A J Mechanical Services

AJ Mechanical Services were the contractors assigned to us by our home warranty company.
Even after seeing all the horrible reviews online, I decided to proceed with AJ Services. However, they are very rude, unprofessional, and incompetent. They were unable to fix our AC and when we did a recall through our home warranty to have them come out again, they were absolutely outright rude on the phone. They also made it ridiculously hard for us to even schedule another visit (we even said we were available any day, any time). When they finally got around to it, they were only able to schedule a time that was a week later. At their scheduled time, I would call them wondering where they are only to get a rude reply that they changed the date or time of the visit. This has happened twice for us already. After three weeks of dealing with this contractor, we decided to proceed with someone else outside of the home warranty network.
Honestly, I doubt you would come across them if you’re looking for services on your own but if you get assigned these contractors through a home warranty company, please ask to be reassigned to another contractor! It will save you a lot of headache and time!

AJ Mechanical came to my property, made an assessment that I needed to order a part– then never called or came back. I texted and called three times… even asked them for the info on the part so I could pass it along to another company. It was just before this Memorial Day weekend — I guess they had more important plans than to call their customer back.

If I could give zero stars I would. They came out and diagnosed the problem. A few days later when I called to schedule the repair (they needed to order parts and I wanted to compare prices), they flat out refused to do the work. Now I’m out the diagnostic fee and back to square one with another company.

SAVED ME $ 5000! The best contractor is the one that saves you money. A Large well known company in the area told me my water heater needed to be changed for big bucks when it was leaking! I called AJ for a second opinion… Turns out 2 screws simply needed to be tightened and that did the trick.
He’s also taken the time to walk me through some simple maintenance procedures for my hot water heater. Didn’t even charge. If you’re looking for an honest opinion check for AJ MECHANICAL, I wouldn’t trust anyone else.

My girlfriend and I were having problems with our air-​conditioning and our landlord’s home-​warranty program assigned us AJ Mechanical.
It is at this point in my life that I am considering going into the HVAC industry. I’m mechanically inclined and have had my fair share of success in renovations and car repairs. My major driver is that if THIS is the competition for the industry. I’m going to make a killing.
1. Appointments were consistently missed.
2. The techs were non-​responsive and unhelpful. I asked relevant questions and was given zero usable answers.
3. My girlfriend took multiple days off work only to have the techs bring wrong parts, forget parts, or install said parts only for the system to not be fixed. During this time temperatures in our apartment exceeded 80 degrees.
4. The company seems incapable of a correct diagnosis. And after multiple trips and a few parts installed our cooling now works but our heating does not. Just in time for fall/​winter. This is ridiculous.
I highly recommend that if you are having problems with your HVAC system give anyone BUT this company a call. No one needs this kind of stress or incompetence in their life.

Came 3 times with thru home warranty company could not (or would not want to) figure out that the previous contractor had install the system all wrong and kinked pipes that should not be kinked.
Will not use again.

DO NOT TRUST THIS GUY. I was assigned him by my home warrantee to fix my AC. First visit — came an hour late, told me the parts would have to be ordered. Second visit — never came, never called. I called — parts haven’t come in. Third visit — never came, never called. I called — wrong part. Fourth visit — never came. He actually called me! The part came in but he had other people he wanted to do first (meanwhile it’s upper 80s in my bedroom). Fifth visit — supposed to come at 2:00. I called at 1:00 — he said he’d finish the current job in 45 minutes so he’d be a little late. I called 2 ½ hours later and he told me the exact same thing. He came 4 hours late, left without putting the filter back in (luckily I noticed it). 10 days to fix an air conditioner.

The expectation of all companies in this space is that they can do the job. As a customer you just hope that making an appointment is easy and that the cost is reasonable. My condo building recommended using AJ Mechanical for a required annual HVAC maintenance. We scheduled the appointment for a Friday and they said they would arrive between 10 – 2 pm. At 2:10 pm I called them and was told that the earliest they would make it is 3:30 pm. At the earliest they will be an hour and a half later than a 4 block window I was given. I am glad I took a whole day off of work for this! I 100% will never use them again. Call someone else for your service. There is a lot to be said by them only having a 1 star rating on Unilocal

Horrible people ! First they told me that they didn’t service my type of AC unit. Then he told me that it was too much work and I couldn’t afford it ?!? Called back to ask to speak to a supervisor only to find out that he was the supervisor. So I wasted 3 days of my life that I could of been dealing with real professionals. DO NOT CALL THESE «PEOPLE»

Horrible, horrible, horrible! Just like the other reviewers, I was forced to use AJ Mechanical by my home warranty service. They did half the job, then refused to come finish it unless I paid them another deductible. HMS backed them up so I scheduled another appointment, and they never showed up! It’s supposed to be in the 90’s, again, so I just paid out of pocket rather than deal with AJ Mechanical — or HMS — again.

Similar to the other review, My home warranty company referred me to AJ Mechanical, probably because they start with the letter A and are first on the list. I have a wife and 2 young children and after a week of no heat due to the horrific service and run around we dealt with with AJ Mechanical, we gave up. However I want to make sure that others know AJ mechanical is the worst HVAC company I have ever encountered. Not only an incompetent, dishonest and poorly run company, but RUDE technician, office staff and owner to boot. Take it from me… Stay clear of this service company, not worth the frustration.

This company was referred to me by HMS Home Warranty. The repair tech was rude and actually talked me OUT of paying him out of pocket to clean my a/​c coil because he didn’t feel like doing it. (?!) Then, for the work that is covered by my warranty, he tells me I have to schedule a separate visit by calling their office. The office tells me they will forward my contact info to «the technician», who will schedule my repairs. It’s been over 24 hours and no one will return my calls. It’s 88 degrees plus in my home and my patience is wearing thin.
I finally got HMS to let me start over with a new HVAC company. I will have to pay another $ 100 deductible and get the new work order approved, but I think it’s worth it so that I don’t have to deal with the unprofessional, disinterested people at AJ Mechanical.