Hanson & Tilton Collision Repair

This place is awesome. Period.
Over the last 6 months, two separate people decided it would be fun to crash into my car. Not good. The first time, I stumbled upon Hanson and Tilton through a friend and I never want to take my car anywhere else.
Wayne is fantastic. He is very good about communicating progress of the work. My last claims process was a nightmare due to delays by the insurance company, but Wayne and Hanson & Titon kept me sane. He also cares about doing good work and making your car look like new. (Also — both times, my car has come back with a clean interior as well!)
I hope I don’t need their services again, but if I do, at least I’ve got a place I trust.

Awesome. Absolutely awesome.
Professional, courteous, communicative, friendly, efficient, great work. Highly recommended.

Went in for minor damage and left with my car looking brand new again! Could not have asked for a better experience– its so rare that people go above and beyond anymore in customer service. Would recommend to everyone!

Over the years, Wayne at Hanson & Tilton has repaired my Mercedes and BMWs with the result that the vehicles always look as good as they did when they left the dealer brand new. Very careful, impecable work that has always held up to hard usage. Wayne is very good about keeping us informed of the progress of the repair. A real pleasure to do business with.

this guy is rude as they come. rude from start to finish. hung up on me after calling in about my car and why it was taking so long. I now go to the next town over to have my vehicle serviced.

Just stellar work and service with a great sense of customer service and loyalty. They worked on my 15 year old car that I want to get to 1 MM miles, and it looks like it came off the showroom.
Most importantly, it was done when they said, within the estimate, and Wayne communicated throughout via email. Just wonderful.

I just went to pick up my daughter from a music class across the street from this place and got cat called by one of the «men» in there. Seriously? By all means go there for repairs if you enjoy getting your car worked on by misogynistic creeps.

My 9-​month old 2010 Subaru was sideswiped by a big, black BMW. The entire passenger side was dented. The back quarterpanel of the hatch was crushed and the wheelwell damaged, the back door was deeply nicked, the front door crunched, and the front wheelwell crunched. I was so unhappy.
My mechanic Steve at Arlington BP said one thing: take it to Wayne at Hanson & Tilton. Don’t go anywhere else.
And he was so right. Wayne took in the car, helped me arrange for a rental, estimated the repair time quite accurately and did an amazing job. When I got the car back, it was perfect, maybe even better than new — the paint color somehow seems richer. The interior was clean, all my stuff was there. I couldn’t be happier.
Hanson & Tilton was on my Arbella insurance ‘recommended’ list. Other friends have taken cars there with similarly excellent experiences.