Dean Safe Company

I bought my Cannon gun safe many years ago and was happy with the service. It has moved with me several times and I wanted to write this review to thank them for the timely, professional moving service. A great company to work with.

Went to their parking lot sale, no way was I going to buy a safe from a parking lot sale. Well that became a lie once I met Bo. He was more than helpful and patient with me. As much as I didn’t want to buy then, his knowledge and attention made me realize this was a company I wanted to deal with. I bought a new safe and had it delivered. Every bit of the process was pleasant. The delivery guys did a great job and I really like the phone calls updating me on delivery time. I will definitely be buying another safe from them, the old «I should have bought a bigger safe» will soon be taking effect I’m sure.

This company is great. Very helpful — they’ve done a great job going over the various options I have in detail. They guys who delivered the safe are polite and friendly. Will definitely be ordering from DeanSafe again.

Great experience in every way. Pre-​sale, Bo and Jeanne were incredibly helpful in pointing out my options at almost every price point without undue pressure. Upon purchase of my American Security gun safe (at the best price I found anywhere), delivery dudes Nacho and Jose were consummate pros. They were able to get a 400-​pound safe up a staircase with two changes of direction thanks to their hard work and ingenuity. With this family-​run operation nearby, there’s no reason to go anywhere else.

We bought our safe from them several years ago and now needed it moved to our new house. These guys were fabulous and I highly recommend them for purchase or for moving your safe!

Although they did seem to have the safe we wanted to order, which was about $ 2500, at an appropriate price, the woman who spoke to us on the phone was so rude, outrageously rude, that we will order from another company. I admit that I am not from California so maybe being from Michigan made me expect a certain level of courtesy that this woman was unable to offer, but I have never been told that «I would be stupid to buy it like that» and «I have no idea why you want to waste your money» on an item that I was trying to purchase from a company! I want a safe for the safety of my 6 year old child, not to protect my guns from fires! But instead I was told that I am stupid for wanting a fingerprint lock when the safe was rated for protection from fire, who cares about the guns! I can buy more guns, I cannot buy another son.

Just purchased a Fort Knox gun box (PB1 style). Dean Safe Company provided excellent service & prompt delivery. So far I am impressed with this box. Heavy construction, easy to lock/​unlock, comes with ample padding and holds two full size and one subcompact handguns — see photos.

I was looking for a special safe and found this place online. I emailed them and Jacque replied almost immediately. I went in and met with Jeanie who was fabulous. I purchased a safe and they referred Wayne Proffitt to install it. Wayne was phenomenal. He was a total class act, knew what he was doing and was very tidy. I highly recommend Dean Safe Company!

I called a few other Lock & Smith places around the valley to ask for prices before I decided to come here. And I’m really glad I found this one. I got a transponder car key for $ 75.00 it’s a really good deal considering the other places I called.
There’s limited parking. They have a waiting area and it’s super fresh in there. Their employees are very young and friendly. Waiting time was reasonable. Maybe about 15−20min.

Went to Dean’s and purchased 2 Medeco Maxum Deadbolts. Price was competitive and service was absolutely excellent. Ian is an expert and Gerardo was extremely helpful via email when I had additional questions regarding the installation process.
Trust these guys for anything lock/​safe related. I will definitely be returning.

I can’t say enough about the staff here. Its family owned and you can feel it in their DNA. I was helped immediately and quickly with helpful professional advice. They directed me to the products I needed and they provided me with everything I needed, including some unexpected gifts with my purchase.
Their installation service is really good. The two guys that came over knew what they were doing. They took care of my furniture and walls, and they were done very quickly.

Purchased a safe and it wouldn’t open when we got it home. Clearly a manufacturer default. A few days later, we took the safe back and decided to upgrade and purchase one from a different manufacturer… no questions asked, they happily exchanged it. We worked with Jackie and Ronnie… they definitely set the bar for phenomenal customer service. Dean safe makes you feel welcome, comfortable, and they seem to genuinely care about the customer. I HIGHLY recommend this place if your looking for a good quality safe at an affordable price.

I recently purchased an American Security gun safe from Dean’s.
The experience was great, from my initial contact through delivery and installation.
Besides the lowest price I found anywhere, they also included many free accessories.
For a reasonable fee, they’ll deliver most anywhere in Southern California and secure to your floor/foundation.Shortly after delivery, I encountered a small problem with the locking mechanism. However, they sent a repair tech out pronto and he replaced the defective factory part. I was extremely impressed with their customer support and follow up at every stage. I received no less than 6 phone call updates and emails… thanks Mary, Richard & Team!

It doesn’t make any sense to not protect your valuables. Whether it’s jewelry, documents or firearms, you should invest in protecting those items. I work for The Target Range in Van Nuys and I often send our customers over to Dean’s. They’ve always treated our customers very well and I will continue to recommend them even more so since I just purchased a safe for myself from Jacque this morning.

I had an old safe that was outdated and wanted to buy a new one. I walked in to Dean safe co showroom. I was overwhelmed with the selection,
I had no knowledge of what size or brand to get, I spoke with Bo and gave him an idea of what I wanted and my buget aswell.
He was very helpful.
Although I did not purchase anything that day, shortly after leaving, I recieved an email from Bo with 3 different kinds of safes all within my budget.
I showed it to my husband, made a choice and went back 2 weeks later and purchased a new fire safe. While I was there I took advantage and got copies of my house keys made. This is definitely the first place you should check out
If you are looking to buy a
Gun safe, jewelry safe, office safe, or any other kind of vault.
Thanks guys!

Best selection of quality Commercial Safes and Residential Security Containers. Bo was attentive and knowledgeable. Delivery and installation crew is top notch — main guy has been delivering for Dean Safe over a decade. Delivered 500+ lbs up a flight of 20 stairs and carefully into my home. No scratches on my high polished porcelain tiles, one of the guys even swept around the area to make sure any dirt that was tracked in was cleaned up.

I really wasn’t interested in the safe buying process with my parents but I am aware that the customer service was excellent. I had expected it to be a department store of safes so I was somewhat surprised by the location and size of the company but they do have a nice amount of safes to look at and decide which would fit your needs and budget. It’s not completely over whelming (like it was when we were looking online.) We were just really satisfied with everyone who helped us and were happy to do business with them.

Make sure to see Jackie, she definitely took her time and helped me pick the right safe.

The staff here was very helpful with picking out the right safe. Both Jackie and Bo answered all the questions I had patiently and honestly, giving me both the pros and cons of each unit.
Unfortunately, the unit I ultimately wanted was out of stock, so Jackie took my number down and put me on the wait list. True to their word, they called me a few weeks later to tell me the unit was in. I went that afternoon and purchased it that day.
They held it in their warehouse for the remainder of the week while I found someone to help me pick it up and transport it back home. Bo helped load the car.
No discounts (I asked), but their prices were very competitive considering all the sales of guns and safes with the recent anti-​gun legislation scare.
I’ve only purchased from them once, but as far as my experience with them is concerned, they are a solid, reliable company.

I was looking for a safe recently and found Dean’s Safe on line. From my first call, I knew even though I live 50 miles away that I was going to purchase here, they were that helpful.
Beau was happy to go over the features of the available models. He spent a lot of time with me on the phone even making sure that the safe I liked would be able to be installed in the space I have available. I felt really confident in my decision.
This is not a lock smith with a couple of safes. This is a huge safe store. Besides the really great knowledge and customer service, I compared prices and they were about 18% in price below the competition.
All I had to do was go up, look at the safe and pick it up. It was just as described. The brought it to the car for me as it was well over 100 lbvs.
After my safe was installed, Beau walked me through setting my code over the phone.
I just couldn’t have had a better, smoother transaction. Knowledge, Service, Price… it was all there.