Having recently dealt with BJ’s tow, I am not impressed. They tow vehicles for expired registration without verifying the registration. They damaged my car and refused to fix the damage that they caused. This company needs to be arrested for towing cars out of private driveways. That is vehicle theft. I am reporting them to the Better Business Bureau, and not for their better business standards.
Sasha F.
Classificação do local: 1 Pittsburg, CA
They illegally towed my car last night out of my apartment complex. It is in their contract with my apartment complex to NOT tow ANY car unless it is tagged or the manager of the complex approves it. Around 12am last night, they decided to tow my car because I had my read tire on the line of my parking spot and a «no parking» zone. In their opinion, I was parked in the«no parking» zone! After I call BJ’s, my security in my apartment complex, my apartment complex after hours and my apartment complex maintenance, the manager of my complex is woken up and calls BJ. However Kenny the Idiot was working and wont release my car until his boss says so. His boss will be unavailable until 8am, thanks! Long story short, they towed my car for no reason and were forced to return it to me. I got the car at 11am, and Anthony(driver dropping the car off) was a complete jerk. His buddy Tom was nice, apologetic and kind. Anthony continued trying to defend his company’s wrong doings. Elma is an employee of the company who is working on getting me my missed wages of work today; I was forced to call in today because I have no car and had no plan/solution worked out with these stubborn idiots. Elma and Tom were the only two people I dealt with in this company who are kind and apologetic for the wrong doings of their tow driver who towed my car. I thank them and am sorry that they work for such shady people. It goes without saying, the manager of my complex is PISSED and is looking for a new tow company. These guys are jerks, unethical, don’t follow rules and when they mess up, they don’t care. Fun Fact: Our apartment complex is patrolled by Northpoint Security at night; one time BJS decided to tow their car! SOSMART WAYTOGOIDIOTS!!!