Toe The Line

GREAT selection and prices. I was quickly able to find what I was looking for & the staff was very friendly. Will return ! :)

I went to Toe The Line this morning and they were not open just a bit after ten, although the sign said they open at ten. I wasn’t happy. I left a message with my displeasure. Not long after I left the message, I received a phone call from the store. They could not have been more apologetic (a medical emergency). I was highly impressed with them owning their error and calling to apologize (and offered me at percentage off for my inconvenience). This is how business owners should be, very professional! Thank you.

Under new ownership now! Very helpful, good prices, accommodating and was very willing to take the time to ensure each customer had exactly what they needed! She even opened her shipment that arrived while I was in store to make sure I saw all the options for my daughters ballet leotard :)
Also, there was a coupon online I wasn’t aware of and the owner graciously added it to my purchase anyway.
We will definitely be back, thanks again!

Disappointed. Just came here to get shoes and they are closed. Sign says «Re-​opening soon under new management». Wish I would have known that before driving here from Volo. :(

I went in today looking for some adult dance tights, I asked about Danskin and the saleswoman jumped down my throat about Danskin being out of business. I know this isn’t the case because I’ve ordered from them online. I wasn’t completely set on having that brand anyway, but instead of offering to show me what they *did* have for me, she wanted to argue from behind the register. After *I* asked another much nicer young woman pointed out the other brands to me and they seemed just fine. But I was so put out by the rude woman behind the register I left the store.

I am new to this whole Dance thing meaning my daughter is 5 ½ yrs old and she is in a few dance classes. I have been to this store about 5 times and I always walk out with what I need. What we have needed: bun makers, leo’s, tights, tap, ballet and jazz shoes. Toe the Line is a one stop shop that has it all! I can go here and know that I don’t have to run around to other stores trying to find things. The staff has always been very helpful and nice. i feel comfortable when I come in with my 2 kids to try on shoes, ask questions, look around. They have great leo’s, cute pants, fun gifts, ect!!! The brands, from what I can tell, are all Great Quality so you won’t be coming back to return anything for that reason. I’m so glad a friend told me about this store! No more searching at Target or Payless for our dance stuff. Toe The Line makes it so easy for us! Sorry, when I find a «great find» I have to gush about it! I love this store!

In partial response to JP’s review… If you have ever been to a high end store you would know that shoes and extra apparel are always kept in the back so staff can bring out the appropriate sizes. I think this keeps the store clean and organized during busy times as well.
The staff is always so helpful. They get me everything on my list from start to finish. Even if something is out of stock they make sure it gets ordered. Shoes are never on sale but tights are always 20% off. Love that!
Yes the store is a little old fashioned. They use a calculator to ring up sales which slows down checkout. If the business calls for more technology then maybe they will introduce it. I love them anyway.

Toe the line is a great store! We have always received excellent service from all of the staff. They are friendly, knowledgeable, and extremely helpful. They go to great lengths to be sure that you have the proper footwear and clothing required by your studio. I always shop at this store for all of our dance, gymnastics, and cheerleading needs.

There are pros and cons to this place. The pro is that they have some beautiful and unique merchandise that you can’t find in many places around here. The cons are 1) Customer service. The sales staff is either inexperienced (clueless) or rude. 2) Prices. If you have a coupon or they have an advertised sale item, they will make it difficult for you to purchase that item (for example, much of the merchandise is in the back and they always bring me the tights or shoes that are NOT on sale). They also ring up sales by hand using a calculator — they frequently add incorrectly (always at higher prices). You have to be «on your toes» if you want a sale item or don’t want to be over charged. If you just need basics and know your size, I’d go to
. All said and done, I WILL still shop Toe the Line when I need something special.

…Well, this place has changed in terms of employees and customer service.
My sisters and I all dance (me for 14 years, my older sister for 16 years, and my younger sister for 11 years). We do ethnic German folk dancing, which requires character shoes. This is the closest place to us, so this is where we go when we need new shoes. Even though this is the closest dance shop to us, it’s still in the middle of East Jesus Nowhere from our house and takes forever to get here, so we limit our visits here to when our shoes are almost falling apart.
Usually, we’ve had no problems here. The employees have been nice and helpful, they had plentiful selections, we were able to find everything we needed, etc. On our most recent visit, however, we had an extremely rude female employee work with us. For the store’s sake, I hope that she isn’t the owner, otherwise she wouldn’t be getting any business, judging from the way she treated us.
My little sister needed a new pair of character shoes, so off we went to this store. The lady had her try on pairs, and when my little sister asked if the pair she currently had on was a wide, the lady quickly snapped, «This IS a wide.» She also snarled, «You know, the fit’s going to be different when you wear socks compared to when you wear tights.» She said this like we were stupid and hadn’t done any sort of dance shoe shopping before, even though we told her that we all have been dancing for well over a decade each.
She was very impatient and rude with us, like she just couldn’t wait for us to get out of there, even though it was nowhere near closing time.
Even though we don’t do ballet, in German folk dancing, we are on the balls of our feet and part of our toes constantly, so we are looking for ways to alleviate the pain and pressure put on there, since we jump around constantly while dancing. There is a product out on the market called Bunheads Ouch Pouches, which we are interested in trying. I had previously checked online on the Bunheads website, and they said that this store carried their products. Since we couldn’t find the product in the store, we decided to ask if they had any in the stockroom in back. When my older sister asked, the lady responded very rudely, «Unless you’re en pointe, then NO.» Wow, what a sweetheart, eh? If we hadn’t needed these shoes so badly, then I’m sure that we would’ve just up-​and-​left after a few minutes with this lady.
I do plan on coming back in the future, as long as I continue dancing, since character shoes are a must. (Besides, there’s nowhere else close to my house.) However, next time I visit I hope that they have a nicer employee inside, like there usually has been in the past. If this woman is the only one in this place, then I wonder how this store’s making any sort of profit at all.

As an «A for Effort» kind of dancer returning to ballet after a 17-​year hiatus, I needed some help. The people working here took the time to explain leotard sizing, the relative merits of tights, and how to properly fit my shoes, and, most importantly, did so without making me feel awkward or silly. I left fully prepared for my Adult Beginner Ballet classes.