U S Cleaners

No 1 hr service no same day, drive 20 min to get 1 pair of pants pressed and cleaned 4 hrs before closing only to be told they can’t do 1 hr or even same day, well why advertise that? Never wasting my time there again

I had been using this dry cleaner for a couple of years. The last several times, I noticed that several of my shirts and pants were getting ripped and shredded in different areas. I always had the owner repair these (which I was charged for). The last time I went there, she actually gave me somebody else’s shirt. I returned the shirt and asked where mine was. She then got angry and asked me to prove that she had lost my shirt. Her next step was to offer me a used shirt as a replacement for the shirt she lost. Really, a used shirt? After 3 weeks, I returned to see if she had found my shirt. She had not. She again offered to find me a used shirt and she became quite hostile and agitated. I said no thanks and that I would not be coming back. She then went on a psychotic tirade about how she gave me discounts and how she repaired my shirts and pants and how dare I get angry for her losing my shirt. Wow, this lady is really losing it! Never again will I return to this place and I strongly suggest that you look for somewhere else to go. This individual knows nothing about customer service or etiquette. I know many other solid dry cleaners where I can spend my hard earned money!

I have used Mrs. Lee for alterations, laundry and cleaning for 10 years. She is excellent. Because of my travel schedule I would sometimes leave 10 – 12 dress shirts and a couple of suits. She pays attention to detail and also advises you in advance of potential problems such as intractable stains. She has done drapes, leather goods, my wife’s frilly blouses, etc.

The lady in here is soooo sweet! She remembers me everytime, and I only will go to her for my alterations. She is amazing!