Le Meridian

My wife and I travel a lot and have used many Le Meridian hotels. At first I thought it would be a let down after pulling up. We grab our bags and no one was there to help us and no carts. Then we find that we have to go to the fourth floor to check in. We go up to the 12^th floor and see our room. It’s awesome!!! We have a living room, bedroom is huge, great windows with great views, huge bathroom and the staff has been super awesome… We are very happy!!!

I had a good experience at this hotel. The room was clean and a nice size. There were really large windows that you could see the Washington Monument from. The front desk staff was very accommodating and extended themselves without even being asked. The lobby is really nice and there is a big patio outside with a decent view. The lobby area was spacious and really comfortable. Had some drinks at the bar and the bartender was very attentive and friendly. My only complaint would be that around 5 AM there was this loud drilling sound that woke me and my friend up for a few minutes. Apparently they were working on the elevators or something. «Why at 5 in the morning?» is a good question. Otherwise I had a really positive experience!

A 4-​star hotel for four different hairs! Just kidding… but we did find four different hairs: a long blonde hair by the sink, a brown pube in the bathtub, and a black and brown hair (two separate hairs) IN THE BED!!!
Also, our bed was made with only a top sheet. There was no fitted sheet, so we had only a blanket with duvet cover.
We called the lobby and expressed our dismay, and we suggested we change to a cleaner room, but they said they were booked that night and would call us back tomorrow. Looking back, we wish they offered to re-​clean the room at least, but they didn’t.
We were very disappointed in the cleanliness of the room. For a four-​star hotel it was terrible. We are not coming back here next time we go to DC!
Also, we had to leave the next day due to an emergency, but they could not give us a refund for the unused nights we booked (in fairness, this is because we booked through a third-​party.)
Just look at the polarizing reviews on here and know there’s a possibility you could get a REALLY clean room or a REALLY dirty room. I would not take my chances!

Personally, I don’t feel that this hotel is a 4-​star. We ran into quite a few issues while staying here:
— Water temperature is temperamental… boyfriend was taking a shower and it turned way too hot. When I showered, it turned cold and stayed cold for 2 minutes. Horrible.
— Box spring had little strings all over it. Overall, upkeep of the room was not well-​maintained considering everything was folded sloppily.
— Both phones in the room didn’t work.
— Hotel information says a 14:00 late check-​out can be requested but when I asked, I got denied.
However, it is very convenient to DC and the Metro stop is less than 5 minutes walking. Bed was comfortable.

We had a small issue our first night but this hotel was very accommodating. We were very pleased with the way Paul (manager) took charge of the situation and made sure the rest of our stay was great.
Not to mention the bar area down stairs is beautiful. The bartender was awesome and by far made me the best drink I’ve ever had. I have nothing but great things to say about this place — I will definitely be back.

The hotel is not of the quality of its name. Rooms are small but reasonably appointed. The food is poor, both room service and restaurant. Bar was poor as well. The service was variable with some staff being outstanding and others creepy. The room cleaning was very minimal from day to day as well. Overall the location was good but would stay somewhere else.

Pretty ordinary. Small noisy room. Not great service. Extremely poor at getting taxis. Had another guy describe it to us as the worst service he’d seen. 2 sets of elevators to get into building. staff perfunctory.

I attended my friend’s wedding reception at this hotel. First, there was no napkins at the guests’ table and had to ask for them. Second, no salad fork, ergo, they wanted us to keep the dirty fork at the table until the main course got there. Third, the steak was over cooked. Where was the dessert spoon? They must wanted us to dig in the cupcake like kindergarteners? Wedding was beautiful but those servers need some training.
Parking size was ok for DC area but I was constantly looking back. Kind of creepy.

DOG LOVERS this hotel is highly recommended. The amazing staff was extremely accommodating. If you are traveling to the area with a dog I highly recommend Le Meridian. It was a great experience. Check in was smooth and pleasant. we ordered room service food was really good (even though it was not exactly what I ordered). We took the dog for a walk and was pleasantly surprised that there is a dog walking area directly across the street from the hotel. I love the fact that they have a lobby café separate from the restaurant. that allowed our dog to sit with us as we ate our complimentary breakfast. There is a large patio area but it was too cold. Rooms are clean and a great location. Wish we booked a few nights instead of just one!!! One issue is when driving in, it’s hard to find because the building is attached to condos look for the WATERVIEW sign on the building. We drove around for ten minutes with gps and still had issues finding it.

Just got here and reserved two rooms. Was surprised to find that our bed was not made, there was no soap, there scum on the bathtub, and our back restroom door look scratched worn out. Our light next to the bed was also not working.
I stay at the westin as I love star woods hotels. They are always clean, the rooms always have supplies and most important service is top notch. I thought that this being a member of the family it would reflect on its service.
When I brought this up to the front desk manager all I got was «We’re sending someone up to your room anything else the front desk can do for you.» I mean if I’m telling you my room is bad then I would expect an immediate solution such as move me to another room or upgrade me if no other room is available. The engineer came to look at our light and said the wiring was faulty and could not be fixed. As the engineer left my mom called me from the other room and said my nephew got shocked by a light. I went to their room to find his hand black/​charred from the light sparking up when he adjusted it.
Never got a call from the front desk manager from our initial issue she looked annoyed and it really bugs me that she would not even apologize. After the 2^nd incident they said they were upgrading which I did not care at that point I just wanted to have a working room were I nor my 16 year old would burn his hand in.
Quickly noticed there was no upgrade and in fact moved us to smaller rooms. I could have complained but I gave up. Talk to two more residents and they shared they had issues with the reading lights. Arlington, VA. @LeMeridien and @StarwoodHotels

Even though there is a Le Meridian name attached to this property, there is nothing Le Meridien about it. Might as well be a glorified Sheraton. The convenience and proximity to the downtown area is very convenient (whether you drive or take the subway). The room itself is ok, but nothing special. We did have an elliptical machine in our room which I thought was odd, but hey I don’t mind at all. As other have mentioned there is no coffee maker or fridge in the room which is annoying. This property just doesn’t have that touch of «refinement» that you’d expect from an SPG category 4 hotel. I think its worthy of a downgrade to 3 at best.
The parking situation is downright ridiculous. You have to take 3 elevators just to get to your room. It takes a few times to work this out, but it’s downright stupid. While very reasonably priced (considering that staying downtown DC will cost you up to 50 bucks per day at other SPG properties) there are diff entrances to the garage. One of them closes early, then there is another entrance (which is shared by tenants of the residence and then there is valet. I think the price is fine, but the setup is completely retarded. On Sundays parking is free, so you can essentially park on the street and not worry about your car and since this area is primarily business offices, there are plenty of options right in front of the hotel. Also plenty of restaurants downstairs so it’s easy to grab a bite. I’d stay here again (just for the sake of parking alone)…but I can’t bring myself to give this hotel more than 3 stars. I have no complaints re: noise (as I’ve read in some other reviews).

Came to Le Meridian when visiting Washington D.C. for the Christmas holiday. The hotel was very clean and the rooms were very spacious. What is particularly different in the rooms is that every room is equipped with an elliptical cardio exercise machine. A first for me.
Prices were just right for the location.
The location is great as you can jump on the train and get to downtown Washington D.C. in less than 30 minutes.
**** One slight issue with the hotel is their parking garage arrangement. The parking is not free but no so much that will deter you from parking here. The issue is that there are 2 separate entrances to the building. The signs are not as visible as you would like, so it can get kind of confusing. In addition, one of the entrances is shared with another residential building which closes the garage at 12AM. You might freak out if you can’t park you car back in the hotel after a night of fun. Don’t Fret… Freddy V says use the second entrance to the garage. If you get confused ask the valet gentlemen in front of the building entrance. You can utilize the daily valet fee for $ 30 a day if you’re a baller. You can always try to find a parking meter but they are limited in this location.“
Will stay here again when visiting Washington D.C.

I would give this hotel 0 star if I could!
No coffee maker, no fridge in the room.
Not easy access to the lobby.
Broken bedside lamp.
Not thoroughly cleaned up room.
Not kind, and very unfriendly hotel staff.
Be aware if you use self parking its$ 18 looked cheap but! You have to pay each time you pull out your car.
If you use valet parking$ 30 it’s ok you can pull out your car whenever you want.
I’ve never heard such inconvenient self parking system.
At bar corner, we asked coffee but was not hot and the waiter even didn’t bring any milk/​sugar.
Overpriced for its quality.
Not recommend at all!

We came from California and stayed for 2 nights here on the 11^th floor. I don’t know why people have gave such low ratings. They treated us very well! The bed was very comfortable, lots of channel on the tv. Room had a huge TV, hair dryer, safe, alarm clock, iron. We were also offered free wifi (the guy waved the 10 dollar fee) and given free breakfast at the Amuse restaurant! There is also free coffee and newspaper in the am. It was also very clean and modern. Most important it’s near the subway and very close to DC! Would come back 100%! Very happy with our stay.

Got the upgraded Superior 2 Bedroom on the 8^th Flr. with a view of G’town. Nice & Quiet sleep like a baby too…

Ok. Hotel. My only reason for selecting this is that it was close to the office. Alex at the front desk was friendly and helpful. I didn’t know that I can get Sheraton points for my stay so he hooked me up.
Room was okay. My biggest complaint was that they didn’t have an alam clock. I’m perfectly fine with using my phone. But if I wake up in the middle of the night, I would like to see what time is it without searching for my phone and then have it drop on the floor and in the morning having to hunt for it when the alarm goes off (which actually happened by the way). So it would be nice if the hotel can invest in an alarm clock.
There was construction going on right across the street but since I wasn’t planning on sleeping late that didn’t bother me. There was a Cosi and couple of other places to grab a quick breakfast before I ran to the office. But then found out they had a better cafeteria. So my problems were solved. There weren’t too many restaurants that were within walking distance to the hotel for dinner. I was too lazy to grab a cab. So ended up ordering Room service throughout my stay. Room service staff was super friendly. Food was meh.
My room rate was negotiated to include wifi but otherwise they charge for in room wi-fi.I would assume if you pay 200+ for a room they can at least give you free wi-​fi but guess not.
All in all don’t think it was worth the money. Because all I wanted was a place to sleep in until the last minute before I had to haul myself to work. So in that way it worked great. But you’ll probably be better of spending a bit more and staying at a better location.

The hotel is convenient to the Washington metro station. Parking does allow daily in/​out valet without additional charge — a definite plus for meeting planning. Location is short walk to various restaurants and cultural venues. And metro or cab can get you in to the DC scene quickly for the cosmo vibe.
Hotel staff were friendly and helpful. Did not have any issues that required customer service intervention. Check-​in and Check-​out were fast and without issue.
Décor is updated and modern. Rooms are comfortable, decent sized to avoid claustrophobia. Bed and bath linens are decent. Views of the city, yes.
It’s in the air flight path for Reagan National – could hear the planes but rooms and windows muffled most of the sound; no thrushing or rattling.
Pay daily for WiFi in room a negative. WiFi is available for free in the public lounge area.
Didn’t use the meeting space so no comments there. Overall, good stay but not sure that the higher price point can be justified to differentiate themselves from other business priced hotels.

I stayed here one weekend. The staff was attentive but slow to clean my room. The other draw back is that you can hear the planes as they go overhead and land at Washington National (DCA). My room was otherwise great. I had a spacious bathroom, a large bed, and a TV in front of the couch. It was a nice place to relax after a busy holiday.
It’s a great location because you can just walk over the Key Bridge into Georgetown. You are 1.5 blocks from the Metro Blue and Orange lines at Rosslyn station. There are plenty of places to eat in Rosslyn, Courthouse, and Georgetown.

This place gets a 4 star for appearance, but their business choices are more in line with a 2 star. They are not what you’d call, «consumer friendly».
Pros:
Hotel looks very nice upon entering. They offer wine at the front desk, which seems classy. In reality it’s impractical as you have your hands full of bags and just want to get to the room. Little pretentious as well. Not a big deal.
Bed was comfortable and bathroom was very nice minus the hot water taking forever to get warm. Room had a nice interesting design, if not a little small.
Very close drive to downtown DC. Literally right across the river from the national mall. Not really walking distance but still a very close drive. good luck finding parking near the hotel however.
Cons:
Charging $ 10 for wifi seems tacky to me. It’s not the 90s. Wifi isn’t this new crazy luxury service. It’s free at 99% of hotels.
They charge $ 35 for parking as you basically have no other choice other than risking an 6am parking ticket. It is in an extremely metropolis and congested area despite it technically being outside the city.
So initially the room seems like a great deal, but they are all about the upcharges.
Also ordinary water bottles in the room for $ 3 each? Fine to make a profit, but just came off tacky to me. They weren’t Perrier.
Very noisy heating duct in room. Really annoying.
Shower took literally 15 minutes of running to get warm. Always fun waiting in a towel for the water to get warm. ALWAYS FUN!

So… This place is fancy and upscale with all the cool amenities that you could think of in a luxury hotel. I get that, but what I don’t get is poor customer service.
My boyfriend stayed here when he came on a business trip for a job interview. He enjoyed his stay and everything was fine until he realized he had left a very critical item in his hotel room. He only came to realize this when he unpacked his suitcase when he returned home to St. Louis.
He attempted to call the hotel several times over the course of the next week after his stay. He even had me call them and still no returned call from their Lost and Found coordinator despite our attempts and voice mails that were left both on the voice mail and messages left at the front desk.
My boyfriend ended up getting job and we stopped by the hotel while in the area. When we showed up, my boyfriend remembered the man who had checked him into the hotel during his prior visit. He went onto to explain the situation to the desk worker, and the desk worker insisted they would work diligently to locate the item or at least try and contact my boyfriend back when they knew something. The desk worker also went on about how there was a new change in management in lost and found and there could have been something mixed up during the transition. This could have been true, but it seemed more of an unjustifiable excuse to get off the hook.
2 weeks later, still no contact from them despite the promise that was given to my boyfriend. Finally, he took it upon himself to call about the item, and the night worker who answered said that nothing was ever retrieved and that they kept a lost and found log of everything. It’s funny because they never made mention of this when we both called or during our visit to the hotel.
My best advice is to make sure you check you have everything before leaving because Le Meridian sure isn’t going to tell you…