Giant

I Stopped in for a quick few things but I think I’ll stick to the newer store on EGlebe. The people are friendlier, cleaner and much better selection.

I will set the scene:
Sunday Morning June 14^th, 6:45 am, customer needs groceries so she goes to grocery store (seems simple). Customer USED TO HAVE a Giant card, but moved away from Arlington in February 2011, so customer goes straight to customer service desk for a new one.
No one is there (OK, it’s early, but customer still waits) and customer looks around. She sees one woman doing something, but isn’t sure if she is a checkout person or what, so she just continues to wait.
Finally, woman (Betty/​Bettye?) calls from the other side of the registers (maybe 20 – 30 feet away) «do you need help?». Customer thinks to herself «no, I am just standing here for the hell of it».
Customer walks over and explains she used to have a Giant card but would like a new one. Betty/​Bettye wants to know if the card was cancelled? Customer says she thinks so, but it was February 2011 when she moved (which was 4 years and 4 months ago).
Angry Betty/​Bettye lets out a big sigh, looks up customer’s phone number and discovers — shocking surprise! — that customer is not lying to her, and the card has been, in fact — deactivated.
Customer is given new card and paper to fill out, followed by a completely disappointing shopping experience. Harris Teeter next time, that’s for sure!

For the third time I’m having to take time to return bad seafood and meat. I gave the store the benefit of the doubt because customers can put meat back that’s been out. But not 3 times! You can really hurt someone selling bad seafood and meat. Wegman’s to the rescue.

Clean store and had most of what i was looking for, but the self checkout is ridiculous. I use the self checkout at Harris Teeter and many other stores without issues. This particular day I had to page for help three separate times to scan basic items and use my phone number (I don’t carry my card with me). I was forced to stand and wait for over two minutes each time the checkout froze… Not because they were busy, not because the employees were overwhelmed, but because there was no one assigned to the self checkout! I do not like wasting my time waiting because the machines don’t work OR because management doesn’t staff appropriately.

These stores have a ton of stuff. Has what I’m looking for usually. More organic/​healthy stuff please.

The aisles are crowded, and the store layout is cluttered. The parking lot is usually crowded and not large enough for the grocery store and other shops. I try to go during off-​peak hours to actually enjoy grocery shopping. The everyday prices and overall selections are ok — nothing to brag about, but they tend to have better sales compared to other stores. I have not run into the produce, meat or dairy issues like others on here.

Super, super crowded. Add people to that equation and space is a serious commodity.
Other than that, the prices seemed fair to a business traveler, and it was close to my hotel. Can’t beat that.

This is my go-​to place for groceries! It’s a bit pricy, but I’m at peace when I know I can find everything that I need in one place! It can be crowded here during the weekends. To avoid all of that, I usually try to go on the weekdays, or if I have to go on the weekends, I’ll usually go when its close to closing time. The store is clean and organized. Great and friendly employees. It’s so great to have this Giant store close by!

This location, is much more cleaner, nicer, and quicker to get in and out of. Nicer employees too. They stock & rotate items a lot better than a few of the other Giants in the area. Thanks guys!

One of the better Giant’s in the area. A lot more of a selection. Still think they need to come down a tad on the prices.

this isn’t no South Florida Publix but is nice clean good selection of stuff. Just Publix has a friendly employees nicer then what I have noticed here

On Tuesday, Feb 11, 2014, I was shopping at my Giant (Glebe Road) and was looking for pickling spice by McCormack spices. It was not on the shelf. As I was finishing my shopping, I ran into a pleasant woman with a Giant name tag, so I asked her if she knew if they had any. Apparently, it is a «seasonal» item and was not available. She asked when I needed it, I said for Thursday, for a crock pot recipe to cook during the impending snow storm! She offered to go get it for me at a competitor’s store! What? Yes, she offered to go buy it from another store and have it for me that afternoon! I was stunned! She was stunned that I was stunned!
Long story short, the next day I picked up my pickling spice and used it during the snow.
I have NEVER had such customer service IN MY LIFE!
TURNS OUT, the woman was Imogene Wilson, store manager!
Yes, I will be returning to this Giant. Imogene has been with GIANT for over 30 years and has been managing this Giant for 4 months!
THANK YOU, MS. IMOGENE!

This is huge compared to the Giant nearer to my place, and very spacious. When I come here it is usually what you would consider «busy time» in late morning/​early afternoon on Saturday and I have never been stuck in huge lines or felt crowded. That is good.
The produce section is the most important section to me, and this is not that impressive compared to places like Harris Teeter or H Mart. The produce area is very spacious but not enough different things. I was quite disappointed with the candy section. Last time I came looking for laffy taffy and they had none. They had some unique candies that you don’t see everywhere but were missing some staples. I found their holiday section for Halloween stuff a little lacking compared to many other grocery stores I have been to.
Other than that, for key staples this place is just fine. The prices are comparable to other grocery stores in the area. If I am in the shopping area anyway for the gym, it is a convenient stop and you can get in and out of there pretty quickly. A-​OK.

This Giant is one of the slowest and most expensive supermarkets I have ever been too. The Staff is generally rude and not caring. Yesterday I had an issue at the self check out line with a coupon, I asked the cashier at the front desk because I had people behind me and she wasn’t doing anything. She barely bothered to look at me then slowly walked over, taking her sweet time and then finally helping me never saying a single word to me. I wish other options were closer but I am up here without a vehicle so I am unable to go to other places which is the only reason they get any business from me.

Good for basics. Slow, and unprofessional staff. Unfortunately, there are no other groceries stores close to my house due to the flood damange and subsequent closing of Harris Teeter. I am stunned at how slow and uncaring the staff is (especially the checkout) the lines are always long, and the customers bag their own groceries to avoid the torture of watching the check out clerks go through slow motion to bag the groceries… isnt there high school kids that need jobs? This is unskilled, cheap labor… higher kids that want and need jobs.
And a little research shows me why we are getting the crap service. United Food and Commercial Workers Union «a voice for working america,» represents these outstanding employees…
Visit a Hy Vee store in the midwest to see how grocery stores are run in the midwest… what a difference.

What is up with all of these crazily different Giant locations? This Giant is also one that’s behind on the technology — no handheld, scan-​as-​you-​go system here. It’s also a location that’s on the smaller-​side. But at least it’s not scary or weird. It’s nice enough. But because it is on the small-​side, it is lacking in some items. We left with about 5 or so items on our grocery list that we couldn’t find here (but can typically find at the larger Giant locations). Additionally, the layout of this Giant was rather bizarre to me. It didn’t mirror the layout of any other Giant or any other grocery store for that matter. We spent a lot of unnecessary time hunting and searching. But again, it’s better than most of the other small Giants. So we’ll even it out to 3 stars.

This is the grocery store I shop at every week. It’s affordable compared to other groceries in the area, and much cleaner than another grocery store near by. There have been times I couldn’t find a product, or reach something and staff members were always happy to help. Produce here is always very fresh and usually well-​stocked. The deli staff are attentive 90% of the time. I haven’t had some of the troubles another reviewer mentioned.
It can get pretty busy at times. I avoid it after 4pm during the week. I’m generally very happy with my experience at this Giant location.

I was eating organic yogurt purchased from Giant Supermarket the day before. I looked at the expiration date because it tasted sour.
The expiration date for all 6 organic yogurts I purchased was 11÷04÷12!
They sold food ONE MONTH PAST THE EXPIRATION DATE!
I had purchased it on 12÷04÷12!
I looked at the expiration dates of other food purchased. The EXPIRATION DATE WAS THE NEXT DAY, ONE DAY AFTER IT WAS PURCHASED.
That leaves me with taking the time to lug an open, partially-​eaten yogurt along with five others back to the store, ask for the manager and request a credit, etc. or
Writing an email detailing the product, etc.
Either way, I am stuck spending time I do not have to deal with their sale of ROTTEN FOOD.
THIS IS NOT THE FIRST TIME GIANT SOLD ME ROTTEN FOOD.
GIANT CHARGES A LOT FOR ROTTEN FOOD!

Reviews for the sake of reviewing. It’s got everything you need. A Redbox. A PNC Bank teller. Milk and eggs. Proximity and convenience keep me coming back. Accidentally left a roll of toilet paper at check out and was able to pick it back up 10 minutes after realizing my mistake.

In recent years, after a pretty extensive overhaul, this Giant has gotten a lot nicer. I don’t get over here often, maybe once every couple of months, but at least now when I do its a much more positive experience.
Size-​wise, this store is between the old teeny Giants and the new massive «super» Giants. It hasn’t been upgraded with the nifty produce scanners yet, but the various departments have all steadily improved their offerings and you should be able to find most things on the average grocery list.
Since produce usually makes up a good 60% of the contents of my shopping cart, it is one of the standards by which I judge grocery stores. There is good selection and decent quality, but again you won’t find everything — today it was a bag of shredded green cabbage. But since my local Harris Teeter has been steadily going downhill in the area of produce, I’ve been looking elsewhere for local options. I was pleased to see I could still by a single ear of corn (that wasn’t about to become cow feed) and I didn’t need to root around for a good tomato. There was also a nice selection of fresh herbs (no kafir lime leaves though).
I find Giant one of the pricier grocery chains, and there’s nothing different about that here. But you can still get some good deals on sale items.