Coldwell Banker Residential Brokerage

We had the best experience with Randy Brown as our realtor and Dimitri Timm as our mortgage consultant. Randy Brown has helped my husbands family in the real estate market for years. He helped my husband and I coordinate a sell and buy at the same time. In this market, it can be a difficult thing to do. With his guidance, knowledge of the market, and expertise, he helped us sell our home for the price we wanted in just a few weeks, and helped us secure an offer to buy our dream house. He was honest, and straightforward and knows every aspect of the process. Dimitri Timm helped us through the loan process and guided us through what to expect. He was always just a phone call away and very easy to work with. Everything was handled in a timely manner. Five plus stars! We will never list with anyone else!

We had the pleasure of working with Laura Grenyo on a unique property in Moss Landing. While we did not pursue the purchase, we were impressed with her due diligence and knowledge of the area. Her willingness to point out zoning issues and offer alternatives to what we were looking for was much appreciated!

Looking for my dream house in Santa Cruz, I had the pleasure of working with Paul Zech from Coldwell Banker in Aptos, CA. Paul was great to work with. My max offer was 20K under asking and Paul’s worked above and beyond exceeding my expectations. He always communicated with me on the latest details. I was never out of the loop. He found me an inspector and is working with him since I live in Colorado. This sale is not a big commission for him (I paid 135K) but you would never know that by his work ethics
I have no problem referring him to everyone. He deserves more than 5 star’s

We just finished purchasing a house and selling a house with Paul Cuccia. His positive attitude kept us going through the challenges of negotiation and the hard work of preparing our house for sale. We were most impressed with the way Paul listened to us, without interrupting, during conversations. He represented our wishes and also told us clearly his professional opinions about the market. He was a tremendous advocate during the purchase of our home. His relationships with electricians, plumbers, roof and home inspectors are a testament to his integrity. He leaves no rock unturned.

WATCH OUT! Working with this office particularly, with my unconscionable sweet-​faced realtor, Randy Brown and brainless when convenient, office manager, Greg Mann, was a nightmare. These folks are only interested in getting the sale, no matter how many lies and how much dishonesty doing so might entail. I tried climbing the Coldwell Banker chain of command, only to find that corporate only gave me lip service and ended up defending and protecting aka enabling its employees and the $$ they represent.

Janet Greninger was the worst agent. The good-​1. She listed a property so low that I looked at it (because of her lack of knowledge). 2. She was too LAZY to take another offer, so I ended up with the home. (If you think those things are good) The bad– 1. She sat on my offer for weeks before she dealt with it.(that cost me 1% in funding and about 15,000 dollars in cost of house and interest) 2. She never returned my agents calls or emails in a timely fashion 3. She didn’t get BOTH banks to sign off on the short sale offer and caused a major headache at the title transfer and close. At a time I should of been happily packing I was worried sick that I wouldn’t be able to move. After planning movers and taking time off work! So, if you want a lazy, no follow thru agent, then call and ask for her. But, I will make every effort to let anybody know not to deal with anybody that would employ such a dead beat, who knows nothing about the property she is selling. This whole deal was a mess because of her and solely her. If I didn’t have such a great agent from Zip realty and a loan agent who let me know what was going on with the close, I would of lost my home because of Janet’s laziness and lack of attention.

DO NOT BUY A HOUSE FROM THIS OFFICE. They sold us a house that had been red tagged previously and was used as an illegal duplex. There was mold throughout the house and the subfloor was completely rotted out. The agent new about all the problems and had it all been covered up. They changed our contract to hide it from us and the bank. When we asked them for help with the issue, the office manager refused to talk to us or help. Forget about their oath about representing your best interests as a buyer, they just don’t give a crap about being decent human beings. So sad

My husband and I can’t say enough good things about Janet Greninger and Laura Grenyo.
We were caught in the housing crisis in California. Our bank was making our lives miserable and we sent boxes of paperwork with no results.
Laura and Janet took over our headache and dogged the bank for close to a year. They kept us informed and treated us with kindness and respect.
They achieved what we weren’t able to — a short sale for our Aptos home. We highly recommend them for your real estate needs. They are professionals.

Paul Cuccia is the very best realtor/​broker in Santa Cruz County. He is first in class and truly cares about his clients and getting the right deal for them and not himself. He’s an expert in construction, building codes and can tell you if the home you’re interested in is well made. He notices the details that you never would in a home. He is extremeley patient and kind and will not make you feel rushed. He will be the one contacting you with ideas and listings and not the other way around. Paul previews all the homes that might be of interest to you, saving you a significant amount of time. He will spend a lot of time with you. He is an expert at Comp Analysis and will never let you bid on a house that is overpriced or even one that you cannot afford. He works with the listing agent to make them understand why their pricing is off-​base or how much repairs will cost, to get you the best price, when applicable. All of this is done in a professional and concise manner. He is a strong negotiator and closer but uses knowledge rather then forceful behavior. You will never feel like you are with a salesman, but rather a great friend. I highly recommend Paul for any real estate transactions in the Santa Cruz County area. He is a true expert in this area.