Courthouse Cleaners

I’ve been bringing my stuff here for just over a year now and while it’s probably a bit more expensive than others (I haven’t compared) the convenience is worth it. As for the lady that works there, she has always been friendly w me. Maybe not at first, not rude, just indifferent, but as I keep going and make small talk w her she has become more friendly.

Never have I written a bad review until now: I am going to sound like a broken record but this place is run by the worst people. I took a pair of pants to get the length hemmed as they fit great everywhere else. After picking them up I tried them on to find out the waist had been so stretched out they won’t even stay on. I took them back right away and showed the lady and ask how this could have happened. After seeing her response I have no doubt this happened so that I would be forced to pay them more to get something else altered – great business model. She was so unbelievable rude I finally had to ask for her to call someone else that I could speak with. She put a girl on the phone that told me I would have to wait 6 months while they send my pants to some lab to figure out how they got so stretched… Is this a joke? After way too long of arguing with both of them, I kept asking for a refund and they refused. I then told them this was the worst customer service I had ever dealt with and they couldn’t have cared less. I left with pants that look like I paid someone three times my size walk around in for $ 15. Please DO NOT go here.

Took a dress to get altered here and had the worst experience ever. I agree with everyone that the woman working here is the most unpleasant person I’ve ever dealt with. After picking up my dress from her and realizing that the fit still wasn’t right, I took the dress back to her and she started yelling at me that I was wrong. I showed her how she took in the dress too much and she wanted to charge me again to take it out! I scolded her and asked how it was fair that she wanted to charge me again when she didn’t do the work correctly in the first place? She finally gave in but was cursing at me in korean under her breath.
I will never go there again and advise others not to either.

Bless her heart, the little woman who works here is basically just a charred lump of contagious human misery, with not even a twinkle of joy in her villainy; her soul-​searing contempt for all living creatures is rivaled only by those ghastly ticket takers at the Ballston Mall parking garage. Whenever I have to walk past her shop, I cross to the other side of the plaza, whisper three Hail Marys, and refuse to look in the mirror for the rest of the night.

This place is run by a con woman. I paid $ 12 for pants to be repaired (which is way overpriced to begin with) and told I could pick up my pants three days later. I lost my receipt, but returned three days later to pick up my pants. The same woman told me that I had not paid and refused to return my pants unless I paid again.
Only when I went to post this review on Unilocal did I notice that they have a 1-​star rating. No wonder. They are the worst and I would strongly advise you to take your business elsewhere.

Service and quality have fallen dramatically. I attentive young woman took two pair slacks that needed new elastic in the waist and failed to have one repaired, but had them dry cleaned instead! Told me it was my fault. She was preoccupied online both times I visited. It was obvious it was an annoyance listening to the customer. Dress fees are outrageous. There are better quality and service cleaners in the neighborhood.

Expensive and ineffective. They charged $ 18 to dry clean a slip dress — definitely above the average. When asked for a price list, they refuse to provide. I find this borderline unethical and certainly unprofessional.
Two of my five items were returned with spots still on them. The light-​weight zip up jacket had a note that said «further cleaning would damage the fabric» but they didn’t hesitate to charge $ 10 anyway. Aside from the spot, it was not pressed and maintained a crinkled appearance after cleaning. I’ve had it cleaned elsewhere and it came back completely smooth so this is not just the nature of the fabric. I’m sad service was so poor as we’re in walking distance of this cleaner, but I’ll be driving my garments elsewhere — any suggestions?!?

Way expensive, i found one tag and said we can’t remove this spot, then I decided to wash my self and and I am able to remove that spot, staff is not friendly

Just left there feeling like I was conned!
Brought in a pair of jeans to be mended. I specifically said, just sew, do not clean. The price quoted on my ticket was $ 5.95.
I just picked them up a week later and was charged $ 17.95 for dry cleaning and sewing ($ 12 for sewing and $ 5.95 for cleaning). I complained about the pricing discrepancy and additional dry cleaning charge since I never requested the service (who dry cleans jeans?!?) and got a shrug and meek explanation in response. Not to mention that $ 12 seems steep for simple sewing!
Convenient location, but I will not be going back.

I came to Courthouse Cleaners because I was looking for a less expensive alternative to my previous cleaner. What I found in Courthouse Cleaners was that they were a little less expensive than where I had been taking my clothes, but more importantly, their service and dependability made them a real VALUE.
For men’s clothing, they’re pretty reasonable…$ 1.50 for laundered shirts, $ 4-​$ 5 for dry cleaning articles as of Oct 2010, both of which seem about standard for this area.
Where they shine however is 1) in the attention to detail of their cleaning and alterations, 2) their personalized service — I love coming in and being recognized instantly and greeted as someone they’re glad to see — and, 3) their no-​nickel-​and-​diming me approach. I frequently have a button that’s missing or broken, or a seam that needs a stitch, and most of the time, it’s taken care of at no charge.
So I’m thinking it comes down to what you’re looking for. If you want bottom line price, I’m guessing you might find a place that’s $ 0.25/shirt or even $ 1/​pants cheaper. But if you’re looking for bottom-​line value in what you get for what you pay, this place is pretty good!

Under the old owners, this place was great. Now, not so much. Average service, average cleaning, high prices. I’d give the place three stars, but they’ve now lost a pair of pants and a fabric belt for a suit. But you know, they’re a block from my house so I keep going back for convenience. But… now I do a lot more freshening with home dry cleaning kits to minimize trips there.
EDITED TO ADD: I do still have to go in here from time to time, and I must say, things have gotten even worse. The prices have gone up even more ($ 50 for 5 basic blouses?!). My last bill was embarrassingly high, and when I went into pick up the clothes, I asked if they had a price list. Nope. AND… they had miscalculated my bill, and the price was even higher. Horrible horrible. I vow never to go to Courthouse Cleaners again.

This place is waaay too expensive for what they do. Almost $ 50 for dry cleaning THREE regular dresses? Is that normal? Am I missing something? Nothing fancy about the dresses… seriously. I could understand paying about $ 16/​dress if they were cocktail/​nicer quality/​etc… but that just seems unnecessary.
I won’t go back here because of how ridiculous the prices are.