Arm The Animals

I ordered a shirt from them 23 days ago now. inquired where it was about a week ago with no reply. Sent one more inquiry today. This is just crazy! You cant make and ship a shirt in 23 days or a least let people know whats going on. You obviously have time to post up on Social Media, but you cant get back to peoples questions on their orders? I’m giving it one more week then cancelling and disputing the charge. This is not a good way to run a business. You’re killing your own cause. As of right now, I do not recommend anyone buy from them. Not worth the hassle. It’s too bad because the idea and clothes are awesome.

Beginning to wonder if this company is legit. I placed an order from them and received an email confirmation. The email stated the item (s) would be mailed within the next week or so. It’s now been 2 months and I have not received my order.
I sent replied back to the email stating I had never received my shipment. Their response was simply thank you for being patient and it would eventually arrive.
I have had to contact paypay and the order is now having to be escalated as they can not get any response from the company.
Though I believed they served a good mission apparently I was wrong. I do not recommend wasting your time or money with this company but DO still please support other businesses that support animal welfare.

I ordered a shirt from them 23 days ago. I wish I had read the Unilocal reviews. Lesson learned. It’s still not here. It looks like they tell the same story every time, that they are understaffed, but then they don’t do anything to remedy the situation. So yeah, Buyer Beware.
So bummed. Basically what was meant to be a present for a guy is going to arrive so late in the game… that I think I might just keep it, since it looks like getting a refund is a nightmare. Because I refunded the guy already… clearly… ATA– Lame! Get with it!

Love the designs and mission… But I’m STILL waiting on my corrected order or refund from fall last year. I ordered an xl men’s and received a women’s small. This was a gift for someone that was obviously ruined. I sent pictures to the email provided. An automated response comes back but no one actually helps. No matter your design or mission, if you throw my money away and don’t care to follow through, you’re no more than a one in my book. I’ve posted on social media several times about my concerns and others say the exact thing happened to them and their partners end up slamming me for my honest and factual review of my experience.

I placed an order from Arm The Animals for a shirt and a sticker. Both arrived in great condition and the shirt fits. I’m happy! Thank you Arm the Animals for getting my order sent out quickly.

I placed an order on 11÷30÷15 for a t shirt from them. They try to pose as a non profit for the animals group but they are in fact all for profit! It is 12÷18÷15 and still no t shirt. I contacted them via email and no response. On Facebook it took them a day to get back to me and they were rude and arrogant ppl and never addressed the issue. The lie and are posing as for the animals when they are nothing but for profit and steal your money!

Wish I could give this zero stars. It’s been 12 days and no word from this company at all. I am annoyed, without a gift, and just want to cancel it. It’s a horrible thing knowing the frustration of canceling the order is worse than just taking the 31 $ loss. Do not waste your time on something that will never show up, from people who could care less.

I feel bad about the negative reviews. This small company really impressed me! I am so excited about the clothes I received and I can’t wait to wear them!!! Not only does this company give back to animals but the designs are dope!!! I had to change my order and it was not a problem at all. I received an email that my order was changed without any problems. Also Surprised me with some sweet ATA Stickers!!’ I will continue to support this company! You guys were great! Took 8 – 10 business days to ship but once it shipped I received it in two days!!! keep up the great work for a great cause and one day hopefully you guys can do some farm animal designs!!! Xoxoxo

I hate to write a negative review for a company that helps support animal shelters, but as other reviews have said-​buyer beware. My order took over a month to be shipped. Many of the same excuses listed in other reviews were given to me. Too overwhelmed, not enough supplies, etc. As a small business owner, I get that, I really do, but when you have a production timeline listed on your site you should probably stick to it. I was also promised that my card would be refunded and it never was. I was given a coupon code that doesn’t work. Also there is no real information on the amount of money goes to charities. Overall, I would not order from then again.

I’m not sure what the negative reviews are about because I AM OBSESSED! I placed my order on September 1 and received it today (September 12). 12 days seems totally legit based on the fact that when I ordered it, there was a disclaimer stating that there would be a bit of a lag time of about 8 business days. When you factor in the Labor Day holiday, 12 days was totally acceptable!
Now, let’s get to the product: AMAZING! I ordered the women’s catastrophe 2.0 pullover (the red, white and blue shirt with the kitty holding a rifle). I saw it on Facebook and I HAD to have it… It’s like this shirt designed with me in mind (Rescue Cats + Firearms + America…3 of my favorite things). The design is super original and beyond awesome. The shirt is super soft and a nice quality. It fits as expected. I wish they had a more fitted version of this shirt bc that is more my style, but it’s SO cute that the slouchy style totally works for me too.
I think the pricing was good considering the quality and the company’s mission. If a portion of the proceeds didn’t go to fund rescues, I would say it was a bit pricey for just the product itself. HOWEVER, I am more than willing to pay the price because I love the concept and I love the fact that a portion my money is going to a good cause, and that I get to show my support with these stylish, original designs. Also, the clothing is made in the U.S.A. Another reason why it is well worth the price. I definitely would recommend this store to friends and I will also be purchasing more items in the future!
My only regret is that I decided not to purchase my sister a shirt for her birthday based on the negative reviews on this page. I was concerned I wouldn’t get it in time. Now that my shipping experience was so positive, I wish I would have bought one for her. It totally would have made it in time :/​. Oh well, she will definitely be getting a Christmas gift from Arm The Animals.

This company is a thief. The other reveiews I have seen confirm it. It is now 3 months since I placed my order and it still has not arrived. I contacted them and at first seemed very helpful and sincere in their attempts to reslove the issue. They, however, were lying. Like other people have said they did not have a problem charging me, yet not sending my order. I commented on Instagram and they responded and again seemed as though I would get my order but again I was disappointed. I commented today on Instagram stating I have been waiting 3 months and they have now blocked me. I find this company to be unethical and promise they do good things for animals but if they cannot even fufill orders I am starting to think they just keep all the money. Do not order from them and if you have and have been disappointed I ask that you join me in reporting them to the better business bureau.

BUYER BEWARE!!! This company doesn’t care anything for anyone! They never sent the merchandise, never responded to inquiries, not a peep! I truly believe they are not doing this for their love of animals but for total profit! I finally went to my credit card company and they refunded the charge. SHAME, SHAME on Arm the Animals!!!

Im revising my review ONLY because a gentleman now working there took the time to send me a message apologizing for my experience and made a sincere apology & offered to make it right. It is sad that they did not do that from the beginning but it certainly showed great character and professionalism that he is trying to make it right. Im only giving 3 stars because of the first experience but may order again and it may go smoother if this guy stays there. Hopefully he does otherwise I cant imagine this place surviving seeing all of the other reviews similar to mine.

I’m an avid con-​goer (ie; comicon and wondercon) and every time I see their booth I usually make a purchase. This year at Wondercon was no different. I bought the purple panda tank and took it home. After one wash though, all the white had faded and washed away. I contacted customer service just wanting to let them know of the defect and was responded to personally regarding my situation. AJ let me know that they would be sending a replacement right away. I’m always skeptical of this with smaller companies because sometimes they just tell you what you want to hear so you don’t leave a bad review. I’m happy to report that this was not the case. About a week later I got my replacement in the mail. I couldn’t be happier with the service and experience as a whole. Plus, I love the merch.

Day 1 (³⁄₂₁): I ordered a Men’s Medium shirt for a friend. The website said my order would ship in 5 – 10 business days because ATA is a small print-​to-​order company, which I totally understand. Non-​profit company with cool shirts that supports good causes? What’s not to love?
— — — -
Day 14 (⁴⁄₃): 10 business days is up. Where is my shipping notification?
— — — -
Day 16 (⁴⁄₅): Today is the recipient’s birthday. Sorry dude, no present for you.
— — — -
Day 17 (⁴⁄₆): Monday — another week has begun. Submitted an online inquiry about my order and the website stated that I would get a response within about 24 hours. Cool. Tweeted at them too, and they continued to tweet out their own stuff without responding to me.
At 9 PM, I got an email saying «We wanted to let you know that your order (#10 561) was shipped via USPS First Class Mail on 4÷7÷2015.»
Sweet! OK, it just took a little longer than expected. That’s fine.
— — — -
Day 19 (⁴⁄₈): Tracking page finally updated from «Shipping Label Created» to arriving at their local post office. Why would you tell me that my package shipped if it just sat at your shop for another two days? So for those of you keeping track at home, that is 13 business days for shipping and NO human response to my inquiry! Is this place run by really slow robots?
— — — -
Day 21 (⁴⁄₁₀): Package arrived and THEN I got a response to my inquiry. No apologies for the delay, just a tracking number that I already have 1) because the robots already sent it to me and 2) because the package has already arrived. Also, why say that I’d get a response within 24 hrs if you aren’t going to get back to me with a canned response until 4 business days later?
And then… the packaged was opened. Weird, I must have grossly misjudged the sizing because this shirt is TINY! Broke out the tape measure and cross referenced the size chart on their website. THEY SENT A FEMALE SHIRT INSTEAD OF A MALE SHIRT. 21 days to get a single shirt and they send the wrong one? Wow.
Went to the website, was directed to the «Order Support» page for returns and exchanges. Surprise surprise, the page is blank. No, it wasn’t my computer — I checked the source code and the page is blank. How do I return this shirt and get the right one?
Sent another somewhat irate inquiry and informed them that I would no longer be doing business with them but I will continue to pester them until I get the correct order and/​or a refund.
— — — -
Day 22 (Today): No response yet, discovered through Unilocal that I’m not alone in my experience. Hello new friends!

I wouldn’t order online from ATA if I were you. Judging by other reviews, I’m not alone.
I placed an order for a Christmas present on 12÷10÷14 — 11 business days before the holiday. My payment went through immediately.
On 12÷31÷14 (21 days after my order was placed and paid for) I get a note saying it was shipped.
I email the company with concerns. I get a reply from the company: «we were completely overwhelmed,» «delays from third party printers,» «some things were out of our control.»
They have «now hired a full time customer service representative.» (But hey, my order still didn’t arrive until 1÷9÷15.
As much as I wanted to support this company for its contribution to animal shelters, I will instead continue to donate directly to shelters, and take my shopping to a company that actually knows how to run a business.

I love the tshirts they put out! Unfortunately it took 3 months to get my order and that was with communication, I won’t order from them online again because of that but I will buy their shirts from local businesses that carry them here in LA.

I only wish I had read the other reviews here before I ordered merchandise from ATA. Like the others, I believe the company has a very worthy cause. HOWEVER, it has been 12 days since ordering from ATA (and I am two hours from them), and when I try to track my order, «tracking information is not available at this time.» I had also written to ATA to cancel my order and, instead, received an email confirming shipment (my cancellation email was sent only after 10 days of the package not being shipped out). If the package does arrive, I am going to attempt to return to sender. Buyer beware! ATA is apparently terribly unorganized.

I will preface my review by stating that I really want to like this company for what they are trying to do, it is a very important cause.
That being said, I purchased $ 90 worth of clothing from their online site 10 days ago. My only option for shipping was 2 day delivery and I have not seen my merchandise. Included in this purchase was a birthday gift for someone and the birthday has since come and gone and I still don’t have what I ordered. I have called and left 3 messages and sent one email but have not received any response. I am going to contact the Better Business Bureau as I am out $ 90 and have no way of contacting this company. I really hope for 2 things:
1. That I did not get scammed.
2. That they can focus on customer service because it is a really good cause.
Scott

I attended Fiesta Hermosa yesterday (05-​27-​2013) and came across a stand called ‘Arm the Animals.’ It really caught my attention because here were little cute little animals on T-​shirts holding weapons. I had to ask the gentleman running the stand what the story was behind this company.
I got to talking to the gentleman and he told me that the basic concept of Arm the Animals T-​Shirts that make a statement, raise awareness and generate funds for small, struggling animal rescues. The gentleman running the stand told me that Arm the Animals couldn’t save every «at-​risk» animal, but we CAN they can save some by creating funny, unique, witty graphic T-​Shirts, accessories and stickers. The gentleman went on to tell me that Arm the Animals donates to shelters every month. The gentleman elaborated and told me Arm the Animals donates a very generous portion of every sale we make to reputable shelters — no matter what.
I think this is a really cool idea for a company to do. To help those who cannot help themselves by making sure the ones that can be helped will be helped, every penny counts. Every penny collected could honestly mean the difference between life and death of an animal. With decreased budgets and a majority of shelters dependent upon Governmental funds to keep the lights on companies like this is truly ‘Being the Good.‘
Not only does Arm the Animals support locals shelters by donating a large majority of their profits but on their website there is even a link where you can see current Animals in shelters currently up for adoption. In addition Arm the Animals also has other support groups similar in nature under the ‘Lynx’ tab on their website, so go check them out.
I was quite shocked with all the celebrity support of this Organization that they have yet to be listed on Unilocal,well that had to come to an end so I entered them myself. I do not believe this Company is based out of Hermosa Beach so don’t come to Hermosa looking for them. I listed them in Hermosa because of I ran into them at Fiesta Hermosa. I believe Arm the Animals is mostly an online sales company.
This company has a great mission, great values, great people who are helping great animals looking for a home. The shirt you wear without question will turn heads and start a conversation so do something good for them and I promise it will make you feel good. I picked up a couple of shirts myself so be on the lookout for Arm the Animals walking around Hermosa Beach, I will be the guy wearing the shirts with pride and as always carrying a surfboard=)