Fortress Termite Company

Fortress Termite company is a great and trustable business to work with. Fortress price was lower than other 3 other companies they gave us estimates. Tom was who we contacted first time and did all the pricing and scheduling and paper works. He is a great guy and flexible. We had to cancel our termite schedule two times because of my husband’s medical problem and Tom made me feel very comfortable about it. Randy is also the guy who came over for inspection and then after we gave them the job he was working here in our place for few days and did some major repair as well.
He is very great guy and very polite. He makes a good impression at the first meeting and we were very friendly with Randy and Tom. Fortress Termite don’t force you to do the repair with their company and if you don’t than they cut on two years warranty. We recommend these guys to work with (Tom & Randy). Very professional and friendly and knowledgeable.

Before I contacted Fortress I had 2 inspections from local competitors, I was not impressed. Then I called Fortress because of their positive reviews. In the first few minutes of the call with the owner of the company «Tom» I knew the this would be the company that I could trust to give me a fair price and get the job done correctly. We set an appointment for the inspector to come to my residence, and I was equally surprised by the the professionalism of Randy {a great guy). We chose Fortress to do the job, and we’re not at all disappointed. Thank you guys for making this experience a pleasant one. Michael

A contract with a big company left my place in so-​so condition. I contacted Fortress and they gave the best inspection I’d had, reasonable prices, and great customer care. These guys are the best in the business.

Had a heavily advertised company and Fortress both come out for inspection after I discovered a dry wood termite swarm in my house. Went with Fortress even though they were a bit more expensive because Randy was more thorough in the inspection and took the time to provide detailed information (this was my first tenting extermination experience). Randy made sure we had everything prepared, and the Fortress staff was very reliable in everything they were responsible for (answering my followup questions, scheduling crew, arranging gas company inspection, etc.). The timeline they gave me for tent setup, removal, and gas company appointment were exact. My only complaints are very minor: the crew forgot to replace the attic hatch upstairs and they dislodged a rain gutter downspout. Both things were easy for me to correct. Overall I give high marks to Fortress and I’m pleased to recommend them.

I wanted to like Fortress after reading the many positive reviews.
I had a total of three exterminators look at my house, including Fortress, to explain to me what needed to be done to eradicate the termites, and give me a price for the job. Unfortunately, I felt Fortress tried to up-​sell me as far as subterranean termites. Also, they told me they could not tent a structure that had a tree close by and would have to charge several hundred additional dollars to spot treat it, whereas both other companies told me it would be no problem to place the tent between the tree and the structure.
Their quoted price was exactly twice as much as the company that I ended up hiring to do the job – which, by the way, was professional, timely, and excellent.
I’m giving two stars rather than one because they did arrive for the inspection as scheduled and conducted a thorough inspection.

Extraordinarily thorough, inspected seemingly every inch then treated where needed, even shoveled out dirt and debris to lessen risk of reinfestation. Also: knowledgable — I learned more from Randy about termites than I ever expected to know in my lifetime. And great folks, a pleasure to work with. A++

Professional and honest service as implied in their logo. Fortress sent Randy to my house and found a lot more issues than the previous company. The fumigation was necessary but we weren’t pressured to do it. Randy is very experienced and informative on subterranean and dry wood termites. The fumigation process was precise and all questions I asked were promptly answered by Fortress.
10÷05÷15: The tarp covering the sunscreen filled with water and the weight destroyed the sunscreen. Fortress will send guys over to check out the damage.
10÷12÷15: Fortress followed up on the status and will send out guys today. Things like this don’t usually happen but Fortress quickly responded to the situation.
10÷13÷15: Sunscreen was repaired. Thanks to Fortress and Mega Fume for the follow up.

Fortress was super awesome! Randy came out and spent over an hour and a half on the house and another half hour explaining the results to me. We decided to have the house tented and asked for their soonest appointment. They were able to set up a fumigation the following week. The guys doing the tenting were fast and efficient and Tom and Nicole in the office were super helpful as well. Would highly recommend them.

Being a real estate agent and broker for over 25 years, I faced termite issue on every single house transaction. On a recent transaction with Fortress Termite, I am very impressed with the performance of this termite company. They are very efficient and responsible, and the price is more than reasonable. Highly recommend to try it.

Randy was great. Very detailed. Pricing could of been cheaper, but worth the expertise and experience!

Unilocal did it again! We purchased this as-​is house, therefore we had to take care of the termite work. Having gone through this process a few times the last three years. I have to say that this company is great:
The inspection was thorough. The professional took more than an hour and left a detailed explanation on what needed to be done.
The instructions to prepare the house were clear. The questions were answered and they gave me useful suggestions to prepare the house.
The tenting was first rate quality. Even the rats that were under the house did not have a chance to run away!
No issues with the gas company.
The payment was straight forward and the price was more than reasonable.
Thank you for servicing my house even though it was not in your usual service area.

I had three other termite companies come out for inspections before finally deciding on fortress termite. I decided to go with this company because Randy was extremely knowledgeable and never once tried to sell me other services or products. It was also a huge and welcome surprise when he actually gave me the estimate right then and there on the spot. His estimate was about $ 100 more than what a couple of the other companies had offered however his honesty and thoroughness is what sold me. Not to mention the fact that this was the only company that offered a guarantee for the entire house and not just the areas treated. Randy showed up on time for the inspection as well as on the day of the treatment. I am very satisfied with this company and will definitely be using them again.

I am thoroughly satisfied with the termite extermination service I received from Fortress. I called them based on the other positive reviews here on Unilocal,and I was not disappointed.
I had noticed some termite activity in one corner of my house, and another company performed a local spot treatment with an injectable oil. This did not solve the problem, and they said that local treatments are really only 30% effective and that I should have the house tented if I wanted to really fix it. I called around to get quotes, but after Randy visited, I knew I wanted to go with Fortress.
Randy came out to inspect my home. He was prompt and amazingly energetic. I pointed out the known trouble spots, and after searching the house from top to bottom, he also identified a couple of other areas as well as some dry rot locations. He went up in the attic and crawled all around under the house despite the rather small crawlspace opening. He was extremely thorough, knowledgable, and careful. He also noted that I had a crack in one of my foundation pillars — a potentially serious problem not noted by the previous company.
Most impressive: he emailed me his inspection report *within an hour* of leaving my property!
Randy gave me the option of a local treatment (which he too noted was not very reliable) or tenting the house and using gas to exterminate the termites (and anything else living). I appreciated that he did not push me to either option but instead gave me information and let me decide. He also proposed a fix for the foundation crack which could be done in the same job.
The fumigation job was handled extremely well. I was a little surprised that the tenting itself was to be done by a fumigation company (Megafume, not Fortress). However, Tom (at Fortress) and Megafume were able to answer all of my questions about the process and the gas (and I had many!). Fortress also handled all arrangements with the gas company. They provided thorough instructions about how to double-​bag my food and remove other items from the house (including my cat). I stayed with a friend for 2 nights and came back the next day to a clean, termite-​free house. After the fumigation, I had some follow-​up questions (about gas levels and also to get a photo of the foundation repair). Both requests were handled promptly and thoroughly — Tom went out of his way to track down the gas level values and Randy made an extra trip to my house as the photo had been forgotten during the repair itself.
Overall, I recommend Fortress for their thoroughness, high-​quality work, and commitment to excellent customer satisfaction. Thank you, Fortress!

I took quotes and inspections from 4 termite companies and though Fortress was not the least expensive I felt like the were not trying to sell me snake oil. Randy was on-​time for the inspection, did a thorough job on the inspection, was extremely knowledgeable, and was pleasant to work with. The fumigation process went very smoothly and I was very pleased with their work.
Thanks again Randy and Tom. i would highly recommend Fortress to anyone.

This was the first time having our house tented for termites and we were nervous about the toxic gases. Tom and his staff provided superior customer service, patiently reviewing with us how to prepare the house before tenting and what to expect during the three day process. Randy performed a thorough termite inspection, and pointed out all the areas that showed infestation. We were relieved that everything went so smoothly and give credit to the company for the extra care they took to explain safety measures used during the fumigation. We would use them for future pest control needs and recommend them highly for their expertise and professionalism.

Professional and they do the job. So impressed that i called them for services on another property without hesitation.

I saw major evidence of termites in my garage, so I hopped on Unilocal to find a local company that had good reviews. Fortress had great reviews, so I set up an appointment to have them come out.
Randy came out and gave a very thorough inspection of both my garage and house, and also gave me a lesson on termites and how they survive. His knowledge is very impressive. He mentioned that subterranean termites feed on water and pointed out all of the cracks in the foundation where water could be getting in. He also noted evidence of rats underneath the house, and showed me where they were getting in, which I also sealed and set traps for.
Fortress and Randy had a competitive price, and I felt more comfortable and confident in the treatment they could provide over any other company. They did not disappoint in the treatment and service they provided.
Thank you Fortress!

After finding evidence of termites in my basement, I went to Unilocal to find a termite company! I called the top two on the list and Randy from Fortress came first. His inspection was very thorough and he walked me through what he found and described the treatment and cost on the spot. I was so impressed with him I immediately called and made an appointment! Randy came back a couple of days later and did the work, very thorough and professional. Thank you so much! I’ve already passed on positive feedback to all my neighbors.

Nothing worse than seeing the tell-​tale signs of termites… and then so relieved when you find a great company to take care of the problem quickly and affordably.
Tom with Fortress was recommended by Frank Walsh in Monrovia and we could not have been happier. He was able to come by our house quickly for inspection, gave detailed estimate with a few options and explained them all and came back to perform all of the work… thanks Tom!

Lets face it, having to tent your house is a giant pain, but if you have to do it, do yourself a favor and call Fortress!
Tom and company came recommended and they did not disappoint. Their representative, Randy, had all the paperwork on hand, walked us through the whole process and answered all our questions. He supplied us with bags for all our food, easy to read instructions and great customer service! They came when they promised and we’re done when they said they would be.
I spoke to Tom afterwards and he was a pleasure to deal with. They care about their customers and it’s evident when you speak to them.
Thanks Fortress!