Walmart Vision Center

I always get my contacts from here, but I get my glasses from Kaiser. But recently I got all my stuff stolen so I needed glasses for a good price right away and my insurance from kaiser wouldn’t cover until 6 months from now. So I came to Walmart vision center. Everytime I come here I am always greeted with a smile. The person who helped us was Alma she was so sweet and helped me out in getting the right pair of glasses for me. She went above and beyond my expectations.

Alright, so tbh I had low expectations for this vision center. Many moon ago I had an exam and bought glasses from a different Walmart vision center and the prescription was off. But I have no money right now so I gave it a shot!
Walked in, scheduled an eye exam, NEXT DAY. Cool. Went in next day, waited about 10 minutes, then had the best eye exam I’ve ever had. The doctor was relaxed, patiently flipping lenses back and forth, and she was very professional, also, good-​looking.
I already had frames, I just needed lenses, they would have lost a star here because there was a new (hopefully new) girl working who was semi-​incompetent. For example, she was waiting to sit down with me (making me wait, she gets paid regardless), because there was no combination of customer seating and employee seating. (The store was not busy, though, it were friend & family-​types taking up a few seats here and there.) As soon as I heard someone ask her to help me and she said «There’s no where to sit» I slid an unoccupied seat around and sat in it. A moment later she sat facing me. Next she had a very difficult time helping me pick out lenses, but thankfully she asked a seasoned employee for help. She was nice the whole timed and blamed her cold for her being out of it, and she did seem eager to learn!
I came back to pick up the glasses and realized later the tint I asked for was too dark. I went back in fully prepared to pay for new lenses but their 30-​day policy covers it!
The gentleman working there is nice, has a lot of energy, and is professional, although I overheard him using condescending tones with a young male customer, as if the customer were many years younger.
My glasses came back perfect.
Overall my experience here was better than my last 4 Lenscrafters visits. I highly recommend this vision center, especially for the doctor.

THIS IS THE WORST OPTICAL OFFICE… I took my exam and ordered a pair of glasses last month. For some reason the office made my glasses wrong 2 times and still to date the office has not been able to place the correct prescription. The doctor has seen me every time and can’t figure out what has gone wrong. I have given up on WALMART VISION CENTER… I requested for a refund on the glasses and the exam because obviously the prescription that was take and given was INCORRECT… The front desk ladies refused to give me the refund and began to over talk me as if I was in the wrong. I then spoke with a man whom refunded me for the glasses but couldn’t help me with the refund for the prescription. I called back and spoke with another lady who said speak with the corp. office which I did. They where of no help either, the rep I spoke with could only say the exam is not refundable because the doctor has already been PAID. As if that is my problem. I paid WALMART VISION CENTER for an exam expecting the to get the correct prescription. Mind you the exam is only $ 58.00, as if that is really going to hurt the doctor. I now have to pay for another exam because mind you I still haven’t gotten any glasses. Don’t waste your time going to the ANTIOCH WALMART-​VISION CENTER!!!
Thank you,
Exequiel M.

This is the place to go… I had went to a very nearby optical office. they were so rude, I so hapy I went into walmart, the staff — and the Dr was so friendly — helpful and thorough… I ended up getting both glasses and Contacts. they helped me to put them in and out and had the patience when i couldnt do it, not to mention they were so kind to my daughter — they put a movie on for her — let her color while she waited — although they were short staffed — they service wasnt inpacted. I recommend this to my friends and family many times over …

I could not be happier — My daughters age ²⁰⁄₁₇ both went for an exam and the Dr called and explained everything to me. They were professional and helpful. And Heck it was Walmart so the glasses were so reasonable
Thanks for the GREAT service —

Friendly, efficient, the Optometrist or Dr. I worked with took her time to allow me to ask questions and explained things patiently. They also inform you of costs beforehand if you ask, especially insurance related costs. Slight mix up when I paid for the appointment, but it was resolved. Number listed isn’t correct. Try 978‑0296

Wait time for glasses to be made could be faster, but all in all I have no complaints. Will return