FarWest Sanitation & Storage

This is based entirely on the lack of customer service since I didn’t actually rent any portable toilets, so I can’t rate the actual service. If I could give zero stars, I would.
Recently, I had a major disruption to the plumbing at my business, and was going to be without the use of toilets for at least a couple of days. I run a center that teaches job skills to disabled adults. With over 40 people at the center each day, we need toilets.
Granted, it was early afternoon on a Friday when I contacted FarWest Santation. The receptionist tole me that all the representatives were currently working with other customers, but I would be contacted soon. After being transferred to voice mail, I explained my need, left my contact information, and waited. As it go closer to 5:00PM, I called again. The receptionist remembered me, and expressed surprise that no one had called me back. I provided her my information directly, and again was told that some one would contact me.
I never received a call back from FarWest; not over the weekend, not the following Monday. Nothing.
If they don’t need the business or don’t have the ability to fulfill a rental order, I would expect at least a follow up explaining that.

FarWest saved our house! We rented a toilet for 3 months and kept it outside on the driveway while we had construction going on in the kitchen. All the contractors used the FarWest toilet instead of traipsing through the house, covered in dust, carrying all the dust with them. The house stayed clean. The FarWest guy came on a dependable schedule to clean out the toilet, it was all very easy. When we were done I called them and they came and picked up the toilet so it’s all gone. It wasn’t expensive at all and 100% worth it. Highly recommended if you have a remodel going on! Thanks FarWest!

I have nothing but good things to say about FarWest Sanitation. I rented a unit with two toilets for my wedding last weekend. From the beginning Dina was incredibly helpful — giving me all the options without any pressure. The unit was delivered the day before my wedding and someone came to pick it up the day after. It was beautiful, clean and AIR CONDITIONED! A big hit for any event taking place in Concord in late June :)
Thank you to Dina, Femi, and everyone at FarWest Sanitation for all of your help!