At 2pm, who would think that Carls Jr could not take a simple order on a not so busy time. Ordered simple PLAINCHEESEBURGERWITHBACON — drive thru. I guess the lady didn’t know how to take a simple order. A guy took over and said we do not have a cheeseburger.(a burger place with no cheeseburger-oh well then customized one) Well we have Baked cheeseburger and we can add a bacon. I said what is the difference between bake and regular. Apparently I misunderstood him and he meant BIGCHEESEBURGER. I said its ok. Upon paying my order and facing him face to face, I said I want to make sure we are on the same page. I said Cheeseburger Plain with Bacon, just the patty, cheese and bacon and the bun. He said yes. I got home and my poor son did not have his bacon. O well, thought I double checked. I could not go deep enough the bag to check the burger cuz they put all the fries on top of the order on a very small brown bag. UNHAPPYKIDCUSTOMER that made look the mom did not order it right!
Mia H.
Classificação do local: 1 Pasadena, CA
This location is the pits! Food less than average. Drive through crew was not friendly. Borderline rude. Shake was thin. Cheap! Tried eating in. Blocked dirty. Lost a customer.
Janney L.
Classificação do local: 3 Arcadia, CA
Staff isn’t that friendly, only 1 or 2 of them are friendly with customers… they take a long time to give you your order. Sometimes it’s clean but not always.
Vince M.
Classificação do local: 2 Orange County, CA
*** Pitstop Review(Arcadia) *** I was passing by and thought it would be a good chance to pick up some lunch in the«Chinese Beverly Hills» ha ha ha… It’s a crazy awesome area that keeps changing every time I see it. I think there must be a huge mansion every block in Arcadia! Here’s what liked… * it looks like this place has been remodeled in the general seating area. * There’s a lot of plentiful parking(even with the lot sectioned off for work). Here’s what I didn’t like… * Big bummer there’s no Green Burrito at this location. Thats the main reason I like going to Carl’s Jr. * Someone remodeled the restaurant and totally forgot the restroom. It looked gross! * The restroom was totally gross! Like, in what world do people throw shit in the trash can when there’s a perfectly good functioning toilet??? Yuck! Food = so wanted a burrito, but none to be found… Seating area = clean Service = so-so Restroom = Yuck! yuck!
Michael N.
Classificação do local: 3 Arcadia, CA
Charbroiled is the best way to make a burger. Carl’s does this great. Go with their new specialty buns, these burgers cost more but the experience is worth it. If you being the mailer coupons you can feed two for the price of one. So bring a friend.
Jose P.
Classificação do local: 1 Norfolk, VA
So I ordered a 10 piece Chicken Tenders and I only get 6! Someone needs to send a Pre-Schooler to count over there! Totally Sucks!
Toma C.
Classificação do local: 5 Los Angeles, CA
Came through drive thru for a 1.00 drink they were fast and effective. I use to come here before long ago and the elderly man who worked the drive thru was really friendly. He was probably over 65 then now it is a young girl who is friendly too.
David C.
Classificação do local: 2 San Francisco, CA
24-hour drive thru is the only redeeming factor. They no longer have 24-hour dine in. Aside from that, the service and food is pretty bad. Growing up in Arcadia, I remember a time when Carl’s had toasted buns, juicy patties, and fresh condiments. I came here with my friends to try to relive some of our grade school days and it was a dire mistake. In its current state, this location is just a sad shell of what used to exist before. The burgers were dry, the buns tasted stale and weren’t toasted, and the condiments were wilted and browning.
Matt L.
Classificação do local: 1 Orange, CA
Food is always cold. Takes forever to get. Save your money and find a different place. I have been coming here for years and am finally fed up when I got my grilled cheese and the cheese was cold. They only staff two people in the morning and it takes forever.
Kev L.
Classificação do local: 1 Arcadia, CA
You guys ruin North Arcadia’s reputation. If you don’t like your job then quit! Walked in at 8PM, so dam hungry. Stood at the counter for 10 minutes. Non of you willing to make Eye contact. You guys may be busy with drive through, although only 3 cars outside… But you could at least asked me to wait. Ignoring a Customer is a bid deal.
Kayla G.
Classificação do local: 2 Fullerton, CA
I’ve visited twice and won’t be returning. The place was DIRTY both times, the food was gross, and their customer service isn’t that great. I LOVE Carl’s Jr and it’s a shame this one is so bad since it’s so close to my work.
Carlos D.
Classificação do local: 3 Pasadena, CA
This place would make Carl proud the crew is very nice the eating area was clean and the food was good tasted like it was just made im not really into fast food but i just might come here more often
Kamalpreet B.
Classificação do local: 1 Arcadia, CA
I will not come back to this place again. Crew was cleaning the kitchen but when ever a order came, they will not wash their hands or change there gloves. I realy hate places don’t handle food properly. Will never come here again.
John A.
Classificação do local: 2 Altadena, CA
I don’t often eat at fast hamburger place, but thought I try their 2 for $ 5 it was ok. Last week I try the other hamburger place it also had 2 for $ 5 and again was ok. Over all I’ll save my $ 5’s and eat at home. Then I’ll say it was ok at home too but a little more comfortable :)
Bill W.
Classificação do local: 1 Monrovia, CA
So I pull in to get a kids meal and a six $ c/burger, man on order mic sounds confused !!! Got order in good time but they gave my child curdled milk !!! I mean chunky sour made me puke when I tasted it yes my little girl said it was bad so I too drink it !!! I will not doubt her again! So called the star they said they were sorry and she said she would check it out… Sure !! Do you think corporate will call me to say sorry for poisoning my 3 yr old we will see 7149130191 I will post outcome !!! Hold your breath
Ryan G.
Classificação do local: 1 Duarte, CA
This is by far the worst Carls Jr experience I’ve ever had. I ordered a Big Chicken Sandwich combo. She even asked if I wanted to make it medium or large. I said medium. After I got my food, I noticed she didn’t even give me my fries, just the burger. I took a sip of my medium soda and it was completely flat. I will never waste my time on this Carls Jr. ever again.
Dee J.
Classificação do local: 2 La Puente, CA
They never get my order right! I ordered a ½ pound guacamole & bacon burger… no tomatoes… GOTTOMATOES… No Lettuce… the burger was ice cold also. The manager at the drive thru looked overwhelmed as if he had a whole new crew he was dealing with… you could also tell with all of the pauses as I was ordering, I called to say I would pick it up later; but it was when I got back to work I noticed the burger issue. I got to admit the staff is nice though.
Rock C.
Classificação do local: 5 Sparks, NV
Nice friendly staffs and clean restroom. My favorite place for $ 1 spicy chicken sandwich. Their ac is on high during hot summer, def a good place to come for quick bite. Free self refill on all drinks.
Patrick P.
Classificação do local: 3 Monrovia, CA
I have to doc this place a star. Though the drive thru hours remain relatively the same, now the 24 hr dining area is no longer an option. Boo! Now it doesn’t stand out from any other fast food place. As such, average. Oh, on a side note, go download the Carl’s Jr. app. You earn rewards for checking in, mostly coupon codes and sometimes free items too. Definitely worth keeping on your phones.
Donna S.
Classificação do local: 1 Glendora, CA
Well, it’s 24 hours. But not good even at 2am after a hard session of bourbon and vodka slamming. We were in a taxi and didn’t want to pay for the taxi to go out the way to another 24 hour place. Mistake. I ended up throwing the«Amazing» grilled cheese bacon burger away. It was dry and the bread was a weird rubby texture. Not a REAL grilled bread. And the sweet potato fries were totally mushy. Threw them out also. If I can’t even finish my food in 2AM alcohol induced munchie craving circumstances, it is BAD. I would rather hit other 24 hour places to get my «attempted hang over prevention» food fix. This stuff probably makes the hangover the next day worse.