Superfresh

I was using the electric scooter and it was hemmed in by store carts. A nearby employee seemed to notice my predicament but instead of saying anything he continued his transaction with a customer.
So I helped myself by using the scooter to gently move carts out of my way. One cart strayed into the main aisle but not near anyone (I am quite experienced at doing this.)
At this point the employee shouted at me: «you’re ignorant!»
I just continued shopping but on my way to check out I asked another employee to get the manager. The first employee heard and said to me: «you don’t need to be here. Just keep moving!»
When the manager came over I related the above to him. The employee then claimed he had originally told me to wait a minute and that he would help me. I said not true, or I would’ve waited.
I demanded to know if the store allowed its employees to call its customers ignorant.
The manager apologized.
This happened several months ago and I have not shopped there since.

Totally unsure why this store is only 3 stars.
— Well stocked
— Clean, wide aisles without those displays
That make it hard to get down an aisle.
— Good parking out back.
— Pleasant checkers
— Their bags don’t DON’T break.
— Nice Organic selection, reasonably priced.
— Love it here.

I’m really not sure why the rating for this store is so low. I walk over half a mile, in each direction, to get to this grocery store and I do not resent it in the slightest.
The selection is pretty good for such a small store. I can purchase all of the Hispanic products that I like to use in my cooking that are more difficult to find in other grocery stores. They have very fresh produce, including a high number of organic items. The store is highly organized and well-​stocked and the prices are very cheap for the Main Line.
The employees have always been helpful and upbeat. Most of them never have to «check» about certain items – they know exactly which aisle to direct you to. Most are friendly in check-​out as well.
I may use other grocery stores to supplement my shopping here (dinner party, gluten-​free, and vegetarian items) but Super Fresh is what gets me through the week! I love this grocery store.

I have been going to Super Fresh for years and now the Customer Service is horrible, I went to the Deli in late June 2014 and had to find a Manager to see if anyone was working in the Deli no one was available. Even before that incident I have been to the Deli Counter and have been totally ignored because the workers were having their own conversation. The latest incident occurred again in late June 2014 where I was ignored again for service and I got a Manager to help me get service and when we approached the counter the workers started hollering at the Manager and told him I was a liar they were going to give me service they just happened to be talking at the time. I then asked the Manager is this policy to have your customers called LIARS and he stated just a minute I have to find out what’s going on here, well in my working years as a Customer Service Rep for several major Company’s this sort of behavior would never have been tolerated and boy what a poor Manager to stand there and have his employee’s holler at him. I just said never mind I will go over to Giant and get service and the woman who works in the Deli with long dark brown hair, shorty in stature and loud tone of voice told me go to Giant who cares. So happened I took her advice and guess what she was right the service is great and I’m a much happier person knowing I will never have to return to such a poorly run store and oh by the way I have purchased spoiled meat and spoiled fruit pies from their bakery but I kept on being a faithful customer until the Loud Unruly Deli woman told me to go to Giant who cares!

This is a good grocery store with good sales, especially on ice cream. The only complaints I have are; the staff should be a little bit friendlier and they should have more soda sales. I drive out of my way sometimes to come to this store because it is the only grocery store I want to go to.

I stopped by here around 10:30am to see if I could pick up a Rotisserie chicken. None were laid out yet which was understandable since it was kind of early; however, I saw someone behind the deli counter, getting them ready to put out so I asked if I could get one. I wasn’t sure if she was annoyed or not but I figured it wouldn’t hurt to ask. She went ahead and place a price sticker on one, and I gratefully took it. When I took a look at it, she gave me one that looked like it was chewed up, part of skin torn off, with barely any meat on it. I was very displeased. Out of the 8 – 10 chickens that was sitting in front of me, she had to give me that one? She ended up doing me a favor. I just left the chicken and went to Giant across the street, where I found a plump, meaty rotisserie chicken for the same price.

I encountered some very nice employees here! Not sure why the reviews are so bad. The produce was really fresh and that’s really a great determining factor of the rest of the store.
The store is on the smaller side but there’s no lack of food and just about everything you need!

I’ve been going to Super Fresh on Lancaster Ave. as long as I’ve lived in Pennsylvania, for almost 4 years. It is my standby for «classic» grocery stores, chosen over the Giant or Acme, both in the area (but in addition to Trader Joe’s and Whole Foods). Super Fresh is clean and well-​organized and offers a great selection of produce, deli meats and cheeses and bakery items. It helps to get a discount card — they often have sales that you can only get with the card! I’m going to have to check out the other stores in the area soon, since I’m not sure if I love and keep going back here so much because it truly is the best or just out of habit! We shall see. But until then, thanks for everything, Super Fresh!

If you can, avoid this place. The apples weren’t all that great, the lettuce wasn’t all that great (and in a fridge container that had peeling paint in it… ew!), the aisles were small, and the floors were poorly swept because there was tons of dust/​sediments everywhere. If the prices were amazing, maybe that’d offset the negatives but they don’t. If you can, go to Giant.

I don’t think I have ever agreed so completely with the little Unilocal caption for two stars («Meh. I’ve experienced better.»), but Super Fresh is not as impressive as I had hoped it would be. In terms of layout, I felt the store was shallow and very wide, so it seemed like I had to walk miles for what I was looking for. In addition, the aisles are very narrow, which caused some cart jams along the way. The entire place just seemed down and out– it may have been the lighting, which seemed low.
The pros: well-​stocked shelves– I never felt like they were out of something. Another pro was the helpful and friendly staff– our checkout lady was really kind. There are also some decent sales prices, but you really have to look for them. Finally, there is a great music selection for shopping, which does put more pep in my step, haha.
The cons: the produce was lackluster (very sad-​looking lettuce) and both that and the fruit selection were very small. The layout was very cramped, as I mentioned before. Product selection in general seemed very limited, especially in the milk section, where I saw two brands of milk and only one brand had quart-​sized containers.

Very dark inside the store, I thought the prices where good as long as you stick to the sales.

over priced, low quality, staff seem inept. alot of registers, not enough people behind them. Always a line, and the help desk is pretty much moot.

I“ve been going to Super Fresh in Wynnewood for years and always liked it. Has a good selection but as of last Saturday (1÷14÷12) I have to say I’m not as thrilled with as I used to be hence the 3 star rating. P.L., no disrespect to you but I have to disagree about the «decent prices». I was in there last Saturday just to picked up a few things and I noticed that they really jacked up the prices in the last few months. I was in the pasta aisle and noticed that a box of Kraft Mac & Cheese was a $ 1.95 per box! Thats really pricey for just that. A few months ago it was only $ 1.29. Thats a steep increase. I also noticed that the sale on Pepsi 12 packs is 3 for $ 13 which to me is not much of a deal. It was 4 for $ 11 a few months ago. Also the Banquet Frozen Meals, the small ones are $ 2.15 each. At Acme they’re 10 for $ 10 and at Wegman’s they’re 99 cents each. Other than that its a nice store the produce & meats are good but now I’ll only go there when I need just a few things. If I have to do a big shopping trip, I’ll go to Wegman’s In Cherry Hill, NJ because with gas and a toll, its still cheaper for big trips. If Wegman’s ever comes to the Ardmore/​Wynnewood area, Super Fresh, Genaurdi’s and Acme in Narberth will be DONE!

I don’t understand the low ratings. The service is miles better than at Wynnewood Genuardi’s though definitely below Wynnewood Whole Foods. It’s a supermarket, they have lots of food and decent prices.

Alex says it all. They remodeled recently and it’s like they turned the lights down so you can’t see what you’re buying (probably a good thing here). I will say that their customer service isn’t QUITE as bad as Genuardi’s.
Ever notice though the downcast eyes and lack of true customer service in … oh, say Genuardis, Super Fresh and Acme? Ever contrast it with the type of customer service you get at Trader Joe’s where staff make eye contact, always have a friendly greeting and are ever-​so helpful? Gee, could it have ANYTHING to do with the fact that Trader Joe’s actually pays a relatively decent wage for retail? That they give their employees — GASP! — healthcare benefits?
You know what I wonder? I wonder why all the crappy places like Walmart and McDonald’s — where they treat their employees like a commodity and basically like dirt — get all these tax breaks? I wonder why a company that does RIGHT — by the environment, by their employees — don’t get the same kind of tax write-​offs.

This grocery store is so bad, it makes Genuardi’s look good. The produce is bad, the meat is bad, and the selection leaves much to be desired. The aisles are cramped too.
I went to this location the other day after work. At around 6:00pm on a weekday they had 1 person checking people out. Inexcusable.