Classic Property Management

I have been with Classic for almost 2 years and have and have experienced nothing less than a professional environment with a excellent and productive interaction. Jay Hartley operates with an unparalleled profession protocol in addressing any issues that may arise. If you are looking for rental or new homes, make sure you try to hookup with these good folks first!
Phil T

I noticed other reviews on this site were from home owners trusting Classic with renting their homes. My review is as a tenant renting one of their properties and I do not have good things to say about the company. They promised to repair the fence before I moved in. It took over 5 weeks and several emails and phone calls to get this repair done. When the repair man finally decided to fix the fence he did a poor job and was extremely rude. I have now been in the home for a little over 2 months and the lock box has not been removed even after repeated phone calls and emails requests to do so. None of my emails are ever replied to and no phone calls are returned. If your considering renting a home from them I recommend you look elsewhere and if you are looking to have them rent your property out you might want to check on the new tenants and verify their satisfaction with the company.

I have entrusted Classic Property Management with my out of state investment properties for nearly two years and am very pleased with the service Classic has provided. Classic has consistently addressed my concerns in a timely manner, filled vacancies quickly and maintained my properties in top condition. I have primarily worked with Jay, who has impressed me as a honest and dedicated individual. I can confidently recommend Classic as a professional, well managed property management company.

Classic PM was the second PM firm I found after being literally disgusted, yes, grossed out, by the state of my porperty handled by my first firm.
There are so many questions and concerns that can drive an out-​of-​state property owner insane, especially a first-​timer like me. Classic Property Management not only handily addressed these worries, but they’ve also gone out of their way to hand-​hold, advise, and to make what could be a psychotically harrowing journey into a pleasurable one. To me, Classic has set the golden standard for any property management firm, nationwide. They don’t simply take a cut of your monthlies only to keep contact and conversation at a minimum. They are very busy (I believe they manage on the order of 400+ units), but they do address every phone call and email in due time, regardless if you have 1 or 20 units managed by them. I am based out of Southern CA and wish I could find an outfit with customer service in the same ballpark as Classic (I’ve even proposed to help open up a satellite office in LA!).
For anyone investing in the Dallas /​Fort Worth metro area, I cannot recommend Classic PM enough. 3 thumbs up!