AMC Deer Valley 16

I’m not the type of person to come and Unilocal about businesses because I hate when people do it for the place I work at and not use common sense. So the reason why I give AMC 1 star is because today I went there and I had interacted with a RUDE «manager» which she gave me her name and said it was Danielle I wonder if that’s really her name. Anyways I had a family problem on Tuesday and couldn’t make it to the showing I booked on that day. I called AMC and spoke to a girl by the name of Erika. She was very nice and polite when I told her my situation. Mind you I didn’t ask for a refund just a reschedule for my ticket. She said it was fine and that I can go in the next day which is today to redeem my ticket. The girl that worked at the box was sort of rude when we had first approached her but I didn’t really put much attention to her (short hair girl with glasses and short as well). I let her know what’s up and tell her i spoke to Erika Tuesday and she said it was ok for me to come in. She then responds to me «but did you speak to a manager» I say no I just spoke to her and she said to hold on and she what she can do for me. This girl with glasses then replies ok well she doesn’t have that authority to tell you that you have to speak to a manager” she the. Calls manager over. While I’m waiting I’m thinking this lady is going to say yeah I’ll change that or yeah Erika spoke to me or something around that. Instead this lady come to the box and said smacking her lips what is the situation I didn’t tell her again my story and she says the same thing the girl with the glasses said to me that I basically had to talk to a manager in order for me to get that fixed then she tells me so what are you trying to do now and I tell her I’m trying to watch the movie and I was told to come in today and that it wasn’t going to be an issue she then responds to meet with a snarky attitude I know you’re here for the movie but what did you want to do with the tickets I’m looking at her confused and saying I am here to watch the movie today. I’ve been here couple of times and have never been treated like this. I honestly feel like this girl shouldn’t be managing any place with that attitude. AMC I feel like you guys should talk to your managers and teach them some customer service skills. Will change my review if I ever get to speak to a regional manager and not some suppose manager that has good customer service skill a bunch of BS.

Antioch has become an interesting city to say the least. Parts of it are bad/​meh purely for the troubles that have been happening and the other parts are the opposite.
Couldn’t pass up the cheapest ticket prices I’ve seen in the Bay. Literally no other theater sells tickets at $ 3.99 for matinée and $ 5.99 for after matinée. That’s nuts.
$ 7.98 for two people. That’s one ticket at most theaters!
The people that work here whom I’ve met and interacted with have been quite pleasant.
Parking is easy since it’s 2ish pm and I don’t think a lot of people go here. Also, it’s a Thursday.
Inside the theater 16, for Angry Birds, the floor wasn’t completely swept. I see a lot of wrappers and popcorn on the ground. Luckily there didn’t appear to be any spills of soda or anything like that.
The seats were clean. Super comfortable! Didn’t lean back though. Shame. Theater 16 is a bit small. A row of 12 by 6? Yeah.
But hey, it was mostly good.
⁴⁄₅ for my experience.

OK… so the place is pretty run down and that’s putting it mildly. Upon standing in line for popcorn I notice garbage and debris littering the floor, lids, napkins, etc. Hmm. Looks like last night’s crew didn’t bother vacuuming. or doing any sort of cleaning… Mind you, I’m here for the first showing of Finding Dory, so yes, this is from last night. There’s only one lonely guy working the line and I feel sorry for him. Once we get our popcorn, we walk down the hall and boom! Ugh what is that smell? Did we just step into Funkytown or what? I realize it’s the carpet and looks like it hasn’t been cleaned in twenty years.gross. Some of the bathrooms are closed (haven’t been cleaned yet, go figure). And now we are sitting in our chairs listening to static. Yes. Static. No previews, nothing is on the projector. Literally static playing… that chhhhh sound.
So I know it’s only 3.99 per movie ticket but this is literally the worst popcorn I’ve ever tasted and I’m from oakland. Jack London is ghetto but at least the popcorn was decent. We paid $ 8 for this crappy popcorn and its worth a penny. Next time I’ll pay $ 10 a movie ticket at another place… pfft!

Staff always pleasant (been coming here about 4 yrs, 25 – 30 min. drive), bathrooms clean, theaters cleaned after every movie (could use a floor wash tho’), and I haven’t even mentioned the price yet…$ 3.99 before 5PM and $ 5.99 after and $ 3.00 upcharge for 3D. That’s LESS than half what other area theaters charge AND, except for the newest theaters, it’s just as well kept! Compare for yourself, go to any theater around that’s not new and see if AMC16 doesn’t compare very favorably, especially the price.

DO NOT GO HERE ON A WEEKEND EVENING. The staff allow kids to run amok, sneaking from one theater to the next while blatantly talking about which one they will sneak into next. Not old enough for this movie, NO PROBLEM… walk right in after the movie starts because the guy at the door is going to leave then. Policies are just a bunch of hot air, people talking on their phones, using tablets, screaming at each other and yelling obsenities at the screen. SO disrespectful to other customers and noone working here appears to care. Don’t try to tell the teenagers to quiet down because they will just either give you a dirty look, disrespect you or straight up threaten you. I don’t expect the young folks working there to confront these teenagers but the management needs to do something if they don’t want to be driven out of business by their behaviors driving away people who actually pay for the movies they go into.

This place is right in my neighborhood so the location is great. (at least for me) They have a decent lineup of movies and the prices are good. The customer service has been good 80% of the time. The other 20% has always come from the concession stand. My simple solution has simply been not to buy anything there. Saves me money so I thank those few individuals greatly. The location could use an update and a DEEP cleaning in some of the theaters but other than that I’m a happy camper. (don’t read too much into that deep cleaning comment. If I could walk around in a hazmat suit when I left the house I would.)

Always new release movies for $ 5.99 or $ 3.99 for the kids, you really can’t beat the value. It is never really busy plus you get free refills on your drinks. I like this place and you can’t find a better deal. It’s shy one star from being perfect due to location but that doesn’t stop me from going back.

Sure, there may be closer theaters within a 10 mile radius of my house, but AMC 16 ticket prices are half the price, and sometimes more, than any other theater price; $ 3.99 for matinée and $ 5.99 for regular showing. The prices don’t stop at the tickets either, because the concession stand continues the low prices. All in all you will probably save up to $ 15.00 for two people.
The staff is all very friendly, usually. The managers are always nice, and one in particular (can’t think of his name), is a huge movie and comic geek, and he always knows what to do to make people happy, e.g. A month or so back we went to go see «The Jungle Book». Something happened, and our showing (which was not in 3D) was actually being shown in 3D, and there was no way to fix it. Said manager walks in, talks to the crowd, throws a few jokes to lighten the mood, then announces that we will all be able to go to watch the 3D showing, free of the extra cost, and if you didn’t want to see it they will issue you your money back. He is absolutely perfect at his job.
The little arcade they have in the lobby is cool, even though some of the games don’t work half the time. The seats are comfortable, and the screens are big. Everything you want from a movie theater they provide, and at half the cost.
Eight miles out of the way is a small price to pay for what I get when I come here.

I went to a movie a couple weekends ago at this theatre and was pleased for the most part. The prices are great and it’s clean. My only complaint is that when the movie started, the lights didn’t dim all the way and their creepy wall tapestries kept distracting me. Why a movie theatre feels the need for a huge tapestry by the screen … Is beyond me … But, perhaps if the lights went off all the way it wouldn’t be as distracting. I prefer going to movies in Brentwood as this is not an issue there.

This theater used to be really great but as the years go by it keeps going down the gutter.
The one thing worth coming for is the prices for movies which is $ 3.99 before 4pm and after that the price is $ 5.99.
They have great snacks and food. I personally like how the popcorn is unflavored and you load it up with butter and salt.
Inside the theaters the screens are big but the seats are old and uncomfortable. They are probably filled with filth over the years. The floors are sometimes slippery in the tilled areas.
The bathrooms are decent and clean.
I don’t recommend this theater but I like the prices of the movies so it’s worth it to me.

This theater may be a little old but there is never any waiting in line and somehow the prices are cheaper than ever! I can take my family of 4 to the movies at night for under $ 20! It’s insane! I believe the cost per person is $ 3.99 matinée and $ 4.99 regular priced… which is crazy to me because I’m so used to paying around $ 11 – 12 per person at other theaters. It definitely does not have the most beautiful outside but the inside is kept clean and for the price it is totally worth it. My family and I don’t go anywhere else for our movies.

I’m giving this review based on their amazing pricing and the fact that they have really managed to make this theater comfortable for everyone. I don’t hear cel phones going off or have problems with rude people talking throughout the movie. The staff is very nice from the front of house to the concessions. Now obviously this isn’t my favorite movie theater; however how can you beat this pricing? Top notch movies for a half to a third of the price. The place seems clean enough and the seats aren’t bad. I go all the time and I haven’t had an issue in years. I hope they keep up the good work and ensure that there isn’t a problem with an element making it less desirable for family crowds. If they can keep the rude patrons out or under control, I will continue to go and support their excellent pricing strategy.

I agree with most of the other reviewers, its old and its ghetto but its 3.99 ticket prices!!! Its been here for years but you can’t fight age. Its not run down, its still clean, seats are comfortable and the floors aren’t sticky. Antioch unfortunately has changed a lot in the years as well and YES its gotten ghetto so you do have to deal with that unfortunately. But where don’t you have to deal with that. Atleast its not walmart. The one thing I do want to point out is the staff. They young kids here are very nice and friendly. Shocking as I’m a bit of a hater with this new entitled clueless generation but these kids are genuinely nice! Oh did i mention its 3.99!!!

This theater is most definitely the go to place when I want to see a movie. It is a little old and the seats could definitely stand for some updating as the cushions are quite worn down. However, that being said, the staff here are always friendly and upbeat. There was even one occasion where our tickets had been purchased on line, and we asked if we could change our tickets to an earlier show time. The manager who was working that night not only happily accomodated us in our request, but chatted with us about the movie we were seeing, both before the movie and after. You most definitely cannot beat the prices here either. 3.99 for matinée and 5.99 for later showings.

I was very happy to learn they have the new upgraded drink/​soda dispenser at the snack bar. However the price of snacks inside is ridiculous I spent almost 100 dollars for 5 children there … Talk about severe damage to my pockets wow. I love going to the movies but I hate feeling like my wallet is being robbed everytime I go.

We went here to watch the new Alvin and The Chipmunks movie and there was this loud family that kept talking and using their phones as well as allowing their children to run around and climb the railings. It was pretty crazy. I went to talk to Diana, the manager on duty, and she was so understanding and accommodating. She apologized even though it was not her fault and she offered us tickets to see another movie as well as popcorn and a drink. That is fantastic customer service. We will definitely be back! Also, the prices here are very cheap!!! I believe it’s $ 5.99 for a movie!

Four Stars for $ 4 movies. This theatre is right up Lone Tree Wy. The theatre itself is quite large, a huge concession stand and lots of parking. I usually go here with my gf who lives close by. I’m not a big fan of the theatre because their seats are all separated by arm rest that don’t fold up. No movie cuddles at this theatre.
What I did enjoy was the $ 6 kids snack box I was allowed to purchase. 1 mini bag of popcorn, choice of drink and candy. SCORE!

AMC Deer Valley 16… man the memories I have at this theatre the many times I use to rang up and clean these theaters and the many nervous dates I’ve been on at this theater… Well enough of memory lane, it was Regal Deer Valley 16 back then, circa 2004 my first-​ever job, now let’s fast forward to 2015 and the new ownership.
This use to be the place, it was always so live in and around this theater, the parking lot use to look like a scene from the «Fast and Furious» franchise with all the modified tuner cars and muscle cars which mostly was from the patrons of the now closed Schooners. Without that business and the now unkempt AMC DV 16… this place seems more like a lightweight reflection of what this place use to be. The gounds look busted now, graffiti now line the walls and the sidewalk and surrounding street looks like it hasn’t been street cleaned, street sweeped or power washed in ages. Like really AMC corporation? Like I know you guys are doing a corporate takeover and all. But why the Brentwood AMC get more love than DV 16?
Inside just doesn’t look exciting as it did when it was Regal. Both Concession Stands were used back in Regal days, the arcade area use to have all the good games (Initial D, DDR aka Dance Dance Revolution, Crusin USA and the claw game with actual cool prizes) there was more games I didn’t mention but you should get my point, Kids use to sometimes come in just to waste money at the arcade and not see a movie, that’s how great this place use to be. The bathrooms look like crap and need a major overhaul, busted toilets and sinks, no soap in the dispensers ect, like what is the staff getting paid to do here? The dynamic of this AMC compared to the still close by Brentwood location is very different.
In my closing, the selling point is all current films are 3.99 before 4pm and then 5.99 thereafter. The price is what’s keeping this place on my radar. And the only things besides the light nostalgia aspect this theater holds with me. Thus my I feel easy rating, like I know Regal doesn’t own this anymore, but how does AMC corp put two of the same company theaters against one another till the point where one of them is thriving and the other is staying afloat by lowering their standard? IDK if I had to pay the few extra bucks to have a better experience in the theater besides the movie I want to see then so be it!

This place is dirty and kind of stinky sometimes but I look over that stuff because there are more positives. The staff is always so friendly and the movies are like half the price compared to the theater in Brentwood. They now have those cool coke machines that let you choose from so many different drinks and let you put as much butter as you would like on your popcorn at their new butter station. Now that’s awesome for butter addicts like me :)

1 star for GREAT PRICE
1 star for convenient location
Prices here @ Deer Valley AMC are great but this theater is filthy. The Company needs to seriously consider a DEEP CLEANING AND DISINFECTING OF THE ENTIRE THEATRE. Seats look like there are microorganism growing on them. I was afraid to sit.
If they decide to ever clean I will change my review.