Professional Groom Room

The start doesn’t reflect anything. As I don’t know what the place is like anymore, I just needed to update my review. I no longer take my dog here as I found another place.

Good place but as there getting more clients there forgetting there old clients that made them who they are today ?
Don’t change your demeanor just because you’re a bigshot now!

They shaved off my Cats nipples, and left him listless. They made no mention of my Cats condition on when I left.
This is a quick set up shop.
Don’t go there!

Took 2 of our dogs there today… One of the dogs can be very difficult (nips)… The guys at Professional Groom Room did an amazing job… Highly recommend!

BE CAREFUL!
My family takes their dogs here to get groomed and it looks like they do a good job so I took my small dog there to get her nails clipped. They put a muzzle on her because I was scared she would bite them. Everything was fine, although they left her nails a little long I didn’t think much of it and we left. Later that day she started scratching her nose and face constantly. The following days got worse and her snout was red, swollen and her hair looked like it was falling off from fer nose area only. Also, her nose skin was peeling, her eyes we red, and she would not stop scratching her face. I bathe her with oatmeal and did everything I could at home but eventually took her to the vet. The vet said she picked up something on her face and had was beginning to spread to her belly from her licking herself. I told her we hadn’t gone anywhere and we have other dogs at home and she was the only one this way. Basically we narrowed it down to the muzzle. the infected area was only on her snout and eyes. We literally did not take the dogs anywhere after our visit here. So thanks guys! you cost me about $ 200 and a very sick pup.

2 up. My cat Lil-​G has been there twice now and they do a good job. They take a little long but worth the wait. I guess there so good that they have so many customer and always so busy. Glad i found a new grooming place for my kitty who I’ve had for 11 years and love so dearly.

Great prices and excellent service ! Took my two dogs here for the first time and staff was friendly. My dogs came out looking so clean and nice :)

I have been to this location twice now, my dogs haircut was just ok both times, I’m not sure if it’s a growth pattern or not because the dog is a rescue I haven’t had her long enough to determine that! Staff is always friendly enough never really happy! I’m pretty sure only the guys cutting the dogs hair are happy to be there! The guy at the register seems to just be over it! I have to say the first time the dogs services for a wash, and trim were $ 60.00 this time it was 80.00 and it is about 90 degrees in there and my dog was so thirsty when I picked her up! I love supporting local businesses but that seems a bit high, and my dog didn’t get good treatment!

Love this place! Very nice and professional. My maltipoo Goochi loves them too! Highly recommend

While waiting for my dog to get bathed and nails trimmed I heard it scream a blood curdling scream, the groomer said she was afraid of the dryer, I demanded my wet dog back and left. It took 3hrs to calm my dog back down. I don’t know what happened but all I know is my dog will never get groomed there again. Definetly don’t reccomend.

I’ve been coming here for a few years and have never been disappointed. My fur babies always come home happy. Keep up the good work

This is the worst place ever… They really need to renovate the place fumigate as well both my dogs got infested with ticks… Severely infested… It was so bad the backyard was filled with them… The walls were covered and the ground was crawling… So unless you do mind the ticks be my guest but other than that stay away…

Very welcoming location, with friendly staff.
This is my third time bringing my lovely doggy here and still I have no reason why I shouldn’t continue to bring her. Its a small place but they get the job done, What more can I ask for.

I love this place since the first day I brought my Maltese which was about 3 yrs ago… they do an awesome job and at affordable prices. trust worthy and friendly staff. Love this place!

POOR SERVICE!!! They don’t tell you they raised the prices until you leave your dog off for the apt. You have no choice but to do so. It takes five hours to get my dog. They promise a good hair cut and instead butcher the dogs hair. Never ever again…

Mika’s first haircut… staff is very accommodating & friendly — did I mention that the price is reasonable. Groom Room was filled to capacity which means this business is thriving with repeat customers!

Because of all the nice reviews I can’t wait to see Blu our cat. I know he wasn’t excited to go to the groomers I know he would love it after. Thanks groomers blues nails were killing me already.

Great place !
I took in a King Charles and brought home a poodle but my dog looks Kool so that’s all I care about.
I’m happy with the experience of was worth the drive from Glendale and they are very accommodating.
Thanks for staying overtime for us.

We’ve taken our Mini Schnauzer here 4 – 5 times. They always do a good job. He comes back looking so clean. The parts of him that are white are so white! I’ve tried other groomers and have returned here because other groomers have nicked him or are overpriced. I recommend this place because they do a good job at a decent price.

Took my dog back here a couple of days ago since they did such a nice job the last time. I picked her up and everything looked good. They didn’t mention any concerns to me. I liked the cut they gave her (except her tail, I didn’t like how they left it long because my dog is prone to getting poop stuck on her tail. Plus it just looked ugly, but I didn’t say anything to them.) Later that night, I noticed my dog scooting a lot. She shouldn’t have been because they should have expressed her anal glands; which is supposed to be included in the basic package. At this point, we were pretty peeved because, if that was the case, we paid for a service that they advertised was included and assumed they didn’t do it.
Fast forward to the next day, while walking my dog, I noticed her vagina looked really pink/​red and she was still scooting. I picked her up and the area looked semi-​infected and there was dried blood/​scabs on and around her vagina, including around her anus. We took her to the vet and the vet told us the area is irritated and has a slight infection because the groomers got a little too close and gave her razor burns. That explains the scooting. Luckily it’s not too serious and with some ointment it should clear up in a few days.
I don’t know if they were having an off-​day or if it was just plain carelessness and disregard, but I do know we won’t be taking her back there again!