Black Moose Chimney And Stove

Black Moose has been cleaning my chimneys here in Francestown for the past four years, and the owner Matt also built a small hearth and installed a stainless chimney in my office three years ago. I have found the owner Matt to be highly knowledgable, professional, and courteous, and have had no reservations recommending them to a number of people in the area.

They have serviced our chimney for the last five years. We needed a new stove this year and I went with Matts highly valued opinion of what would be the best unit for our family! I could not be more pleased with his choice !! Thank you so much Great install great service highly recommend!!!

Just wanted to take the time to let people know how this company really operates. WE had Matt come out to do a quote on 4 chimneys from a home that we had just purchased. Matt seemed honest and professional. The quote was great and was going to take about a week. As business owners this seemed great. It turned into a long drawn out ordeal. Matt on two occasions never showed up and we had to call his wife to track him down, Apologizing for not letting us know he would not be here that day. Several other issues kept coming up and finally after almost 4 weeks the chimneys where supposedly to be done. AS I look things over it was a very messy job. A roofer contractor said it looked like they where just patched together and the basses in the basement where not even fixed properly. Matt also never put back the catch doors to the base of the chimney’s where you clean them out. AS we build web sites Matt uses a lot of stock photos to make it seem like it is his work that has been done. We know have to have to get some one to come in and fix the mess and poor work!

This guy knows his stuff! He was easy to get in touch with, was willing to come up to Sunapee, and gave us a price quote by email. The day of our appointment, he cleaned & really looked at our chimney, wood stove and insert. He was very professional, gave specific advice and was prepared to fix minor problems from his truck. He is very knowledgeable and does all kinds of cleaning, repairs & service. I felt that I should write a review for him, since I had searched Unilocal in order to find someone to look at our chimney (we recently bought a cottage & the previous owners «did it themselves» for 30 years). Six years ago I paid for the same service (different house/​different kind of woodstove) and there is no comparison. Black moose was much more thorough, much more helpful, took more time to do the job and did a better job. 5 stars here! Sunapee, NH