Lucille

I finally stopped here today. Yay!
Location is conveniently located on Rand Rd. near the Goodwill and Salvation Army. Parking lot is spacious and well maintained.
Pros:
The store is very clean and inviting. You can clearly see that time and effort went into making the store visually appealing. Cute displays, tables set, clothing racks are maneuverable.
Not much to choose from as far as clothing for a 30-​something yr. old woman, but prices seemed appropriate for then items that were on the racks.
Lucille’s isn’t busting at the seams with merchandise, so the store was very easy to shop.
This is definitely a place to check out if you’re looking for furniture pieces. They had many nice China cabinets & hutches.
Cons:
Two men were volunteering/​working the day I stopped in. No one said ‘hello’ when I entered the store or asked me if I needed help with anything. There were only 3 customers in the entire store and none of us were asked if we needed any assistance. No ‘thanks for stopping in’ on my way out either.
I probably would have lingered a little longer, but I guess there was something about the nonexistent customer service that made me want to leave after 15 minutes.
Some items were pricey. Not your typical Goodwill prices, but that’s totally understandable. If the customer service had been top notch, I wouldn’t have minded paying top resale $.
I’m glad I stopped in, but I don’t know when/​if I’ll be back.

This store is nicely organized, and the furniture is displayed like a furniture store with the sets also put together in «rooms». Squint and you feel like you are in Homemakers or Wicks in the 1970’s-1990’s (depending on the display).
Generally, I don’t find too much here. I did recently see a nice Dana Buchman coat though. It was very pretty, just a little too big, a little too formal, and the wrong colour for me. It was 40 dollars and may have been on sale. There was a 50 percent off clothing and coats sale in the store, but some items had a tag that said «Sale Price», so I was not sure and the volunteer was busy helping a lady load her car. At some point, I decided the size and colour were wrong, so I did not bother to wait for him to come back.
Although I did not buy anything and the prices are a bit on the high side, I think under the right circumstances there are deals to find. It’s worth a look as it’s close to the Salvation Army and right across from Goodwill on Rand Road.

Got lucky — found an awesome Banana Republic shift dress (that I’ve received a TON of compliments on) for $ 5! Also got a couple of other small things. Will come back and try again another time! Very organized, smaller selection so doesn’t take too long to go through everything.

Hello. I lowered my star due to the sudden change of kids not being sold there anymore. I went there little over a month ago and found 4 dresses from Hanna Andersen for my daughter and raved about the place to my thrifty friends. One of them went there about a week ago and mentioned the kids section wasn’t there and she drove 50 miles to check the place out. I wish I could of gotten a heads up from the lady that rung me up a month ago in regards to the sudden changes. The staff are really nice though and I would come back. Please reply to this message if you will make this ONLY furniture thrift store, cause it seemed like that’s what the place favored more. I want to make sure that I inform my thrifty friends correctly. Thank you… Shocked and saddened customer.

Cute shop and the layout is nice. The manager has staging talent and it shows. Items are displayed well, the store is clean. This is a fairly new store, so hoping that it will catch on with donors and the amount of donations increases. This may be a challenge with Salvation Army and Goodwill so close. Some items were priced a little on the high side, but there are bargains too. Items are consistently marked down so you will always find something there. Quality of the merchandise is very good. No junky beat up items, so they take the time to put out saleable clean items. The staff and volunteers on all time visited were very friendly, nice and welcoming, natural, upbeat vibe. It is worth visiting again.

Lucille’s is a great little thrift store on Rand road. The prices can be a little on the high side, but the stuff here (especially the furniture) is quite nice. I’d suggest coming on the weekend, a great number of good deals and «last call» items on sale.

Awesome place! Friendly service, great finds and good prices!

In the huge world of thrift, there are those exceptional resale stores that stand apart. In this thrifter’s humble opinion, Lucille is definitely one of ‘em! Located right next to Goodwill and Salvation Army stores on Rand Rd, Lucille provides a unique shopping experience – the sensation of a «treasure hunt» that so many of us enjoy. What distinguishes Lucille besides the obvious – cleanliness, lighting, «aroma” – is its helpful & friendly staff, an extensive & ever-​changing selection of nothing-​short-​of-​amazing (and well-​priced) furniture, and fashionable women’s clothing. I stop in frequently to see what’s changed – never am I disappointed!
I also like knowing that everything I purchase has been donated, and the money I spend ends up supporting an elementary school on the West Side of Chicago. The store is decorated with large photos of the school’s students – they’re adorable!
Resale reinvented, indeed! Go Lucille!

Better lit and cleaner than most. A-​OK
Oddly, but interestingly, positioned between two non profits, Salvation army and a Goodwill down the road. Odd part is when you are charging double and triple the price for some of the same items next door.
Unusually overpriced stale media, records, dvd, vhs. You can’t give most of that away.
Good luck, there are SO many charitable organizations doing the same thing at much cheaper prices in the NWburbs. And then there’s Rand road.
Apparently the proceeds go to a school in the Lawndale neighborhood of Chicago but I feel the same way I do about that as I do Crystal Lake Sparrow for example taking money out of Palatine and the NW Suburbs.

This is a very nice, clean, and well laid out store. Their prices are reasonable and they have quality merchandise. I will be back. Great store!

I can’t believe the bargains I found and the excellent condition of the furniture. I can’t wait to go back. I brought my daughter and she thought she was in heaven.

Cute place. Spacious, clean, nice selection, reasonably priced and employees friendly.
I would come here again.

This is a wonderful new resale store on Rand near Goodwill. It is a large, clean store featuring clothing, furniture, housewares, shoes and accessories. The clothes are clean and pressed. Everything is arranged neatly and the prices reasonable. They will «dicker» with you a bit on price but not much. They even deliver furniture for a small fee and will happily accept your donations. All proceeds go to Holy Family Ministries.

The difference between Lucille and other thrift shops is the difference between Target and Walmart: you can get a bargain at both places, but Target is a more enjoyable experience than Walmart.
Lucille is cleaner, brighter, better-​smelling and just more fun than a typical thrift store, and don’t even get me started on the merchandise! I’m most interested in women’s clothing, though they have men’s clothing, furniture, housewares, etc. But the women’s clothing all looks brand new — and the selection is definitely on the higher end of the spectrum.
Lucille has just been open a few months, and I plan to stop by whenever I’m in the Arlington Heights /​Mt Prospect /​Palatine area. WHAT A TREASURE!

What a lovely store. I can’t wait for my new living room set!!! :) this is on a totally different scale from the big box thrift stores. Much more like a boutique, until you look at the prices (and think to yourself, yay!). I foresee a once a week trip just to see what goodies are available next. Oh, and the volunteers are sweethearts!

I love Lucille! High end clothes at bargain prices, a great selection of furniture and nestled in an area with other thrift stores to hit. The cherry on top are the super nice people volunteering at the store. Love it!!!

Yikes!!! There is cluster of resale shops down on Rand Rd. This is my Kryptonite. For thrifters this store is a plus and well worth your time to browse in and find something. Lots of parking, store is well lit, very clean, and spacious dressing rooms. Prices are reasonable.

This spankin’ new store promises an innovative approach to resale – they say they’re «reinventing resale.» A unique mix of great quality clothing – women’s, kid’s and men’s – complements unique furniture and lots of interesting accessories and housewares. The store’s spacious, organized, and conveniently situated between Salvation Army and Goodwill stores. Prices are very competitive – Lucille is a nonprofit that supports Holy Family School on Chicago’s West Side
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