Bayview Hotel

Very creepy and not friendly. Around noon hotel was locked when we went to go find Christine. At 5:30pm tried getting a hold of Christine again. My husband was able to get into the hotel because the back door was unlocked and when he found Christine she was just standing at the front door starring at me and another woman who was also waiting (mind you we were waiting at the front door for 5 – 10 min) CREEPY!!! and to top it off when my husband explained to her that we have been trying to get a hold of her since noon she responded by calling him a liar and to stop telling stories. At that moment I was ready to scream at her for speaking that way to my husband, but realized that it would be a waste of breathe because these people don’t care what you have to say.

WORST Hotel ever! And what restaurant ??? I walked to the front door on a Saturday at 5:30 pm. It was locked. I walked around the back and a woman yelled «what do you want». I told her I was checking in. «Oh», then she came around and unlocked the door. The scattered woman (Christine) could not find the reservation that was made 3 weeks in advance. The place didn’t have anyone there except a few shaky looking young guys hanging out. The restaurant was dark with crumpled napkins and used cups on the tables. I asked «don’t you have a restaurant»? The gal said yes, the Chef wasn’t there yet. But we have steak and seafood and pasta. 5:30 and no Chef??? So after paying $ 179, I went to my room. No heat except a cheesy space heater. NO HOT WATER even after letting the water run 20 minutes. The soap dispenser was on the table instead of in the shower. Is this place a joke. The staircase was a disaster. The entire place has not been taken care of. It smelled of old damp wood. I have never in my life been to such a horrible place. When I left early the next morning the same crumpled napkins and cups were in the dining room. This place ought to be shut down by the health department!

This place… this is going to be a tough one for me.
Pros:
Amazingly charming hotel.
Very friendly family owned.
Beautiful restaurant, great food, wine and staff.
Lots of parking.
Events on weekends.
Clean rooms.
Cons:
The entire business is run out of a bookshelf and a one cellphone.
The price is steep and the pending hold on your card is double the price.
You cant access the patios upstairs because of safety issues.
Events on weekends. (We weren’t told about these before we got there.)
While the live music was fun and loud… it went on past 10pm. then 11pm. then 12am. And this old charming hotel. Well. it was so loud it was like they were playing music in our bathroom. We sat there in our albeit huge comfortable bed waiting for the music to stop. It was pretty awful.
It’s a beautiful building with lovely people inside and if you love old pieces of history definitely stay here. But realize it’s one person running the whole place so be patient and you may have trouble getting sleep on the weekends. It was definitely an experience.
Definitely try the restaurant.

We had family staying with us and needed 2 rooms for 2 weeks. We chose the Bayview because of its authentic Italian flavor and it is family owned. We wanted to make sure our family felt safe, cared for and at home. They raved about the service and staff, loved the friendly relaxed atmosphere with a touch of class. They insist on staying here on their next visit, even though we now have room in our home. Their favorite staff person was Wendy with a charming personality and she was very helpful, their favorite waiter was Christopher who was extremely professional and attentive. Thank you to the entire staff at the Bayview Hotel and restaurant for treating our family like yours!

It’s rare that I take to Unilocal,however my experience last night at the Bayview Hotel was so exceptionally poor that I am writing this review in hopes that the current owners and/​or managers take note… and some pride in their work.
This review only reflects my experiences in the hotel’s restaurant and bar (formerly ‘Booka’) I cannot speak for their lodging and accommodations.
Here are my observations:
— Absolutely a gorgeous and romantic setting, which turns out to be a shame because that’s about the only thing it has going for it.
–Having our hostess /​server hang out at the bar and loudly protest, «…he groped me again. I’m not his f’ing blow-​up sex doll…». Classy.
–Having additional kitchen and hotel staff congregate at the bar. My count was five. They treated the place like it was THEIR bar. Very unpleasant, not to mention COMPLETELY UNPROFESSIONAL. Given that there are maybe 10 seats for guests at the bar makes this behavior even more absurd.
–Menu knowledge. Although our hostess was up-​to-​speed on the night’s offerings, the bartender had no clue.
–Pushy Bartender. I asked for a menu recommendation. When I mentioned to my partner that I was not fond of one his recommendations, he imposed himself on us and said «It’s really good and I’m going to convince you.». No you’re not, Dude. Please do not eavesdrop on our conversation and then interrupt us. Especially to insist on an item that you know I’m not a fan of. WTF!!!
–The Food. The pizza was actually pretty darn good. However, both of us were up all night with a gnarly stomach bug. This may be an isolated case, but if I was in charge of that kitchen, it would be high time for a sanitation audit.
–Steps of service. BASIC STEPS OF SERVICE. Or lack thereof. We had to ask for silverware, water and napkins. I presume we received our napkins when the bartender threw a stack of BevNaps in front of me after I asked for them. Again, CLASSY.
–Overall karmic vibe. The staff here is clearly unhappy. This completely permeates almost every aspect of one’s experience. Check your negativity at the door before you step on the floor, peeps!
GET YOUR ACT TOGETHER, FOLKS. IF YOU FAIL, YOU HAVE NO ONE TO BLAME BUT YOURSELVES.
TAKE PRIDE IN WHAT YOU DO.

My friend and I were excited to spend the weekend in Santa Cruz for the annual Blues Festival. It was to be a fun girl weekend for us. We have been friends for 35+ years and hadn’t had a chance to catch up in ages.

We arrived at the hotel at about 5:00 which we were told was check in time. The place was a shambles. Apparently their contractors had just completed putting in new hardware that morning. The ladies were very kind and apologetic. They said our room would be ready soon. I reminded them we had requested a room with a bed and futon to accommodate the both of us comfortably. They said no problem.
We told them we would go next door for a beverage and asked that they alert us when the room was ready. An hour went by and we hadn’t heard from them so we went to check. They said our room was ready. We went upstairs, and they had put us in a room with no futon and no room for a futon. Just a double bed and certainly not large enough for two gals. Unless we were the cuddling sort. Which. we aren’t.
We told the ladies this was not acceptable as we had booked a room with a futon months ahead of time.
They showed us some other rooms. all of which were in various stages of disarray. One in particular was a decent size so we agreed that would work fine for us. They told us they would get to work on that one right away. It was then about 6:30 — 6:45.
Long story short… We went to have a bite to eat, came back to check, the room was still not ready. went for a drink went back to check, our room was still not ready. I informed them my friend was handicapped and really needed to lay down. They said… it’s not ready. If you don’t like it go somewhere else. Really??? It is Friday night on Memorial Weekend. Go somewhere else. How freaking rude and uncalled for.
We were stuck. nowhere else to go and reservations made months ahead for a room that we were supposed to have been ready at 5:00.
We finally got in our room at 10:30 that night. They made no offer to reimburse us for a portion of our room rate and when we asked if they would they flat refused.
Once we got in our room it was comfortable if a bit worse for wear. The bathroom however was shared with a neighbor, drain in the shower was clogged, the grout was disgusting and dirty. Certainly not what would be acceptable to most anyone.
On to the next day… We were told breakfast was included with the room. My friend was exhausted and sore from the long day before so I went down to get coffee and see what was for breakfast. Mind you, I waited until an hour after breakfast service was scheduled to start. No coffee, no food no nothing was ready. They were preparing to serve on the back patio which was littered with chairs etc from the restaurant next door. and the landscaping looked as though it hadn’t had attention in over a year. The tables hadn’t been cleaned in God knows how long. I was told breakfast would be ready soon. Sound familiar?
Because of our experience the night before I opted out and went next door to get us lattes and breakfast burritos. Thank goodness I did because the following morning when we went down for breakfast it turned out all they had was one french press, oatmeal and pastries purchased from the store. The oatmeal was made on a burner attached to a BBQ. At that point. we said what the Hell. had oatmeal, coffee and some juice, packed our bags and said adiós to the Bay View Hotel.
They charged us $ 249.00 per night for that. NEVER and I mean NEVER will I ever step foot in that hotel again.

My family and I were very disappointed in the long wait (aprox 45 mins) for our food to arrive and It was not busy at the time we were seated.
The first glass of wine was sour like vinegar. My wife had to send it back for another one.
Very high price for such little portions and the food was rather bland.
The Bayview Hotel is such a landmark and childhood memory for me and I find it
Very disappointing to find the restaurant at this level of quality.

This business is a complete and utter joke. My experience began in early December when I purchased a Groupon for a week night stay and $ 40 restaurant credit. Being the savvy shopper I am, I called first to ask if the night in question, my birthday, would be available. After a bit of a runaround and «call back later“s I finally confirmed my date was ok with CHRISTINE so I purchased the groupon and called back to schedule my reservation. I got a runaround again, so i wasnt able to book the room for a day or 2 after i purchased the groupon but finally i got hold of CHRISTINE and she took my room reservation. WELL when we showed up on the eve of the 9^th, she was clearly not expecting us, even said so, and said she would have to heat the room. We were there before 4pm so she pointed out some wineries to visit while we waited. Upon our return, the room was ready and cute, but not warm. There were 2 electric heaters in the room, only one of which had been plugged in and turned on. We rolled the other into the freezing bathroom and got it going and we went down for dinner. Dinner was a joke. The ravioli is 2 sheets of pasta with veggie ragout tucked inside. A $ 3 meal for a ridiculous price. Anyway, we headed out for a movie to celebrate MY 40TH BIRTHDAY, and when we returned to the hotel the room was still not warm but doable. We fell asleep around midnight and when I woke at about 3am to use the bathroom, A FUSE HAD BLOWN AND THE ELECTRIC HEATER AND LIGHT IN THE BATHROOM WERE NOT WORKING. There was nobody on premesis to handle our situation. NOBODY ON PREMESIS TO HELP US! RIDICULOUS! When we woke in the morning at about 7, the other fuse had blown and the electricity in the main room was out! STILL, NOBODY WAS ON SITE TO HELP US! We even roamed around the building trying to open doors to find people. The sign on the front door said breakfast served at 9, but CHRISTINE didnt show up until 930 to start breakfast. When my husband spoke to her about our experience and dissatisfaction, SHE ARGUED BACK! She clearly had no concept of what real customer service and satisfaction is. We wanted our money back; she said we have to go thru Groupon. It wouldnt have been so bad if she had simply been apologetic and offered some sort of compensation. Ive worked in the sales/​service/​hospitality for years and what occurred at bayview on MY 40TH BIRTHDAY was a travesty. I would never let a guest leave my business with the attitude that I left with from that business that day. I have filed a complaint with Groupon to get my money back for the horrible night i stayed at bayview hotel, but they are taking their time with it. I think I’ll be Unilocaling about groupon too…

The owners are nice and the staff are friendly, but it doesn’t make up for lack of customer service and attention to detail. The place itself from the outside looks nice and the remodeled restaurant is very beautiful but the Hotel itself needs a little help. The Bay View Hotel has a lot of historical significant in the Santa Cruz area. I really wish I could recommend this place but I can’t. The lack of customer service doesn’t make up for the history of the hotel. It’s not worth the cost of staying here.
1) The room we were suppose to have wasn’t available because of plumbing issues in the room so we were given a different room. No apologies or reduced rate for smaller room.
2) The hallways had furniture in them that we had to step over or squeeze around (see photographs). Televisions and building material on the outside landing of the second floor.
3) The landscape was in shambles. Cut branches laying about and plants pulled out sitting on benches.
4) No toilet paper or spare toilet paper in the bathroom, really at the price per night one would think they could cover at least that detail.
5) Breakfast was part of the overnight package, but the owner or staff couldn’t seem to make it at a time they scheduled (10am) to prepare breakfast.

We stayed overnight on October 30, 2012 (our anniversary).
We are locals and wanted to stay somewhere close enough to go home for an errand we needed to do. We were thrilled to take a holiday where we almost did not have to put on a seat belt to get there. We were also interested in whatever ghosts might be there.
We booked the honeymoon suite on the 3^rd floor for our anniversary but when we got there the room we were told the room had a plumbing problem. So we were put in Rm 9 on the 2^nd floor which is the room previously occupied by the couple who built the hotel: Jose and Angustina Arano. There was no mention of an adjustment in price. We discussed what time we would have breakfast with the owner and we agreed at a late breakfast of 10 am.
We never saw anyone after we got the keys. We went out to eat that night and when we came back the bar downstairs was closed and everyone was either gone or in their rooms. Personally? I like being left alone so I was good with this.
…
The room itself was nice, but was crowded in retrospect (we counted 8 or 9 chairs/​seats in a small room by today’s standards). It had a small TV which we thought was weird for a B&B, but not my decision. There was also a large TV in the closet, plus some sort of amplifier thing in the closet that was out of place. Then again, there was also a TV out in the rain on the fire escape landing plus a bunch of other things like tarps, carpet, ect. The room had space heaters that worked well, a dresser, closet… all the things you would expect. Nothing was broken.
Why only 2 stars?
Our bathroom ran out of toilet paper in the morning and could not find any more in a closet, ect. The downstairs bathrooms might have had some but we just went home to do our errand and used the bathroom and shower there. No one was around to ask.
There was stuff in the hallways that should not have been there. It is a historic landmark and it should be suitable for safe accommodations. ie: On the 1^st floor was half of a roll top desk on its side in the hallway, and there is one room on the bottom floor filled to the brim. On the 2^nd floor there was an over sized chair blocking the hallway right outside of Rm 4, and even a tuba with it I looked in one closet in the hallway for toilet paper and it was packed to the brim to the point of being unusable. On the 3^rd floor there was a ton of stuff from multiple vacuum cleaners to supplies, statues (the place has a TON of statues). There was a 3^rd floor room that was completely inaccessible due to stuff in the way of the door. The back patio is not inviting. I find it ironic that I am the one saying this as I will go anywhere and deal with just about any sort of experience… but I slept in the Arano’s room and feel like I saw it through their eyes.
…
I really thought about not writing a review because I have to live here… but two things changed my mind.
One. I am a history buff. I believe an outstanding historic monument in a community like Aptos should be restored. If you just have dinner at the Bayview you will see a pretty nice area because it was overhauled last year by a TV show. Not sure if it is historically accurate but it is beautiful. But if you go upstairs? Or if you look in the backyard or side yard? It is a completely different experience.
Two. The upstairs areas have fire hazards. Putting amazing history in danger is never cool.
Its original name is the «Anchor House»:
We were down stairs for breakfast at 10am like we were supposed to be, we waited 15 minutes which gave us time to see all the details I mentioned above… but the owner never showed up. This was very disappointing. That was going to be our chance to eat in the newly remodeled dining room. Our anniversary should have ended better than that.
The people who ran it and worked there were very nice, just unavailable. In fact a patron at the bar told us we would be served soon not a staff member.
I enjoyed my stay because I like to be given keys and then left alone to enjoy myself but left sad like the original owners from 1870 would not be happy. I think that unless someone comes in and manages the place? It will not be long before the Bayview goes up for sale again. It is sad because it appears that 90% of what it needed to do it right is there for the taking.
I do believe it is haunted as we had experiences. You can message me about it.
I am writing this because the Anchor House, Bayview, should be looked after. I am a rough and ready person who does not like box store hotels, nor do I even like really «nice» places that others seem to like. I picked THIS place for a reason. I am glad I got to stay there, but still sad.
After my breakfast of donuts down the street I went and paid my respects to Jose and Angustia Arano who built the BayView. I also found their graves and their babies grave, too.

I’ve seen this place for years… Gazed upon its grandness, standing proud anchoring the nearby smaller towns as an elegant lady. Inside the building is a whirlwind of vintage history and the silent ghosting haunting the rooms appear. Christine and her family and staff that runs this place certainly needs help. go over and see what you can do. its a worthy cause. More importantly, and hopefully less callus as gentrification shadows over the immediate neighborhood, an upscale mall (Like Baystreet or Santana Row) is in current development. One will hope this mix of old and new can live seamlessly. I just don’t know.
The room we stayed in was pimped out in Victorian furniture. I felt that in our room everything appeared over-​sized and cumbersome, so it took a little getting used too. The rooms themselves were slightly funky, as I am used to pristine levels of hotel and bed and breakfasts, — but in this case — I was actually a bit tickled and happy that this grand hotel retained soul to reminisce history and not completely sanitized away. This is a good thing. as some Victorians are simply whitewashed its as if you are spending the night at Restoration Hardware, and not a beautiful flavor of history.
Gotta spring for both the room and breakfast. Certainly worthy of the show. Also. in the evenings. order one or two of their pizzas… quite delicious.

The restaurant remodel came out very nice. Menu is just right with plenty of options for anybody’s taste. The servers are still trying to knockout some of the new and old systems of the layout but we had a good experience. The gnocchi was as good as they serve in Luca, Italy.

From start to finish our stay at the Bay View Hotel was a total disaster. My boyfriend had really wanted to stay at the hotel because he had previously eaten at the restaurant when visiting family in Aptos and was enthralled with the history of the hotel. He was also eager because of the hotel supposedly being haunted by ghosts. I called to make a reservation, but was told that the person who scheduled reservations was not there and to call back later. After calling four times I angrily gave up and booked another hotel. My boyfriend being stubborn called one more time and finally got a hold of someone and made a reservation and so we canceled the other hotel. When we arrived at the hotel on the date of our reservation, we arrived an hour before check in time and were told to come back around 4. We arrived back to the hotel at 4:20 and were told that towels had to be put in our room so we should wait a minute in the bar. It took them ½ an hour before we were finally escorted up to our room. First thing we noticed was that the chandelier with three lights had only one working and was covered with cobwebs. There was dust everywhere with an overly crowed room. I bent down to take off my shoes and saw that the couch was broken and was literally being held up by soup cans. Later on we went down for dinner and found that the restaurant was greatly understaffed for the attendance and they kept forgetting to get customers what they asked for and the food was not that great, especially for the prices. We went out for a bit and came back to the hotel at which time I decided to take a shower. I found hair in the shower, and the shower was broken and didn’t work properly. There was also only cold water. I passed on the shower and we decided to go to bed around 11:30, but when we pulled back the covers we found hair in the bed and were completely disgusted so we slept on top fully clothed. Soon after we went to bed the women in the room across from us started loudly singing that the ghosts were coming and etc. The singing went on for a while. Then they started vacuuming down stairs, which we could loudly hear in our room. Since we were unable to sleep we began to read reviews of the hotel on different sites and all of them seemed like what we had experienced, or worse. We read that people who confronted the owner often did not get the results they wanted so we decided to just pay and take it as a learning experience. We skipped out on breakfast the next day, which seemed to upset the owner. We had thought that that would be the end of the hellish hotel but when we returned I realized that I had been charged for two nights at the hotel, once through the hotel and once through the restaurant. I called and the second charge was canceled. This was a horrendous experience and I recommend DO NOT STAY HERE!!!

I made a huge mistake of driving to town w/​o doing any research on Unilocal.I was hungry and pulled into this hotel parking lot. The parking lot was absolteuly empty and the hotel looked closed as it was dark inside. However, the sign said «vacant» and we thought how bad could the place be – it’s a hotel. We walked in I wanted to turn around and walk right out as inside was dark and dirty but a cheerful waitress greeted us so despite my instict to turn around and run away, I sat down.
Everything is a downhill from there. Ordered tea and water was luke warm. Half hour after we ordered food, they brought second batch of two tea bag and said «let me give you more hot water.» The né tea bag seemed like it stayed inside an apron for one too many years. I didn’t want to touch it. Then, another half hour later, as I got up to walk out of the place, waitress brought the food out apologizing. Chef came out shortly thereafter and profusely apologized too. They said something about owner micro managing. What ever. The omelet we ordered looked hideous. A five-​year old could cook a better omelet. There was nothing inside or if there was, ingredient wasn’t any where to see. Potatoes were greasy and perhaps about 15 square pieces.
Eggs benedict looked innocent enough but it was nothing more than two eggs on top of dried piece of bread and cheapest BACON one can find, (no Canadian bacon). Sauce was bad.
Side fruit I ordered costed me an arm/​leg, consisted of banana, orange and apple.
All in all, it was a crappy breakfast and it set us back $ 30.00 which it immediately came out (if you know what I mean), and took over an hour for the crappiest food on earth.
I should’ve read the Unilocal before going in. I didn’t. It was a huge mistake. Now I’m suffering from some type of a virus in my stomach. Salmonella from the eggs perhaps?

Well well well… this inn is very very cultured, its been around since 1870, around the time of the great plague, Bay View inn was actually a Hospital at that time, the city of Aptos was actually a quarintine zone for those infected, the bridges were burned, and the place was basically isolated, hundreds of people… including small children, animals and adults mostly in there 20’s 30’s were all quarintined and made to live out the remainder of there days at this location.
This is single handedly the creepy and most haunted place I have visited in some time, recently when I was visiting I stumbled upon Ghost hunters doing a study on the property. There findings were alarming and confirmed beliefs that the property is indeed haunted. The garden contains statues that seem to stare at you in the middle of the night, you can hear horses and children laughing when none are around. If you dare take a ride on the wild side, visit the bay view inn and around 2am take a walk in the garden and you will get more than you paid for I guarantee.

I couldn’t possibly say enough good things about this hotel. Each room is a work of art, all different. I’d recommend getting a tour of the available rooms before checking in to pick your favorite. And order a pizza! They have a wood-​fired brick oven on the back patio, and Giovanni makes some of the best thin-​crust pizza I’ve ever had. With his Italian accent I thought he was doing a character when I first met him, but no, he is that character, and he’s a phenomenal cook.
I can’t imagine saying this about any other hotel, but seriously this place is a vacation destination in itself. And it doesn’t hurt that its in a gorgeous little old West style town with some world class beaches nearby.
If you get really really annoyed by someone taking an extra minute or two to bring you a towel, as some of the previous reviewers do, then maybe this hotel isn’t for you. But if you like a personable family run hotel that oozes love and character from every nook, then I couldn’t recommend this place highly enough. Just check in and go down to the bar and take it all in.
Make a reservation, it filled up while we were there and people were getting turned away.

What a beautiful, family run little restaurant-​hotel. A hidden gem! My boyfriend and I just spent a night there and had an amazing time.
We stumbled upon this hotel because we had arrived early for our dinner reservation at Café Sparrow across the street and the hotel caught our eye. It’s a historic gorgeous landmark building with a lovely dinning room in a window walled and roofed up patio on the front flanked by an old really big Magnolia tree.
We went in and saw a quaint bar with a few folks drinking and conversing in it, white walls, high ceiling, large mirrors, old fashion roomy and airy interior from the late 1800’s. A piano, some interesting and unique decorative items scattered here and there, family photos…
We were going to sleep in our camper van but it was my birthday and my boyfriend booked us the honey moon suite on a whim, to make the day even more extra special.
Great dinner at Café Sparrow followed by lazily sipped fancy Belgian beer and brewed-​to-​order Irish coffee chatting with the bar tender, some locals and eventually Christina and Giovani, the husband and wife inkeepers and some of their daughters. Oh I forgot to say that hotel Bayview has the most adorable courtyard in the back, full of mature trees, fragrant rose bushes little sitting areas and dining tables and chairs and most importantly a wood-​fired oven that Giovani and the chefs from the restaurant use to bake their amazing pizza.
The honey moon suite was a beautiful room with large bathroom, big tub to comfortably soak with a loved one, a nice shower and the bedroom was so charming and tastefully decorated with a fireplace (gas) and a bed with that fabric roofy curtainy thing that they used to have over beds way back when, and which I had always dreamed of sleeping in, one day.
We had breakfast there the next day and the food was delish! Christina served us breakfast after 1 PM when we checked out even though the menu says breakfast served only till 11:30. Breakfast was free with coffee and mimosas too. So generous of them!
If you are into a charming authentic adventure please make sure to check this place out, or at least stop by for drinks at the bar or a meal at the restaurant.
I think the bad reviews are written by folks that have either extremely high/​picky expectations or that really didn’t want a family experience and should have gone to a chain corporate run hotel instead.

I’m not much of a bed and breakfast kinda person but I got a gift certficate here from a friend and decided to take a romantic getaway with the hubby. Pretty room! Nice hostess/​waitress (she was both), nice bartender. He talked to us even though we didn’t order anything. They play nice live music there. They have a really cool piano, one I’ve never seen before and they let my husband and I play it. I would suggest coming here when it is warmer weather. I was freezing at night and the heater they had inside the room was not able to go above low or else it would short out. If you have allergies you might want to bring some medicine. Because its such an old building it can be kind of dusty in some places. The food was really good!

My husband and I wanted to head to Aptos with our dogs one weekend, and we were lucky to find this place as we were looking at the last minute.
The place is charming, the people very nice, and the food was excellent. The 3-​star rating purely is a reflection of two things:
1) Not-​so-​clean room
2) Had to wait quite awhile in order to check-​in
Dog-​friendly shouldn’t mean dog-​dirty. Sadly, we found hair in the shower (not sure if they were human or canine), and the carpet was stained (again — origin uncertain).
As owners of a dog-​friendly establishment ourselves, we understand the extra effort that is required to keep a rental looking beautiful. It was clear to us that the Bayview could take a few extra steps in this area.
Then again, it could be that the carpet is simply very, very old.

This place is a trip. We decided to stay there because it was the only place within 45 miles of Monterey that had rooms available this past weekend.
When we got there, they asked if we wanted water. «Sure, that would be great!» But it never arrived. Neither did our towels — both days we were there (although it is not hard to find where they are hidden.)
The hotel is incredibly cluttered. As my son said: «they could have a garage sale as big as Wal-​Mart, and they’d still have stuff left over.» Even our dresser drawers were full of magazines.
The rooms are cute, in a cluttered sort of way, but there is no central theme, and a lot of the pictures in the rooms are kind of creepy (we were in rooms 3 and 9). The dining room is a very weird combination of naked Hawaii women, weapons, French and Italian art, and dusty overhead sprinklers.
The door knob fell off our bathroom door, pictures are nailed everywhere with cheap nails in crusty plaster, and the view out our room (which could have been very pleasant) was of stuff strewn everywhere on an outside terrace.
All that being said, this is not an unpleasant place to stay. The beds were comfortable, the food decent, and the staff friendly. It is about a 40 minute drive to Monterey.
An interesting experience, and one we’ll remember.