High Point Piano & Music

I have to say really good things about High Point Piano. I came up for Parent Day at my sons college and, like most moms, rolled my eyes and started trying to organise and fix everything. When I saw his Sax in the corner, he said the place the school recommend told him it needed all new pads and it would take 10 day to 2 weeks; so, I started looking around. I saw High Point Piano but was thrown by the name. However, after finding out NOONE was available, I called. The guy, Garret, knew I was coming so he waited for me until a little after closing. I expected to drop it and get a call when it was done. I was surprised when he sat down and started working on it. Even more surprised when friends came by to ask him to join them and he declined and kept working on it. A little over an hour AFTER closing he handed it back to me. Turns out it didn’t need pads, it needed adjustments and a little cleaning. $ 35.00. I’m busy… I don’t write reviews… But under the circumstances, I felt like I owed him this one.

Do not go here. As a student I went to have my instrument serviced, I was treated very unprofessionally and spoken down to. No other customers were in the store and they insisted upon me leaving my instrument there instead of checking if they had the part I required. As a general they are also extremely overpriced on reeds and other instrument necessities.

Not friendly. Only interested in selling some piano made by Wyman. I went in to look at a Mason & Hamlin, but he didn’t even want me to play it. I am a professional musician and I will never return to this place. If you want to buy quality pianos then go to Piedmont Music Center in Winston Salem.