Norgetown Cleaners

The cleaner of choice in Arlington Heights. Have used most of the others and keep coming back to Norgetown. Great service and reasonable prices. Have solve many cleaning problems with my stuff, including heirloom quilts and expensive clothes.

They are very professional and accommodating! They do a great job!

The Korean lady who runs this place is fantastic. The prices are low and they can have your clothes ready for the next evening if you ask nicely. I have brought in shirts and pants that needed stitching (my grandmother lives too far away), and the work is always great.

This reviewer could go either way with Norgetown cleaners. I had a moth problem at home which ate 2 places on a sweater that was kept immaculate after dry cleaning.
I found out that moth love expensive cashmere more than average fabrics so I took it to Sue to have the holes patched. She told me «this happens to cheap clothes alot»
–_​– ummmmmm since when is $ 900 Burberry cashmere cardigan that is 4 months old «cheap»???
She then saw the label and said «this couldn’t be. Huh. This is Burberry??»
…shows you how knowledgeable you are of fabric. Btw, it was worn for a month, dry-​cleaned at YOUR establishment, and was kept in a cool, huge walk-​in closet. I do not blame her for the problem, but was very disappointed at her remarks.
By the way, do you all pay cash??? She told me the first day I went, asked me if I was Korean (bc she is), then told me they dont take credit cards.
Hmmmm…dry cleaning bills being $ 50 and up for me & my husband… sometimes it is a pain to go to ATM on the way.

Norgetown Cleaners has been my go to cleaners for years now. In this past year, they did an unbelievable job with cleaning and repairing tears in the lace of my wedding dress (a few people stepped on it on the dance floor), and one month ago, they tailored a bridesmaid dress with an unbelievable turnaround time. The dress had fit me when I tried it on months in advance, but with a little weight loss over the summer, it was baggy in the chest & back area. I noticed this 3 days before the actual wedding. Sue (the main cashier) kind of scolded me for waiting until the last minute (which I deserved), but she said she would have it ready in 2 days. 2 days later, there it was and it fit perfectly. Thank you soooooo much! The ONLY reason I did not give 5 stars is because they only accept cash or checks. In this day and age, most businesses accept credit cards because of the convenience of them for customers. A few times now I have stopped by to pick up clothes and had to run to the bank because I didn’t have enough cash on me.

After reading the glowing reviews, we took several work shirts to be cleaned here. Like the reviews claimed, they did a fine job cleaning the shirts.
However, the wrote my name onto the shirts with a sharpie. This is unacceptable for me. These are expensive shirts and I do NOT appreciate them writing on my shirts regardless if it is in a discrete place or not. If they were going to do this, then they should have told me this upfront. I have been to other dry cleaners and they never did this to my clothes so I know this is not common practice. This is just down right ridiculous.
I would have given them a four star for the cleaning, but after defacing my clothes, I cannot give them more than one star. One star is being generous considering I paid them to ruin my shirts.

Just moved to the area and started coming here based on the reviews, they do a good job, get my stains out, super friendly, overall very satisfied.

I love this little gem of a cleaners! The owners are very sweet and nice and try to accommodate all our needs. The best reason to come though is their service, wow can they work some magic on our stuff. Great example:
My sister brought her wedding dress here for two reasons:
1. To get it altered and to get some embellishments added, they did a fantastic job, you couldn’t even tell they were add ons!
2. After a night of partying away, her poor dress was brought back to life. You ladies know what I’m talking about, it was marked with dirt, wine, and who knows what else and when she got it back, it looked brand new! And when it comes to you, they wrap it up in this pretty wedding box!
They do a great job for all of our stuff, my parents have been coming here for over 20 years and hopefully so will we, thanks NC!

Wow! I’m very impressed with this dry cleaner. First time there I brought in my wedding dress, which was filthy. They successfully got the dress cleaned, preserved, and boxed. I definitely recommend this place and will be back!

They are under new management now and have drastically «modernized». They now use a computerized system to track your orders as opposed to pen and paper tickets from the dark ages. They also accept credit cards now for orders over $ 10. They are pretty much the only dry cleaner in the area located in an empty strip mall so you don’t have to deal with parking or traffic.

If you haven’t been bringing your clothes to Norgetown Cleaners, then you’ve been going to the wrong cleaners. They are located in a strip mall right off of Arlington Heights Road.
I admit, they are not dirt cheap prices, but I think the prices are fair for your clothes to be taken care of. My family and I have been bringing our clothing here for years. They are professional, and pay close attention to detail. A little snag or a missing button? They’ll take care of it for you.
I’m a shorty, therefore my choices are to let the bottoms of my pants drag along the ground and shred up, fold the bottoms up, or get them hemmed. I’d say the last option is probably the best one. Now a lot of my clothes come from Nordstrom, or Nordstrom Rack, where alterations are free! Shaaawing! But any other purchases, where my pant leg length surpass my short legs, I only trust Sue. Your pants being hemmed will run you about $ 10.
If you care about your clothes at all, bring them to Sue at Norgetown Cleaners. If you don’t care, go ahead and bring them to one of those one price cleaners that pay no attention to your clothes, but then I don’t wanna hear you complain on here later about it!

Do not take your dry cleaning here! I took my $ 150 ski jacket to be dry cleaned the week of my ski trip to Galena. Went to pick up that morning of the trip and it was ruined. She shrunk the sleeves and it did not fit at all. She did not own up to this mistake and only offered $ 20 credit on future dry cleaning. Do you really think I will go there again? Give me a break. After speaking with someone else who took their favorite sweater to be dry cleaned; the same thing happened to her.