Planet Fitness – Ardmore

It is cheap and a good place to go if you want to really work out.
My only issue is that some of the music/​tv input devices often do not work properly
The place could be cleaner at times: for example, I saw the same candy in the stairs that was there yesterday.
We use to be able to get two coins for the massage chairs per visit but now we can only get one even though nobody is using them most of the time and the sign states unlimited massage chair use, hence the three stars.

I’ve been a member for about 5 months, and can’t say enough good things about this gym.
My gym in Bala Cynwyd, closed 2 years ago and I never thought I’d find another gym that I would feel comfortable in. Well, Planet Fitness is it.
Everyone who works there is super friendly and always ready and capable to help, or answer questions.
The whole place is as clean as can be. The machines are always in good working order.
I don’t know the staff by name, except for Kim, and she is so nice to everyone. But, actually, they all are very nice.
It’s always a pleasure, to go to Planet Fitness.
I keep telling other people to give it a try, it’s the best.
Judy Veeck
Bala Cynwyd

The men’s locker room smells horrible. Not sure if it’s the way the bathroom stalls is set up right in front of the entrance.
The way the mirror are lined up, you want see your perfect reflection if you stand right between where two mirrors are placed together.
Some pads on the equipment are worn off.
Good: i really like how some of machines are better than other PF. It’s a big up. Staff is nice.
A few pads has been changed to new ones. & Mens Locker room doesn’t smell anymore. Nice.

The gym would be decent if not for their terrible and error prone cancellation policy. I have sent two letters over the course of a year as stated on the website to cancel and they have not cancelled. Today when I called, they denied getting the letters, claimed that the letters are *required* to be certified, and that I would have to send a third letter. This is not true according to their website. The exact verbiage on the website is «preferably» certified. «Preferably» is not at all «required» and if the policy required certified mail then the website is misleading. When I challenged the assertion of certified mail being a requirement on the phone the employee just kept interrupting me and repeating themselves with, «Sir, you have to send certified mail.» After several interruptions I said, «Don’t ‘sir’ me!» and they hung up on me.
So the unofficial policy seems to be deny receiving letters, deceive the customer with «requirements» that don’t match up from one source to the next, stonewall complaints with interruptions, and then when all else fails, hang up on them.
Despite 4 phone conversations and two letters they are still billing me. I would go there in person, but I moved to California and cannot speak to them in person.

A pretty good, no frills gym that’s inexpensive, massive enough to handle the Ardmore/​Haverford crowd, and goes out of it’s way to attract non-​gym people.
I really hate going to the gym. It’s always crowded during the times I have to go after work, you have to wait for machines, and there’s always that one person who’s just a little to into working out. But after changing jobs and getting a gym allowance from my employer, I pulled the trigger on Planet Fitness. I have to admit I was pleasantly surprised by how anti-​gym Planet Fitness is, in that it actively discourages «lunks» from coming inside. It’s an introvert’s gym, and I appreciate that immensely as I prefer to suffer in solitude. The gym is located on the second floor of the mall and is massive — I never had a problem getting a machine, even during peak hours. And the $ 10 a month price tag ($ 30 annual fee, and there’s a start-​up fee that will probably drop as they run promotions pretty regularly) is perfect for me.
In sum, it’s a basic gym for people who hate the gym, with limited select classes, lots of machines, and inexpensive. You can’t ask for anything better.

This is a huge Planet Fitness and very clean! They have awesome machines and it’s always a friendly atmosphere. The staff is cool and you can request a trainer if needed to provide a workout routine to help accomplish your goals. If you wanna great workout you’ll always get one here!

I’ve been a member for 4 years now and really like it. But just wanted to commend the staff on the handling of a certain issue that came up with my account. I’ve always been on automatic debit to my bank account, but when my debit card expired and the number changed, my PF account was improperly updated. No problem there, except that I didn’t realize that my account was no longer being tapped monthly, and 8 months later I received a bill for $ 160. I called and first spoke to an employee at the desk. He was helpful, and he reduced the amount that I owed to $ 140 since it was their error and not mine that caused me to receive the unexpected bill. He said I could talk to the manager Kim the next day if I had any other questions, so for the heck of it I gave her a call. I told her who I was and briefly what had happened, and without any further conversation simply said «just make a payment for $ 40 and that will take care of it». I was very surprised and of course happy that I was saving $ 100, but I was also impressed that she had no problem taking the hit for their mistake. She recognized that for me to continue as a satisfied customer is more important than PF pulling every penny from a good customer at the risk of losing me, or at the least leaving a bad taste in my mouth.

Has anyone tried the infraRed sauna?

After a few months of struggling to get to my free university gym before it closed, I officially decided to drink the kool-​aid and get a PF membership. I must say, it has definitely exceeded my expectations.
The ²⁴⁄₇ access is basically what convinced me in the first place. As someone who goes very late at night (usually after 11PM), I have never dealt with crowding or a lack of machines. In fact, there’s never more than a small handful of people around.
The amenities are pretty basic, but they fit most people’s needs. Lots of cardio machines and equipment for toning – if you’re looking to «lift» this is not the place for you. You also have unlimited access to tanning beds, massage chairs, and infrared enhancement with the higher level membership, as well as a discount on sports beverages. I have not yet tried the complimentary classes (arms, legs, abs, etc.) but they seem fun.
The staff is sort of hit or miss. Some employees are very friendly and attentive, others take awhile to acknowledge you, even if you walk right up to the counter. This can be annoying if you’re in a hurry.
Overall, this gym is great. It’s clean, fits my needs, is close to my home, and is open all the time. And who doesn’t like Pizza Monday and Bagel Tuesday? You’d have to lack a soul.

Planet Fitness in Ardmore was a good gym when it opened BUT now it has not been maintained. They have such a bare bones staff that on the weekends the male staff can not restock the women bathrooms! Iron Hill went in below this location and needed to do some renovations in the gym space. The entire gym should have been cleaned after all the drywall work was done. IT WAS NOT! The machines are starting to break and the music TV devices are all falling off the equipment. May I suggest that they have a full steam cleaning of the facility like any good gym does at least once a year!

I haven’t tried any other Planet Fitness locations (which I should, I have the black card), but I love the club in Ardmore. I feel like there are a ton of cardio machines available, and the staff is very friendly. The area is really nice as well.
Down side, the parking situation is not so great. The parking right in front of the club is limited and meant for anyone making a quick trip into one of the other shops. You need to park across the street and basically try not to get hit by oncoming traffic.

Ok you have to take this place for what it is. A no frills, no classes, beginner gym for those who are just getting started or are self motivated. I’m an unabashed fitness junkie and am here usually six days a week. There are dozens of treadmills, bikes, and elliptical machines as well as a large free weight and machine weight area. The machines are in good shape and are all Life Fitness, the best maker imho. There is also a dedicated 30min circuit area as well as an ab area.
Negatives? Maybe, depending on what you’re looking for. This is not a pickup or exhibition gym, and many of the members are newbies. Also, if you are into classes… you’re outta luck, as there are none. What you DO get is a well equipped, modern gym with all the stuff you need… for $ 10 a month. Can’t beat it.

This is the people of
and planet of the circus freak show combined. If you want to work out with the stinkiest and creepiest people in the area go sign up now. For ten dollars a month you can work out in a gym filled with snot and disease, puddles of sweat, and the 600 pound woman in front of you walking at 0.2 mph on the treadmill to really get you motivated. This is where gyms and dreams go to die.
It’s unsanitary, baffling, and appalling how disgusting the gym is. The front desk people change every week and are on their cell phones 90 percent of the time texting people. The majority are rude.
The bathroom is sick.
Disgusting! Save your ten beans.

Incompetent staff, unsanitary, and poor customer service.
I was a regular at this gym until I started noticing unsanitary equipment and other members not taking responsibility in wiping down equipment after use. As a national gym, I would expect the staff to take ownership and routinely wipe down equipment. I cant speak on behalf of ladies, but the mens lockeroom is gross.
Staff just roam around and crack jokes with each other. They’re just there to clock in, clock out, and get paid.
Canceling my membership was the most annoying part of my entire experience. No Customer Service # and the only way to cancel is by going to the gym in person or sending a letter via certified mail.
I guess it was my own mistake for expecting more out of a membership that only cost me .70 a day.
Kudos to you Planet Fitness on renting space, throwing fitness equipment in there with some staff and getting away with calling it a legitimate business franchise.

I joined this gym because it is about 2 minutes from my apartment and it is cheap. The business model for planet fitness makes sense. No frills, you get exactly what you pay for. I use it mostly for the treadmills and the free weights.
I have never had a really bad experience here, but it can get very crowded. I am sure that is the same with any gym, but I am not crazy about the set up. The area where the mats/​ab machines/​exerise balls are is really just too small, and it is the only designated space in the gym where you can do any kind of mat work or stretching.

While I might of not participated in any of Unilocal’s In It To Thin It programs, it was one of the contributing factors towards my realization that it was about time for me to go back to having a gym membership. But for me the other contributing factor was realizing how simple and reasonable Planet Fitness’s membership program made things.
Being someone who is far from a gym rat, who has a work schedule that shifts and changes weekly, and leans more towards being a bit of a moonlighter added up to my thinking that there wasn’t really a gym that could cater to the overall randomness of my availability. Especially given the crazy price points that most gym memberships add up to. But upon entering this location, seeing that it was open 24/​7, and realizing how cheap a membership was, it became a complete and total no brainer for me to join. And although the basic $ 10 a month membership looked like enough to suffice; I even splurged on the $ 20 plan so that I could visit the gym locations in Philly and beyond, bring a guest, and hit up the sauna or massage table every now and again for some pampering.
From stationary bikes and cardio machines, to plenty of weightlifting stations and cross trainers, to treadmills and random equipment that makes me look like the Wicked Witch of the West riding her broom through a tornado; there’s plenty of equipment available to try out. And the various TV and Radio stations that you can tune your machine into while you workout doesn’t hurt your régime either. The bathrooms locker spaces are also pretty clean given the hours.
While I might not ever be a full fledged gym rat, Planet Fitness is definitely one of those spots that let me do things on my playing field and find the level of exercise and commitment that works best for me to get in the groove.

Solid gym in Ardmore that has a very tough price to beat. I think my start-​up was around $ 40-​$ 60 then it was $ 10/​month for 3 months then $ 20/​month after that. This is very good compared to LA Fitness’ outrageous start-​up and their $ 40/​month fees.
This is a pretty big gym with a lot of cardio machines and weight machines. Not a ton of free weights and the stretching/​ab area is pretty small. Staff is friendly and keeps the locker room clean.
I feel like the «circuit area» is a waste of space, I belonged here 8 months and I rarely saw people in there.
Overall: Solid gym with an excellent price attached.

I’m going to preface this review by saying I hate to exercise and I’m cheap. I don’t like running. I don’t like cycling, or swimming. But, I’ve always felt guilty about not wanting to stay fit so I’ve always belonged to a gym. And I’ve belonged to many over the years (Gold’s Gym in Naples, FL, Bally’s Gym in Boston, Healthworks for Women in Brookline, Philadelphia Sports Club, Newtown Athletic Club).
The problem with my joining a gym is that while most have offered a lot of classes (Kickboxing for Mommies! Zumba for Couch Potatoes!), and amenities (eucalyptus steam room anyone?), I rarely used any of them. I went in, did my workout and left. Didn’t really even need a locker room because I could just put my jacket by a window.
And I never went to the gym. Maybe I’d go for spurts, like three times a week for a month, then I’d peter out and go once a month, then once a quarter, then once a year.
When I moved to Wynnewood a little over two years ago, I up and joined Philadelphia Sports Club because it was a stone’s throw from my driveway (I knew if a gym was too far, or out of my regular driving routine of dropping off and picking up the kids, I’d certainly never go). I went regularly at first, then the visits petered out until I realized it was October 2012 and I hadn’t set foot in the gym for 8 months. That’s right. I don’t exaggerate when I say I rarely go to the gym. At $ 60 a month, I had wasted $ 480. That was enough to get me to quit my membership. I was still not exercising, but at least I wasn’t wasting money anymore doing nothing.
So when a Planet Fitness postcard arrived in the mail in early January, with the offer of a $ 10 initiation fee and $ 10 or $ 20 per month membership, I figured it was time to go back to the gym because it was relatively cheap. I knew all about their «no judgement zone» philosophy, lunk alarm and no frills approach toward getting and staying fit. I opted for the $ 20 monthly membership, which was ¹⁄₃ of what I was paying at PSC, but which most importantly lets me use the massage chairs for free (and bring a guest every visit in addition to a few other perks).
Planet Fitness is exactly what I was looking for in a gym but didn’t realize it. Tons of equipment, friendly staff, clean, convenient to my house, and inexpensive. I love that I’m not paying for features I don’t use, and I love the Tootsie rolls that they keep at the counter that I eat while sitting in the massage chair after my workout.
What would make PF perfect? If their «no judgement zone» mantra – which is plastered all over the gym – were actually spelled correctly.

Simple basic gym with one sole purpose, staying healthy. Nothing out of the ordinary, no insane crazy prices per month.
This is what I am looking for with plenty of cardio equipment, TVs everywhere, massage station, showers, locker rooms, plenty of space, also very clean in theses areas.
They have a room with a traffic light, its a 30 min workout room. Green means go, you do that until the light goes Red. Once it is red you have a brief moment to relax, or clean down the station if need be and then you start up on green.
I like it, it works for me and gotta love the no «grunting» rule for those meat heads. Who wants to hear someone grunting while working out with «Yea one more time, grunt … grunt … lets do it» I myself am not one who wants to hear you have an orgasm after you benched a million pounds then you check yourself out in the mirror as you are doing it

This gym is awesome! I can’t believe how cheap the membership is! Its so convenient because the gym is open 24 hours a day and the parking lot is huge and free. The staff are friendly and helpful and the place seems in great shape (no dirty or broken machines). They also give you lots of free purple pens. yippie!
Included on the black card, you can have 1 guest per day, use the tanning booths, the red light therapy, and the massage chairs. Included on the regular membership ($ 10/​mo) and the black card ($ 20/​mo), is 24 hours access to the gym of ellipticals, treadmills, bikes, weight machines, and fitness classes.
Some things to take into consideration is that the gym is on the second floor, so you have to climb a set of stairs to get to your workout. And you cannot park directly in front of the gym, but there is a large designated parking lot across the street for planet fitness people. just fyi, there is a security guard patrolling the area, ready to give out parking tickets to planet fitness people who try to park closer.
Don’t forget to bring a lock for your stuff to put in the locker room and a towel if you want to shower there… its a basic gym, but I like it because its cheap and I like working out with other people… its very motivating.
Also, for those of you who don’t like a busy gym, there is a spreadsheet at the front desk which maps out the peak and quiet hours. Basically 1−3pm and midnight– 5am are virtually empty and the peak hours are from 4−10pm. But even during peak hours the gym seems about at 40% capacity… it doesn’t feel overly busy or anything.