Kroger

I don’t get the negative reviews. I love this Kroger.
The employees are very polite. Each employee will acknowledge you, not ignore the fact you’re there.
The pharmacist, Tony Nguyen, actually helped me find a cough suppressant for my exact symptoms so I want wasting my money on something that wasn’t going to work. I just like the fact he stopped what he was doing to assist me and wished me well.
Another great thing about Kroger is their reward card with fuel points. I use my dad’s card and my mom loves the points I accumulate since I only grocery shop here. Plus, gift cards double your points. With the points, you can get up to one dollar off a gallon. Yes, I use it frequently as well.

The area its in is kind of scary and the customer service is not the greatest but the service in the pharmacy is nice.

No complaints just not my first choice in Kroger stores. Wish it had the selection of a signature store. Needs a soup and olive bar and better selection on produce cheeses, etc. Deli could be more encompassing like the Kroger on Cooper.

I only go to this store when I need to pick up something quickly and I still find I have to spend at least 5 minutes in the checkout line. I used to go to this store every week for my grocery needs when I first moved into the area. I usually left in a bad mood due to the crowded aisles, lack of fresh produce, and lack of checkout lines available.
The staff is generally friendly but this store is really going downhill. It lacks any sort of consistency. Almost every time I go they will be out of stock in something I need and a majority of the time shopping carts line the parking lot and employees don’t seem to mind.
The other day I went in simply for a stick of butter and bag of cheese and waited over 5 minutes in the self check out line because the store was so crowded and there were not enough employees staffing the registers. I like going to a lot of Kroger stores but this one is not a winner in my opinion. I will stick with the Tom Thumb store no more than a mile away.

I’ve never had an issue with this location. I don’t understand the bad reviews? When I go the staff is nice and helpful. The management is nice and welcomes you. There is a lady named Tiffiani that is the best when it comes to service. She always says hello ask how your day is going and knows where things are if you need help! The only bad thing about this location is the parking.

I have no large complaints against this Kroger except that it’s not my first choice when going grocery shopping. I typically only go here when I need to grab one or two things quickly, otherwise I go just a few minutes down the road to Tom Thumb.
The staff is incredibly friendly and helpful every time I have visited.
They have some great manager’s sales that I have seen as high as 50% off.

This location always seems pretty clean and tidy to me. All sales items are usually very well stocked. People seem pretty friendly. I work by this location, so Im always stoping in for work food, or to visit the bank inside. It’s your typical Krogers though, so nothing super special to review about.

To say that this place is really not that big, the parking is not great. There are always people here. The produce is hit or miss, but I typically catch it on a decent day. I love the growth of organic items in the chain. The customer service here is also hit or miss at this store. Early on, there was a guy in the deli department that was very rude to me. Everyone is entitled to bad days, but when you’re in the customer service business, you need to show face at all times period point blank! I asked this guy a question and he raised his voice at me, ignored my question and asked what did I need…*blank stare, long blinks*…uhm, for you answer my flipping question buddy! Needless to say, I walked off from him. I don’t know who he thought I was, but I am not the one to be yelled at by some stranger! Boy bye! Then there was yesterday in seafood. I stood there almost five minutes watching this guy rinse off whatever he rinsing at the sink before he turned to acknowledge me. Let me note, he was standing sideways. Unless he has peripheral vision issues, then I should have been greeted and at least told he would be right with me. He walks up and asks did I need something…*blank stare, long blinks*…no I just like to stare at seafood. SMH. Customer service university could be used for these guys. I avoid contact as much as possible and even do self check-​out. I only go here because it’s close to where I stay.

I love Kroger,
With that said, not this one.
I only go to this store when don’t feel like driving to Lamar which isn’t that big of a deal but 3 days a week I drive right past this one.
If I need produce I never go here, their produce is awful.
This store is so unkept I’m not sure why there are older stores in the Metroplex but this one is in dire needs of an update and fresher items.
Maybe it’s the shoppers but the neighborhood isn’t bad, but you would think it is based on that store. I’ve never had a bad experience with customer service but I don’t go there much and I can’t say I will in the future. If i’m in dire straits maybe but the Lamar store isn’t that far away for me.

This Kroger is not very nice. It’s so close to my apartment though. I am glad we are moving. I hope not to visit here anymore! It’s just dirty all around. My husband saw a giant cockroach in the store. I tend not to buy fresh stuff here. The service isn’t too bad though. The people in the pharmacy are very nice.

They are definitely improving their quality of products. Service is still their best asset and now if they can continue to enhance their produce, deli, and meet departments the store can truly grow. The one major disappointment of this trip was the significant overpriced nature of their meet department.

the fruit and vegetables are always rotten and moldy… do not go here. extremely ghetto too!!! ugh i hate arlington there is no place to shop!!!

Ghettoest kroger of em all!!!

Me: «Hey, can I get one of those Kroger rewards cards?»
Cashier: «Here you go, and if you check the box for Senior Citizen you get a 10% discount on all store brand products. We don’t check.»
… Awesome customer service.
Not a bad grocery store if you can deal with the people that shop there. Yipes.