Kim, the manager, is probably the rudest, most mean-spirited person I have ever dealt with in any business transaction in my entire life. DONOT give her your business! Take it elsewhere if you want to be talked to like a human being and not a piece of trash in the gutter. There is a big difference in being«firm» with a customer who can’t pay a debt, and mocking them and making them feel worthless. As one human being to another, you shouldn’t do that, let alone speak that way in a customer service position. How she got that position, I will never know. Whoever hired her should be fired themselves for such poor judgment.
Kristen P.
Classificação do local: 5 Eureka, CA
We contacted Rainbow storage and dealt with Nicole. She was extremely helpful and highly efficient in getting us a unit that day and in record time. She was very helpful both over the phone and in person. I couldn’t have imagined the experience going any better. Thank you Nicole!
Anne S.
Classificação do local: 4 Arcata, CA
Was hating on this place because of policies that blocked them from doing anything«above and beyond» and they have managed to keep within their policies AND accommodate me. Totally changed me from a one star to a 4 star. My only recommendation is you READ every part of the fine print(as you always should and rarely do like me right?) They definitely have a happy customer(now) in me! Thanks Nicole!