria is willing to take the time to listen to make suggestions. She really knows hair, and she gives the best haircuts. The prices are reasonable. Also, Maria is a sweetheart. The only drawback is they often overbook, I think because almost every time I go there, my hair gets started and then another person comes in and gets their hair started and sometimes I end up waiting around. Now, I’m ok with waiting and if I’m getting color that’s different. If several people are going to come in, it would be nice to get head ups beforehand. Otherwise everything else about the salon and services is great.

Over the years I’ve had my haircut by the «best» in NYC and in San Francisco but no one cuts my hair like Yolanda. Hands down, she’s the best of the best. Fast and expert.
I like the multi-​generational family atmosphere, too.

I purchased a groupon for haircut, haircolor and blow dry with this salon. I was really nervous because this was my first time at this place. My haircut and haircolor were done by Maria. She was really sweet and asked me what I wanted and also gave her suggestions.
Guess what! I really love the highlights. I have been getting a lot of compliments! I also love my haircut, it suits me completely!
I would definitely wanna go to this salon in the future!

Went into this salon today with a Groupon for a cut and color for $ 60. I was a bit nervous, trying some place new. I left there feeling like a million bucks! A super sweet young woman, Jennifer, gee me a fabulous haircut, and the color is perfect. Jennifer also gave me some good tips-​told me I’m using the wrong hairbrush and even suggested a product that was out of stock. In other words, she didn’t try to sell me products just to make a sale. Everyone there seemed very nice. Nice, new little salon. Great free 2-​hour parking. This salon, and Jennifer are top notch!

I bought a Groupon for $ 65 for a partial highlight, cut and blow dry before I read the reviews on Unilocal.Had I read the reviews first, I would not have purchased it. I’m really glad I didn’t read them first because I had a wonderful experience. My hair looks amazing and they were all very friendly and professional. I will absolutely return. I had Yolanda and I highly recommend her!
FYI the salon has relocated to 1309 Mass Ave., Arlington.

Best haircut I’ve ever had and excellent customer service. Jennifer was my hairdresser and she was friendly, knowledgable, and made me feel right at ease. I got a groupon for a cut, dye, and blowdry for $ 50 — what an amazing deal. I will definitely be coming back here if another groupon comes along. Thanks for a great experience!

Amazing color with low lights and high lights! The color looks extremely natural which I love! I was having the hardest time finding a stylist who would do my hair as I asked. Maria did exactly what I asked for. She is kind, helpful and easy going. I would recommend going there :)

I think I may be too generous in giving two stars, but the women who own the salon were nice. I usually color my own hair, but I used a Groupon discount because I wanted to try an «ombré» effect.
The daughter did my hair, and I watched her asking her mother how to get the effect. That should’ve been the moment I walked out.
My first visit, and they didn’t ask me if my hair was currently dyed or if I had any allergies. Anyway, they not only gave me a darker color than I specified, but promised me an «ombré» bi-​color effect. Well, NO ombré. The excuse from the mother was, quote «I didn’t know you had dyed your hair.» Well you didn’t ASK.
Then when the daughter went to dry and style my hair, I saw that there was hair on the brush she chose. They don’t keep their brushes and combs in those sanitizing jars I’ve seen in other salons. I was pretty horrified but what could I do at that point.
The worst was when I said (nicely) that it really wasn’t what I wanted, the daughter said «Yes it IS what you want!» Excuse me, now you’re telling me what I want? I bit my tongue at that point and said «well it’s a decent color».
On the good side, an older lady told me she loves M.Y. Salon. But I was waiting for a do-​over offer. I wouldn’t waste their time on a do-​over, but I also wouldn’t have written this negative review. Sorry, ladies.

She rushed through everything!
I got my hair colored (partial highlights) and cut here. I was unhappy with both services. The cut was ok. She cut the right amount of hair off, but didn’t take the time to really style it at all. I’ve payed $ 16 at The Hair Cuttery down the street from here for a similar quality haircut. I told her that I’d like the color to hide my roots. She rushed through the coloring so fast that she only got down to my roots on some of the foils, so I’ll have to get my hair colored again very soon.
This is all after she was running 20 minutes late for my appointment.
I just don’t think the quality of services matches the prices.

I needed a professional, polished haircut and highlights for very important job interview. My last haircut/​color was brassy and in need of a refresh. The salon is located in a buidling with a motorcyle shop… I had been to the buidling but never knew this was there. Although the décor is dated and the shop not snazzy… it’s the end result that matters !
After speaking with Maria, she knew exactly what I need (after some coaching from her sister). She gave me an attractive haircut, subtle highlights and addressed the brassiness by applying a toner. I walked out of there feeling like a million and confident I had the professional look I need to land the job.
Although the ladies are not the friendliest and they charged me $ 60 for the toner, with the groupon I used for the highlights it still less than most salons.
*I have mid-​length, dark blonde, wavy hair… which frizzes like crazy in the humidity.

I’ve been going to Yolanda for years. I found her through asking a guy who cut his hair, whereupon I was steered to her earlier place of work. She set up this salon years back and I’ve been going ever since. It’s a family, it’s pleasant to sit in, and Yolanda is bar-​none when it comes to cutting and styling.

I love my corrective foils and cut!
I have been searching for a new hair salon for months, and when a deal came up on Groupon I decided to give it a chance based on the great reviews on City Search.
This is a family owned salon, Yolanda the owner was friendly & patient and we talked about different options for my hair. I was thinking Ombré, but she thought I should keep my blonde locks, and she suggested a healthier way to do foils so my hair wouldn’t dry out. My color looks fabulous. I had a previous bad experiences @ Keladara in Dedham, so I was a bit hesitant. On to the cut, I have long straight hair and was undecided about shaping it, she suggested bangs, and my hair looks great. I started getting compliments the minute I walked out the door and my family and co-​workers are raving about my hair.
Yolanda’s daughter did my blow out, she was really good. A definite go to for special event hair. Everyone there was sweet & friendly, offering clients coffee when someone stepped out on a break.
Great ambiance overall, and I will be returning with friends in tow. :))
Thank you Yoland & family, you guys rock :))

I have lived in Boston for 1.5 years now and still have not found a hairstylist to call my own. So I headed to Groupon for a deal when it was time for a cut/​color. I am used to paying $ 200 for my hairdo’s — and after expensive visits on Newbury Street and other posh salons around Boston — I had still not been impressed.
I got a $ 55 Groupon for this place — and was kind of nervous about getting what my money was worth. And even more scared when I showed up for my appointment and had to walk through a bunch of motorcycle groupies (the salon is over some sort of motorcycle shop). The salon is not upscale and has dated decorations everywhere — the floors aren’t really clean and their hairdryers/​flat irons aren’t top of the line. I still went with it because I was already there.
Turns out my stylist — Maria — was great. She gave me a cut/​color that was just what I wanted. I have a cute A-​Line that I am very picky with. After my haircut I had her do some fixes which she was more than happy to do.
I agree — the family constantly popping in to say hi or get services done does make the salon seem hectic — but you have to come knowing this is not an upscale salon but more of a family neighborhood joint.
Needless to say — I will take my hair snobby butt back here — I got just what I wanted for a much lower price.

So, I got the groupon $ 55 for cut condition and one process color. Fearing that the «one-​process» color was not going to be what I wanted, I immediately offered to pay for the next step up — the highlights, which was $ 65 on groupon. I sat down in the chair and basically just said I wanted to go lighter. My hair is a very light strawberry blonde anyway, so I figured it was going to be fine. I asked for a couple of highlights to brighten things up. The woman proceeds to tell me that I «needed corrective color, which is very expensive» … Hmmmm I think my color was fine and doesn’t need to be «corrected». Strike one.
Next, she tells me that my hair needs to be toned and that I’m never going to be able to match the color of my roots. Okay, I’m not a hairstylist, but I have had my hair done at many salons (both high end and average salons) across the country… And I’ve asked for similar highlights on previous occasions at other salons and no one has ever told me that if I wanted a blonde highlight that it was not going to «match» my roots. Ummm… Strike two.
Next, I was visibly confused about what she was trying to tell me and she then begins to tell me that I 1) wasn’t willing to pay more for anything so basically it was my fault that she couldn’t give me simple highlights and 2) that we «clearly» weren’t seeing things the same way, so she would have to send me over to her boss because her boss would surely not let her do «extra» things for free. Ummmm… Strike three.
I never suggested that she should give me anything for free, I merely said that I paid for highlights and that is what I should get. If she wanted to tack on $ 100 more dollars for other stuff, then that should have been included in the groupon.
I was so offended that I said «never mind» I will just get a refund for the groupon. She and her boss neither apologized to me or offered any other solutions.
Side note: I am reluctant to speak negatively about any business. I am a supporter of small business. This experience was enough to make me write this negative report on Unilocal,something I rarely do. I drove the half hour to Arlington to try this salon and was greeted with disrespect and trying to up the price over and over. Don’t offer a groupon if you are just going to make everyone pay more.

Still the absolute best salon I’ve ever been to. And still the only women I will let touch my hair. I asked Maria and Yolanda to do my maid of honor and my hair on my wedding day. They came to my house, early, and were nothing but professional and fun. They gave me exactly the look I asked for, and I never doubted them for a second. I love these ladies!

UPDATE:
Ok I finally done with this place. Especially after reading some major hair disasters that have resulted here I’m walking away before I end up next.
I went back to have something adjusted and when my stylist wanted to waive charges, her sister overheard and said «don’t do it, charge her.» Which, you know whatever. I expected to pay because I came back not to fix a mistake but to add more color. However, saying that in front of me was less than tact and grace personified.
Also, my stylist kept complaining about how some customers don’t tip her. Again, don’t talk about that in front of me. Lots of customers, when they know you’re the owner, will not tip you. They figure that you set your prices based on what you want and that’s that. Way different than when someone is renting a chair from you and depend on tips, almost as much way a waitress will.
THIRD and this is really the deal lbreaker. The salon was even more hectic than ever. Constantly a friend or family member popped in for a service or to chat/​visit. So your stylist drops you like a hot potato to either sit around in front of a mirror doing nothing or hands you over to one of the other stylists who is super rushed and distracted and didn’t even start out with you. so your beginning talk about what you want and who you are in terms of lifestyle and upkeep is out the window.

Best haircut I’ve had in 5 years!
I’d been cutting my own hair for about 3 years and reached a point where I really needed to have a professional do it. I was nervous, though, as I like to keep my hair longish and wanted to find a stylist that respected that and wouldn’t try to talk me into doing anything radical. When I queried the town listserv for salons that did a good job with long hair, M.Y. Salon came up more often than any other salon.
Maria gave me a great cut and 6 weeks later, it still looks really good. It was the best money I’ve spent in a while. I like that the salon is family-​owned and operated (Maria’s sisters also work at the salon) — the pride of ownership is evident and I know that I’m not going to lose a stylist I like to some other place months down the road. Maria talked to me about products, but not at all in a hard sell kind of way, and was honest about expensive products that aren’t worth it (like tourmaline hair dryers).
I’d only been to M.Y. once before, and that was for a pedicure. This is the type of place where the sisters spend time with their customers and make them feel cared about. Only gripe is that you’re at the mercy of street parking.