VCA Apex Animal Hospital

Extremely helpful with our new puppy, particularly with answering the many questions we had since we are new pet owners.

We have been going to VCA for just about 10 years now, it has had it’s up and downs over the years. I have stayed because of our dogs health issues. There were many times I wanted to change due to the high turn over of staff including the doctors. Dr Dwight was there for a while then he was gone, and the front office, forget it, once Pam left it all kind of fell apart, she ran a tight ship. I was still weary once things changed again so I wanted to wait but I can now say, VCA is back. James does a great job running the front office! I am very happy with the care we are now receiving (again) and the way the office is run. They also got a new groomer in there, while I loved Kathy the assistant because she knew my dog, I picked him up with the best hair cut he has had in 10 years. I dropped my 10 year old off for a cut bath and shots, all taken care of while I was at work. I also think I spent the least amount EVER on a visit. No phone calls to tell me he needed this or that or maybe we should run tests. I am extremely happy with VCA and would recommend for care. Thanks James and staff for turning it around.

I have limited experience with them but the 2 times I went there were excellent. Clean facility, nice staff. Dr. Taute took time to listen to concerns about my newly adopted dog and explain what we were doing and why. Unfortunately the clinic is far from my house (over an hour) so I had to transfer care.

Could not have been happier with our visit. I called with questions before we came in and the woman on the phone was so helpful and pleasant. She talked me through everything that needed to be done (as I brought in a rescue with no records). Lily was nervous and both employees at the front desk came out and petted her and loved on her before we were seen. Once in the exam room I was told all of the procedures they would be doing, and they were so sweet to Lily. We saw Dr. Cochran who I could tell actually cared about the well-​being of my dog. I was able to use a free first vet visit coupon, along with another package for new pets. Will definitely use them for life.

Dr Cupp has treated our now 6 year old Boxer Indy since she was 10 weeks old.
We have had some very trying times and issues with her health and Dr Cupp has held our hand through them all.
She is the most caring vet you’ll ever meet. She not only cares about cost & treatment but doing whats right for your pet. On several occasions not knowing what was wrong with Indy she suggested an over the counter treatment first and to call if problem still continued. With that said there is another vet that is a male at this location he ISN’T very nice. Saw my dog 1 time and I took my dog and walked out to the fromt desk and rescheduled Dr Cupp.
The cllinic isnt fancy or new but if you want loving care for your pet see Dr Cupp.

My daughter brought home a stray dog over the Christmas holidays and told me she was searching through the bushes at their apartment complex in Greenville, NC. All I could think about was the poor dog was searching for her puppies. I called and got a same day appointment with this vet place. They offered a free first visit coupon. We took her in and found out that she hadn’t delivered yet so we didn’t have to make that mad dash back to Greenville to look for puppies in the bushes. The vet we met, Dr. Cupp, was absolutely wonderful. She is something of a miracle worker with the dog. She held the dog and comforted her so she would not be scared. She actually quit her job and went to vet school when she was 41, and has been practicing her vocation with love and kindness. She said that Honey, we named her that, since she was a honey color… and it fits since she’s also so very sweet… still had her pups and that was without an expensive xray that another Apex vet office wanted to charge, along with a $ 75 visit fee! She told us that Honey was full of fleas and had fly strike (which are crusty scabs on her ears). She also told us that the dog was not abused, but not well cared for and when we mentioned the shelter and Animal Control in Greenville, she told us they may not allow her to have her babies. So we decided that we would not send her back and would find her a home here locally. The office workers and the vet assistants were also very nice, we didnt’ bring the free first visit coupon, which we forgot to print. So they let my daughter use their computer to print it off. That was such a nice thing for them to offer a free visit. So a few weeks ago, in the throes of birthing babies… I called their office and they walked me through the typing of the umbilical cord, helping with the sac, and calming me down… lucky for me after she had the second pup standing up in my bathroom, she got down to business, nature took over, my son and daughter came home, and she had all 10 of them! What a good momma dog. So if anyone knows of a good place/​rescue to make sure that the pups will have a good home, let me know! The Animal Control officer finally called a day or two after Christmas, and wanted to know my address and then wanted to know why the dog was in Apex, why didn’t I call the city police, if they were unavailable… I was violating their ordinances, I had to go through the proper adoption proceedings, etc. I kept getting visions of being arrested for standing up for a pregnant stray and I would have gladly gone to jail, but I was not going to give them the dog… So she is doing well, waking me up every few hours to go outside, she has been having problems but… the puppies are thriving and growing big and they are so cute and a buddle of joy! We’re taking Honey back to the vet to check her out and make sure she’s producing enough milk and something to settle her tummy. And I would gladly take her back to see Dr Cupp, where she got such very good care.

Overpriced and overkill on medication for a minor vomiting issue (that I was told was resolved until the dog threw up all over the back of the car before I left the parking lot). I hear their prices went up after they became a VCA vet but can’t vouch for that, I just know I can’t get out of there for under $ 250 even for a regular check up.
I’ve since found a local vet that actually acts like she cares more about my dogs than my wallet.

Do not take your pet their, you’ll be very sorry, been there done that, no more, awful care and treatment to our dogs and look else where before you feel the same way a lot of us feel, DISGUSTING

I have to say this is the first vet I went to. After $ 350 plus dollars later. I did find out from an employee at the time the procedures that were done were unnecessary.
I also used the boarding facility, not real happy with that either.
One other thing, I was not impressed on how the vet treated the employees.