Pep Boys

Derp! After 1.5yrs battery is dead. Good thing I love this Pepboys and their service. It was easy as 123… To get the battery swapped out under warranty.
Good service, good people.

Customers and grandmas especially, beware! My car broke down. Their diagnosis was 1370 in repairs. Other mechanics call that a «Shotgun approach.» Charge customers for everything, even unnecessary things, and play on my need to fix the car. Expect that if you go here. Even what they told me were the absolute essential costs were $ 500 over the price I got 2 miles down the road at Zych’s, who are true professionals. Now the car is running fine. But going back to Pepboys, the story gets worse. I look through the list they made which added up to 1370 and find out they are double charging me for hundreds of dollars of repeat fees. By mistake or on purpose, that’s still Crazy (with capital c)! They turn an issue that is now costing only 2910 (at Zych’s) into a 1370 robbery in a bunch of sly ways! Not to mention that their catch-​phrase Pep-​boys «Does everything for less» is simply not true! Their hourly rates are 113 which is almost 30 dollars more than local competition, all trickery aside. Big chains = big overhead. They DID help me get a discounted tow away from them to Zych’s but only after I put up a fuss. All in all, Don’t go! There are plenty of good local guys who treat you honestly, fairly, skillfully, and with the customer in mind! Go to Zych’s. 40 years of honest local pro service!

This place is great! I was headed out of town at around 6pm on a Friday night when I found a nail in my tire. I called them up and they said they could repair it right away. I arrived and they went to work immediately. I was fixed and ready to go in a quick half hour. Then, to top it off, because I’m a member of their rewards program, the tire patch was free! You can’t beat that customer service. This place is the best!