Adriana’s Insurance

Nothing but fraudulent brokers here. Getting people to open policy’s by insisting you lie about certain things, to get you a low price on your policy. Then when you get in an accident your insurance cancells due to false information on your application. Make sure to spread the word and prevent the hardship I went through !

Worst place ever!!! Do not come here! They said the cheapest price they could give me was $ 5something, with a $ 6something down payment. We had went about 2 days before and they told us $ 300. How do you go from $ 300 to $ 500. These people are rats and all they want is your money, we looked around, State Farm got us a better deal, better coverage, no down payment for $ 300. DO NOT WAIST YOUR TIME OR MONEY HERE!!! These people are heartless and just want their commission, look around at other places and trust you will save money.

0 stars!!! There are people chillin in the back. I called ahead of time to let them know I was coming and when I get here only 2 agents working as slow as they possibly can and the people are in the.

0 STARS. These people are absolutely useless. Not only did I cancel my policy with them 3 months ago, they insisted that I was still with them and tried making me pay for it. When I told them I would not, they made me call a different office and after being on hold for 20 minutes, I spoke to someone who hung up on me as soon as I said I was cancelling my policy. I called a different number and got somebody who finally helped me and I went back inside and I finally got to cancel it. 3 days later I check my bank account and they still charged me. I called 4 times and every time they said they would call me back and never did. GO ANYWHERE BUT HERE.

Esta compania son unas RATAS de dos patas, siempre queriendo robar al pobre, para todo t exigen cargos altísimos, aunque seas cliente de ellos siempre te quieren robar, hoy trade de añadir a Ina persona a mi póliza y querían 100 dólares por ese trámite, no los recomiendo, mejor vallan a otra parte…

I love Adriana’s insurance! They always help me find the cheapest insurance with full coverage. I love how attentive they are and the agents always make you feel welcome. As a fairly new driver I naturally have a lot of questions and concerns and they are more then happy to answer then with a smile on their face. Their office is located on the Vallarta shopping center near Osborne and nordhoff.

Este lugar son unos ladrones al pueblo hispano principalmente. Usando y propagando en espanol, pork hay un gran numero de personas hispanas que ignoran realmente que hay otra companias de seguros de carro que no cobran por anadir o remover un vehiculo. hay unas companias de brokers que si cobran de 20 a 30 cual mi opinion esta mas o menos, por que hay otros lugares k dan esos servicios de gratis. Estos LADRONES de Adrianas Insurance me querian covrar 125.00 por anadir un carro viejo con liability a mi poliza que compre con ellos, entonces les dije so unos ladrones y me lo bajaron a 60.00 cual yodavia fue injusto. y eso no era incluyendo mi pago mensual. Ahora se porque tienen dinero para tanta propaganda, y si es pork se aprovechan de sus clientes para empezar con lis hispanos. nunca vayan ahi, corran de estos ladrones. Aparte cuando compras polizas piden un alto downpayment.

I had an awesome experience getting my insurance here! They helped me out and explained in detail my coverages! Thank you so much for helping me :) Excellent customer service!!!

What is up with the 1stars and stories about being ripped off? I honestly don’t get it. Yes their fees change depending on your area, it’s a downside but not a huge deal. Many companies do this. I’m a new driver and under 25 so my insurance was a bit high 104 for basic coverage. I was usually late on payments so I was always paying a late fee until one of the reps said I could bring a voided check in order to fill out the application for automatic payments. Process took one week which was nice. I recently moved to another city so my insurance went up by $ 87 so one if the reps (Linda I believe) offered me another plan that would cost me much less then what I’m paying now and still have the exact same coverage I have now. I don’t know about the manager, I’ve never met him but the reps I’ve had have been nothing but helpful to me and are always ready to answer all of my questions when I need them. I really recommend this place to new drivers. They will save you money.

i hate adrianas insurance. they never answer, even during business hrs. they are so unprofessional. i am defenitely saving but i now understand that when i was paying more w another insurance, i was actually getting better service, at minimum those other guys at least went to high school. if u go w adrianas, you will get cheap everything, cheap and poor service.

This Arleta branch is a scam rip off artist. My 64 year old mom went in to get full coverage on her new car that she worked so for and they STEAL from her 274.00 dollars for starting a new policy. She already had a policy with liability and should of just added the new car, removed the old car and add full coverage for the new one. But instead they started a new policy to collect broker fees! Now is that not stealing someone’s hard earned money or what. I spoke to a friend of mine who sells insurance and she said my moms was ripped off. Then I spoke with the manager Andres and he had nothing to say, not willing make any changes or return the money for A DAY supposed coverage. That guy Andres has ZERO customer services skills and should not be in sales if he can not conduct business with dignity and honor. But I guess that’s what happens when you work off commission. So Adriana’s I guess is the car dealer of car insurance. I will be reporting this to the corporate office and take it above that if I have too. Wish I could give this review minus stars and two thumbs down.

Go ANYWHERE else, but here!!! I went to get a quote from a rep. during my lunch break and specifically asked how long would it take, the lady in the front said no more than 15 mins. I was there for most of my lunch break while she was giving me what I thought was a good quote, but when I mentioned to her that I needed to leave, she stated «why did you make me do all this paperwork then?» I left, and found a better rate somewhere else and the manger Andres calls me later that night telling me that he has a friend at the insurance comp. I went to and that they are going to charge me more money than what they offered. When i called him back the next day to ask for further information he changed his answer and told me that he was just warning me? I guess this is the awful customer service that they rely on!