Costco Optical

I have nothing but great things to say about this location. The service is always great and the turn-​around time on prescription lenses is amazing.
I have to give a 5-​star rating though the selection of frames is smaller at many of the chain stores. However, for the price, I have no complaints.

I bought a pair of progressive glasses and a pair of sunglasses at costco. I have a very strong script. I was a bit disappointed by the lense thickness of the glasses. They say that it is the thinnest material available and that’s just not true. These glasses are very thick compared to the pair I had made at my eye doctor. The price was excellent and the fit and frame selection are excellent as well. I got both pair in exactly 7 days, which was great. I just cannot see how they can claim these are the thinnest available. I wish I could upload a picture so you could see what I mean.

I recently bought new glasses at Costco and I was pleasantly surprised by how easy it was. The person who helped me was an optician who had formerly made lenses at Lenscrafters so he really knew what he was doing. That was important because I was getting progressive bifocals. Unlike other places I have gone for glasses, he didn’t try to upsell me on more expensive lens options. The price without my insurance was only $ 189 — Lenscrafters had quoted me a price of over $ 800 for the same type of lenses. With my insurance I only paid $ 67! That was only ¹⁄₃ of what my insurance deductible was supposed to be. How often does that happen? I have had the glasses for a month now and they are perfect. The only complaint I have is that they don’t have a very large selection of frames compared to other places, which is why I gave them 4 stars instead of 5. I would definitely go back.

They always find a way to invalidate your prescription so you have to pay the $ 65 to their eye doctor for an additional exam. I made three separate trips and still wasn’t able to order glasses. Really disappointed because I bought my membership mostly to use the optical shop.

Great, efficient service.
Had both eye-​glasses and contact exams; both were completed fairly fast and without hassle.
Went to Costco’s optical department to fill the prescriptions, and everything has been fine. The frames are cool enough, for home use, and the contacts function, well, for around the town.
Really not big into names, and laughed that they have a ‘Randi Jackson Collection’, but, ended up getting a fairly subdued pair, from it. The contacts are the Oasis type.
Will be back in the next, couple years — and recommend it to others,

This review is just for the optometrist & receptionist connected to costco, not the optical/​cashier team inside costco.
I had an eye exam done that seemed fine. I asked for non-​astigmatism contact lenses and the doctor advised me to try non-​astigmatism and astigmatism. So I got samples for both. I tried the non-​astigmatism sample, and they were fine. I tried the astigmatism sample, and they were terrible. I could not see straight, things were blurry and moving from one spot to another.
So naturally I decide to buy a year’s worth of the non-​astigmatism lenses.
(The staff inside costco was great.)
A week after wearing the lenses, I realized I could not even work 8 hours at work without a headache and could not focus on things properly. Sometimes things were moving and I was not seeing well. (I’m not sure why these are different than the samples, which were fine.)
I went back today and my problem was that I didn’t have an appointment. The receptionist tells me to come back at 4pm, but if I can come a little early, to do so.
I say sure, I’ll get there at 3.45pm. I walk through the parking lot around that time and get a phone call from the receptionist to make sure I am coming in. So it’s pretty obvious that it’s almost closing time and she’s micromanaging me because she wants to leave early.
I go in and meet w/​the optometrist and explain my vision issue. He says, so?
I said, well is there anything you can do? Change the prescription? Change the type of contact?
He lectures me about how I need the astigmatism type but I tell him that I was not seeing well w/​those lenses.
And then he says, well, there’s nothing I can do.
So I figure out that he doesn’t care about my vision and I realize I know another eye doctor who is more reliable so I say, OK well I’m just going to leave, I’ll just wear my glasses.
And then he says, are you sure?
I thought to myself, why would I stay if you obviously don’t care about someone’s vision enough to figure out what the problem is?
Besides, the receptionist made it very clear that she wanted to leave early.
Anyway, if you got this far and are looking for an optometrist, do yourself a favor and pay more for an optometrist who actually cares about your vision and will help you if there’s a problem.

The optometrist is fantastic. I’ve been going to him since I moved out here a few years ago. If I could rate just him, I’d give him 5 stars. But the few receptionists that I’ve encountered there however, are not so nice. I called today since I’m almost due for another exam and to ask about a specific pair of RayBans I was hoping they carried. The receptionist was really short with me. I kept my cool, since I figured maybe she was having a bad day. But when the customer tries to circumvent your ‘tude with a cheery «Thank you very much,» don’t answer with «…uh huh…» and immediately hang up the phone. Not cool.

I’ve come here before to fill my contacts perscription and great.
Trying to fill my perscription over the past week has been less than great. Since my perscription was already in their system I wanted to call and confirm before I made my way down to Crystal City. Day 1: Whoever answered the phone asked for my name and number and said they would call back. Day 2: A day passes by, no answer. Day 3: I call asking to confirm my perscription in the system is valid and they again tell me they would call me back. I made sure to tell them that I was told that 2 days ago with no follow up… I’m told «please hold» and within SECONDS, I am told it is still valid and to come on in to place order/​pay. Wow bro, was all that nonsense really necessary that it took me 3 freaking days to get my answer?! Like don’t ask for my number, tell me you gon’ call and NOT… Joanna does NOT wait for men to call her.
:O ROAR!!! hissssssssss…

AMAZING service, had my glasses back in ONE day right before Christmas, this is a big thing because my rx is so high they usually have to special order lenses from the other side of the world and it takes usually 2 – 6 weeks to get them back no joke. Their selection is small but their prices are great and they have name brand frames.

$ 50 for glasses (with a solid designer selection). $ 50 for lenses. Beady eyed nerds rejoice!
What you save in dollars, you lose in turnaround time. Glasses take 7 – 10 business days and I’ve waited up to 2.5 weeks for mine. However, the quality and service is exceptional in providing consultation and status updates through the process. They have all styles (nerd, hipster, diva, weirdo, aviator) and a decent selection of big name sunglasses!
If you need spectacles, hit up the big box.

The optometrist was friendly, and the price is decent. I was able to get an appointment right away.
Why 2 stars? Because they don’t provide you with a full prescription. Any other optometrist I’ve been to measures your PD (this is the distance between your pupils, and it required when you order glasses). Didn’t realize the absence until I got home and when I called back into the office, I was told they don’t have the equipment to measure this. What??? An optometrist shop doesn’t have equipment necessary to provide a complete prescription?
Buyer beware…

Like CostCo does with everything else, it brings cheap to what is usually just «affordable.»
Their eye department is no different. If you have a Rx, take it to them; if they happen to carry the frames you want — and they have some quality selections — they’ll get them on your face cheaper than your local doctor or other eyeglass wholesaler. If you already have the frames but need new lenses, they’re competitive, but will likely find similar pricing elsewhere.
You won’t get a deep discount on some sort of specially lens, and you won’t find Silhouettes there, but if it’s about getting a decent second pair of glasses for work (or if you’re lucky enough to find your favorite set of frames there), check ‘em out! You can get a CostCo dog or pizza slice while you wait.

Great optometrist on staff and I love that they have Sunday appointments. They don’t have the greatest selection of designer frames but it’s adequate and their prices are excellent. Highly recommend!!!

I needed to go to a place for affordable glasses since I only really wear them before I go to bed. I am also how you say le clumsy so I needed a pair that could be easily replaced. They had tons of different styles from trendy to traditional. The lenses are a very lightweight material and are good because they are scratch resistant and also have a UV coating. The anti-​reflective treatment is really a necessity and cheap compared to other places that charge almost $ 150. I got my glasses within a week and 3 months later still in good shape. They did adjusted my glasses since I lack that bump on my nose to keep them up.
I also ordered my contacts here and since I had astigmatism they had to special order it. I shopped around online and Costco was the cheapest. They told me a week but it really only took 3 days. :)
All in all a great place to go if you are a costco member or you have a friend that will spot you. There is sometimes a line so I just get a churro (or 1.50 hot dogs) and watch the 7 large screen TV right next to the optical section.

Costco optical is the best. For those of you that don’t know, they are consistently ranked #1 in the nation by consumer reports and other publications. Why? Because they do all of their glasses at a single state-​of-​the-​art facility in Washington State. No other chains/​local shops can really compare and the quality control is top notch. When consumer reports tested prescription glasses at like 10 nationwide chains, only Costco had zero errors in all of the prescriptions. Their quality control is top notch. Oh, and they are the least expensive as well! They also have a decent selection of designed frames and such. It takes about 1 week to get your glasses but it’s worth the wait knowing that when you get them the prescription will be 100% accurate. Oh, the staff are very well trained as well. But beware, like many things at Costco, there is usually a long line.
The only thing I don’t buy there are contact lenses because you can find those cheaper online from discount contact lens places.