Is there an option for zero stars? I will be filing a small claims lawsuit soon to try and recover the money back from Ryan /Ecm for a job that was done in my house. ‘3 day’ job turned in to 9 plus to be out of my house. House wasn’t taped off properly and I’m still finding cement dust in places. My floors are bubbling and peeling after a couple weeks. I asked for matte finish and received high gloss epoxy which is coming off in flakes. FLAKES! My brand new floor is flaking off people! My old baseboards were put over sprinklers and ruined while the floor was getting done so when I hired a contractor to come put in new baseboards, I was advised that the floor is so uneven in places that my new baseboards don’t lay right. Oh and I have hair and carpet fibers in the finish. It’s been 6 months and I’m already getting quotes to get my floors redone. Although Ryan offered to come out and fix a third time, I decided to cut my losses and seek out other options. I asked for my money back and was told to kick rocks. Avoid. At. All. Costs…
Jay V.
Classificação do local: 2 Sacramento, CA
Project: Replace about 250 feet of 30+ year old fencing. I was coordinating with 3 of my four neighbors(the 4th neighbor and I had replaced our mutual fence a few years earlier…) When I met Joe, I took an instant liking to him. He was knowledgeable and passionate. The bid went smoothly and I was looking forward to working with him. After a delay of about a month getting my neighbors in line and dealing with the logistics of all of our family pets not having access to their yards, I decided to proceed. He came out to re-familiarize himself with the project and sign paperwork. He was set to start work two days later on what he claimed to be a «no more than 2 ½ day» job. The fun stopped basically after I wrote the first check. On Thursday: No Joe. I had taken time off from work and he was a no-show. I called him that afternoon and got some lame excuse as to why he wasn’t there and wasn’t coming. STRIKEONE. On Friday he arrived on time. He was apologetic, but the damage was done. In what I can only suppose to be eagerness to make up time, he started demolition of the almost new section of fence I’d done with above mentioned 4th neighbor. He put nearly half of the relatively new fence on the ground before I could stop him. WTF? The demolition took longer than he expected for various reasons, so they didn’t pour concrete on the new posts until late in the day. Because of that, Joe said, he couldn’t do any work on Saturday. But what he COULD have done is repair the damage to the section of fence he had destroyed that wasn’t part of the job. STRIKETWO. They got about half of the job up on Sunday without incident, but it took all of Monday to finish the project. Actual time was twice that of his estimate. STRIKETHREE. Oh, and I shouldn’t neglect to mention that their company truck left massive oil stains on the street in front of my house and a neighbor too. We’ll try to forget all the irritated phone calls I had to field from disgruntled neighbors as well. On the plus side, the fence itself looks to be a good job and they cleaned up the site extremely well. Not nearly enough to counter all the negatives.
Tera B.
Classificação do local: 5 Sacramento, CA
I hired One Stop from Home Advisor and had an excellent experience. There was immediate response, showed up on time and was very professional. He improved upon the ideas I had(put in landscaping) and cleaned everything up at the end. I will hire him again for more projects!(He has done yard crashers too.) Also, I asked him about the insurance thing — he has entirely fixed the situation. He also mentioned he reached out to her recently but hasn’t heard back.
Suzi T.
Classificação do local: 5 Sacramento, CA
We had a fence built for our complete backyard yard and the quality of work done by Joe, Brandon and their crew is superb. They paid great attention to details and the beautiful redwwood they used makes for a stunning fence that adds to the overall enjoyment of our yard. We are very pleased with the results. We would recommend this company to anyone.