Exquisite Limousine Chicago

Rented the party bus for friend’s bachelor party and it was outstanding! Bus was stocked with all sorts of goodies, clean and spacious! Our driver Antwone was 40 minutes early, well done! He was helpful and an awesome despite our last minute changes! We will definitely rent again solely based on how cool Antwone treated us. Hoorah!
Sincerely your friends the crazy po po

We used Exquisite for our wedding yesterday, and I have nothing but positive feedback! I can’t remember our drivers name but he was so nice, and he arrived about 30 mins ahead of time. They provided us with beer, pop, water and champagne! It made our travel to the reception an absolute blast!

We used this limo service for a great weekend out and had a blast. They were very competitive on cost and worked with us on a schedule. The limo took us all around the city to different bars. The driver always showed up within a few minutes of reaching out to him and was very polite. The bus was probably the nicest part — it had a great sound system, lots of lights, stripper poles — a traveling night club. Also had tons of cooler space. Overall the service was great and everyone had a great time. Will definitely use them again.

It’ll be very challenging to put into word the level of service and amazing experience that me and all my best buddies had this past weekend for my bachelor party. The night was overall great but what was really key was the party bus we had that took us literally around the entire city. The phrase «you had to be there to know» really is quite accurate. The drivers we had were very cool, drove extremely safe and surprisingly smooth. I used to take the Google bus to work and that ride felt like I was in a gokart. It was such a smooth ride that half of my crazy animal friends were passing out midway and towards the end of the night — true story.

Booked for a friend’s bachelor party. Driver was professional and knew how to navigate the city pretty well. Clean bus with new amenities and plenty of space for a lot of people. Would book this company in the future. Thanks.

I wish that there were negative stars. This is the worst company I have ever dealt with. I called them because my friend used them for her wedding and we had a great experience. However, when I called I was able to book my date and vehicle, my credit card was charged $ 100 and that was that. It’s been two weeks and I have yet to receive an email confirmation. I’ve left two voicemails with no returned calls. Called the office about 10 times with no answer, and even drove over to their office during the 9am-​9pm business hours at 5pm only to find a locked building. WORST CUSTOMER SERVICE EVER. Brides beware. You do not want this kind of unreliability for your special day. I’m ditching them.

This past Saturday we had THE WORST experience with this company. We rented a 27 person party bus with a driver named Bob. He was very unprofessional, treated us like we were kids even though we were 23+, asked for more money for a tip, and yelled at us. He did not deserve the amount we gave him for a tip and even asked one person to gather $ 5 from each person for additional tip money, which he had absolutely no right to do. He caused arguments and ruined my friends birthday, resulting in us having a terrible time. Make sure when and IF you ever decide to book with this company that you request Bob not to be your driver.

AMAZING SERVICE!!! I just got married this past Saturday 3÷29÷14, and I couldn’t have booked a better limo service! The bus was super clean, decorated to my bridal colors, stocks with beer & champagne. Our driver was very friendly and made sure everyone got on board safely. Very prompt on arrival & professional. I highly recommend you will be very satisfied!

*************************CAREFUL WITH THIS LIMO COMPANY************************
My cousin got a party bus from Exquisite Limousine this past Saturday night and I don’t understand what happened between the driver and the owner. I was standing next to the driver when he was on the phone talking to Cynthia and she had said to the driver to «Leave us at the club and forget about picking us up after». I couldn’t believe what I was hearing!!! Also wanted us to take all of our belongings with us into the club. when we arrived to the club I could hear Leo telling them «I’m not going to do that to them». And I thank Leo a lot because how in the world were we going to walk into the club with $ 500.00-$ 600.00 worth of liquor. Are you serious Mr. Chris? Bad bad bad service from your part! According to my cousin when she called to book the bus, she was told that all guests can leave their belongings in the bus because the same driver was going to be picking us up later. Chris also told the driver Leo to dump our belonging in the garbage. WTH? I see how you run your business and believe me I will never call you guys for a limo or bus. How rude is that? YOUR CUSTOMER SERVICE SUCKS!
My second issue was that I was in charge of paying Leo the driver the remainder of the balance which was $ 600.00. To my surprise Leo said his ticket/​receipt said we owed $ 700.00. I wasn’t going to make a big deal about it at that time so I paid. BS!
My third issue was that I was one of the persons that was outside waiting for the buss to arrive. I called the office and of course NO ANSWER! The buss was scheduled to pick us up at 3:30am and showed up after 4:00am Thank GOD! Now keep in mind at that time it was snowing and very very cold outside.
Thanks again to Leo for not treating us like garbage. Them few hours you drove us to the club was awesome and we had a blast! Thanks again Leo!
SCREW THIS LIMO COMPANY!!! VERY BAD CUSTOMER SERVICE!

CAUTION!!! This limousine company will forge your signature and make unauthorized transactions on your credit card and will not pick up on your designated times. Also they will withhold your belonings after you have to take a cab to meet them somewhere to get your stuff and police had to get involved, the limo driver was almost arrested unless he gave us our stuff. our service was not entirely provided. We got a ride to our venue but we were refused to be pick up at designated time.

Really mixed reviews on my end. I hired them for my wedding because it was an excellent deal and their vehicles are beautiful, absolutely top notch. The guy I booked with was very nice and accommodating over the phone. They only requested $ 100 deposit and said to pay the remainder the day of – I specifically asked what type of payment I was to provide and he said either credit card or cash. He said we paid for a minimum of 3 hours — I said more than likely 2 ½ hours between photos and the reception. We were taking a little longer with photos but not by much — The driver was rushing me the entire time — he took us to the wrong location and kept reminding me how he had another appointment he had to be at 8 — it was 5p when he was telling me this — my venue was literally off the highway no more than 30 minutes from downtown where he needed to be. He also kept pestering me the bride — not sure why he didn’t go to my husband. We asked him to take us to the financial district on LaSalle — he took us to the merchandise mart and tried backing out of taking us to where we wanted to go – Long headache short we took photos and arrived at the venue exactly within 3 hours and reminded me how he had to cancel his next appointment — I’m just frustrated he made me feel guilty on my wedding day for using the 3 hours I paid for — especially on my wedding day. We get out of the limo he tells me cash only — that’s great the guy on the phone said i could use my debit card — luckily there was an ATM at the venue. I was just aggravated and could not believe the nerve of this guy to act like that on someone’s wedding day. I ended crying when I got into the venue I was so stressed out. If it weren’t for the driver and the miscommunication of information I would say their limos and pricing deserve 5 star hands down. But given the circumstance — they should just get another driver — my guests still enjoyed the limo and the music — on note you must bring your own music! Luckily someone has an ipod on them. It was also nice that beer and champagne were included but bring extra, because it’s not a ton but a good amount for a toast.

From start to finish we couldn’t have asked for anything better. The driver for our wedding on Saturday went above and beyond what we wanted! The bus and service really lived up to its namesake, Exquisite!!! They provided such a professional and accomodating driver, as well as a beautiful party bus. Everyone was impressed with the look, inside and out, and the driver had no problem stopping where ever we wanted for pictures. Even when IDOT told them they couldn’t park on the ramp, he circled the area until we were ready!
AMAZING service!!! We will definitely be using them again.

This review is about their customer service (I booked them for my wedding which is 3 months away).
Ibro is very friendly and professional. Every question I had, he had a straight forward answer. He didn’t give me any vague answers about his company or limos. He is quick to email documents, and is always available when I call. He tells me himself that he wants to make sure the day is perfect.
I have already referred a couple of my friends who are getting married to him. He also has the best prices for his vehicles; even the H2 Dual Axle Stretch Hummer. Can’t wait.

I was in a wedding last weekend that used a party Bus from Exquisite. The bus was huge and very very nice inside. Our driver was a super nice guy that had no problem with taking us to all kinds of places around the city for photoshoots.
Definitely a good place to rent party buses from, they dont have trolleys though.