Just Faucets & More

These guys are great! I needed new valves for a two handle tub faucet that was purchased at Sears and installed 28 years ago. Ferguson Plumbing Supply said they couldn’t help me and they referred me to Just Faucets. My handyman also told me that he found parts to repair a 50 year old sink faucet at Just Faucets. My plumber removed the valves and I took them over to Just Faucets. They took one look and knew just what I needed. It took about 20 minutes and I was good to go. My plumber installed the valves and no more drip. The guys at Just Faucets are very knowledgeable about faucets and even knew who made the faucet that I had purchased from Sears. Very impressive. They saved me having to tear out the tub surround walls and replace the entire faucet just to fix a drip! Thanks so much guys!

Had a problem with 2 faucets and they could not have been more helpful. They are pro’s and able to help you through repairs.
Definately will use them again if I have a problem

I needed to have a sink stopper ordered for my 10 year old Blanco sink. The universal stoppers didn’t fit and the owner of the shop ordered an expensive Kohler replacement and told us that his «handyman» Steve, would come out to install it for $ 25 per hour. We agreed that Steve would be able to come the next afternoon since the part was supposed to come in in the morning. Apparently the part was received late and Steve was not available so we were told he would come the next morning which was fine. The next morning I called at 9 am to determine what time the «handyman» would come and I was told he would call me back in «a few seconds». 2 ½ hours later I had not heard from anyone so I called again and was told that he apparently called the incorrect phone number but it was agreed that he would come out in the afternoon. All this time, I thought we were still getting the «handyman». A gentleman, Greg, arrived as scheduled, asked whether we needed anything else done while he was here and since I assumed we were paying $ 25 per hour, I asked him to do a few more tasks. He was very capable and pleasant but was here 2 ½ hours. The original job would have been completed in about ½ hour. He then presented a bill of $ 312.00 for his work. When I told him I expected him to charge $ 25 per hour, he said that would have been the handyman’s rate but that he was home with a sick child and could not come out that day so the job was given to Greg. Why had this not been explained to us before this man showed up at our home?
Needless to say I was shocked and irate. I emailed the owner that day and received no response in the next two days. Then I called and spoke to him and asked why there was a switch to a certified plumber who charged 4 times what we expected to pay, he fabricated the conversation he said he had with my husband and claims he had suggested a «plumber» might be necessary (to remove the seal around the sink drain and reinstall with the basket and stopper). This was untrue as he never said anything other than that the handyman would be coming. Since this was not an urgent repair, we could have waited for the handyman as long as necessary.
I feel that there was a deliberate attempt to extract a much greater payment from us for a job that absolutely did not require a plumber. A job that should have cost no more than $ 125 total, ended up costing us $ 400 including the part. There is no way I would ever recommend this company.

Needed to replace a broken toilet tank cover from a toilet bought in 1988 and it is in a hard to find color — black. Found the right model and color online — expensive and had to be shipped from California so we thought we would try Just Faucets and More. They had the perfect match at a good price. We picked it up and presto — new toilet tank cover! This is our go-​to place for anything related to the bathroom or plumbing!

Excellent customer service and knowledge. The previous reviews I find highly questionable… wording and syntax sounds like foreign plumbers trying to drive up some service.
My story is this: I have a 10-​year old Price-​Pfister bath single handle faucet that had gotten almost too stiff to use. I looked up what should have been the part (the cartridge) on the internet (two candidates) and wrote down the part numbers, along with downloading diagrams of the part and photos of my old part to my phone. I went to Home Depot, couldn’t find it (their website said «in stock at my local Home Depot») so found an employee. He told me the part numbers were not correct and I should get a new faucet. I gave up there, and remembered Just Faucets as being close to a butcher shop I frequent (Thuringer’s, also excellent BTW). I walked in with the part and laid it on the counter. The man asked how old, I said ten years – definitely pre-​2005 (PF changed the design a bit that year). He went in the back and 30 seconds later came out with the part. Explained about making sure I removed the old washer, and sent me on my way. I’d like to add that the whole staff there was very personable. My faucet is now fixed, and I am a happy camper… yeah!

Today was the 2^nd time I went to this place. I needed an O-​ring for a glacier bay faucet cartridge. I started explaining that I need o-​ring for it and before I finished, the guy told me that the cartridge is broken and I need a new one. I asked if he had one and he went in the back to look. While he was looking, I thought about it and figured that if the cartridge was broken it will leak but not the way mine leaked. So when he came back with the part, I explained when it leaks and he agreed that I need a new o-​ring but said that they (sounded like he meant manufacturer by they) don’t make just o-​rings. So then I took it and looked at it and had a question about an extra part on top that I don’t need and could just remove and then I asked how much it cost. Without scanning anything anywhere, the guy said $ 19. And I said, «Oh» handed it back him and left. I’m sorry but the whole faucet is probably $ 35. So then I got motivated and went to Menards, went through the o-​ring cabinet, got 3 that looked like they would fit, went home, and put in the first one and it fit fine and no more leakage. Cost me 66 cents. Then I went online and searched for the whole cartridge to check if price was fair on the whole thing. $ 8.89 at home depot and the local store had 2 in stock. But the thing that bugs me is how he was not willing to match the o-​ring for me and wanted to sell me the part at double the HD price. Really? Years of experience and knowledge and they don’t have o-​rings and don’t know how to match them? My first visit, years ago, was uneventful. They did not have the part again but at least they made a better effort to really help me. Maybe because they had nothing they could sell to me at more than double what it should cost.
On matching O-​rings: The new one will look slightly smaller than the old one. This is because they stretch with use. Depending on how big the o-​ring is it will be more or less noticeable. On my bathroom faucet one, it was almost the same size (so very, very little smaller). A bigger (2 inch o-​ring) will almost look the wrong size if you get a new one by part number.

If you have a faucet that needs a part. Need help identifying an older faucet of buying a new kitchen or bath faucet this is only place to go. Years of experience and knowledge!