Kohl’s

Great customer service from a lady on the women’s checkout. I think her name was Brenda??? Short blonde hair, white lady… anyway, just wanted to say thank you! :)

Slow cashiers and the fitting room woman was kind of frightening. No workers ever ask me if I need any help and their sale racks are always messy. Which I guess can be expected. Also, I think some things are overpriced.

This store is a lot bigger than the one I’m used to. The selection is a larger span of things and the customer service has more staff, but because they have to. I went in at night so it was pretty quiet. They don’t have a large choice for comforters though :(

Huge store! It’s really messy today but then again it is the day after Black Friday…
I’m not a fan of their women’s clothes it’s either teen girl or old lady clothes there’s not many in between styles I enjoy.
I love that they carry Lorac makeup, and I like their array of jewelry. The guys clothes on the other hand are very nice– but they lack in shoes for men. :/​
This particular location had nice workers. Things weren’t organized though… It’s hard to find associates on the floor to help you as well.

This review is for all Kohls in general. Over the last several months I have noticed a significant decline in the company. The stores are boring, the colors are bland, and I have been very disappointed in their pricing and selection, and now, customer service. And then today– STUNNED! Kohls does not honor their on-​line pricing. What?!! It does not matter what the price is stated on– line, they will not honor it (I even showed it to the associate). I’m really going to think twice before going to Kohls. It will take me awhile to get over this one.

Worst wait for customer service!!! No matter what time I come here, I’m waiting at least 10 minutes and there’s always 1 person working no matter how long the line is!

The best and only Kohls I will shop at. This location is always clean and well organized. The staff is generally very helpful — most importantly the customer service team does a nice job.
I have confidence in the staff’s ability to help me find/​order/​return what I need.
The Kohls charge is a must since there are a bunch of perks with it. Just pay it off before receiving a bill to avoid the horrendous interest charges.

My first experience at Kohls and found all the men’s clothing I ever wanted in one place, all quality stuff at an excellent price. I’m very pleased with the prices and service. There’s a reason people rave about sales, selection and services.

This store is great when there are items on sale. You can find the most unique items for your home or to wear. The staff members are very helpful when you can find them. I had to go to the cashier to ask questions about items in the floor or where to find products. The main draw back is the store appears to be short staff. There was no one on the floors or maintaining the dressing rooms.

I had to go out to this kohls in order to fix the transaction the arden store had messed up.. Cyndi in customer service was wonderful. I only had to explain what was wrong once and she knew exactly what to do.. And she didn’t get mad when I was trying to tell her she missed something, even though I was just impatient and she already knew what she was doing. I now know to go out to that store if I want it done right.

Had it not been for the STELLAR cashier, this probably would’ve been a 2 star review.
Let me start with the negative. Holy cow, this place needs some organization, STAT! I headed to the cookware section and could hardly maneuver through the aisles because there were boxes of product everywhere. I thought I had finally found an aisle that was shopable only to to get to the end and see a cart full of signage and promotions. Frustrated, I left and headed over to the toddler clothing department. It was extremely picked over and what was left looked like a nuclear bomb had gone off. I finally managed to find the swimwear section, and almost all Of the two piece sets were mixed up or had had a piece stolen.
After what seemed like an eternity, I managed to grab a couple items and headed to the checkout, which is where my experience totally turned around. I was helped by Kay, who was not only efficient, but incredibly friendly. The kind of associate you wish could help you out all the time. She asked me about my day, offered me all of the promotions without being pushy, and by the time I was done paying Made me forget that I was irritated. Not sure I would recommend this location, but props to Kay for being great!

Welcome to the motherland! Living in Antelope for a while, I have many Russian friends and speak a few sentences :-)
Honestly, I love their service and would come here again for various sales and promotions.
The jewelry department is very knowledgeable and friendly as well!

I usually stop by this Kohls on my way back from visits to my dad who lives in Antelope. This Kohls has the same things I like about other Kohls (perpetual sales and specials in-​store, regular coupon mailers if you live near one, their cute clothing, etc) but there’s something about the Antelope location that I like better than my regular Kohls. I think it’s mainly the slightly different layout (the stuff that always catches my eye is invariably right near the door when I walk in) and things just seem a little bit brighter and cleaner at this one.
I *will* agree with another reviewer and say that Kohls should really work on clothing geared toward fashionable women who are older than teens and younger than senior citizens. Because there are plenty of clothes for those two age groups, and the stuff inbetween can be hit or miss. There are plenty of career seperates and gym gear for us «inbetweeners» but I sometimes have trouble just finding casual clothes, a nice dress for an event or club clothes. That being said, I still like what Kohls has and I’ll still scrowl through their teen section on occasion ;D

The people that work in this store are so rude its unbelievable, I was going to buy a new pair of gym shoes but found that all of the shoes have security things where the laces go, causing you to not be able to 1 see if the shoe fits, 2 Even lace it up, 3 or think of trying it on. So me being me asked the shoe guy if he could remove it so I can try it on. Needless to say… it was not worth his time. I made sure to let his manager know too. No longer shoe shopping here.

Worlds worst customer service. Stopped in to buy my hubby a new wedding ring for Valentine’s day and passed by 3 employees who didn’t even greet me. The lady in the jewelry department was so completely stuck up, super unfriendly. and utterly clueless that I actually looked at her and said «Wow»… handed her back the ring and left without saying a word. Never again…

My girlfriend gets coupons and discounts in the mail and she drags me here every time she has an urge to go shopping. The store is actually nice and clean. The staff are friendly and welcoming. I don’t mind it as much when my girlfriend forces me to come with here.

I must say, Kohl’s does have some pretty good deals, but their selection of clothing is very hit and miss. I am a late twenties woman, and often find it difficult to find clothing not intended for either a 13 year old twig or a 60 year old woman. Kohls buyers need to realize that there is something between a teenager and retired women, and they have shape and a chest.
Also, this location has insane lines, and no staff on the floor to assist customers. I also don’t like the lack of scanners on the floor to assist with knowing what the prices are of items. The store is so un-​organized, it is difficult to know what is clearance, what is sale, and what price everything is.

This location is extremely convenient to Antelopians whom have a very limited selection for shopping. (we do however have our choice of walmarts-​yeehaw!)
The line can get very long, but since I generally have the flexibility to go at non peak times, it is a non issue. They have constant sales, coupons and specials available through the newspaper, online printables or even apps on your phone. The staff has been friendly and the I have even had a couple of customers pass me a coupon in line if I needed one.
It’s a must while on the search for affordable household items and seems to always have a 50% off deal on frames.

Kohl’s always has a million different deals going on, on something or other. Some sales REALLY suck though and trick you to thinking they’re good. So just know the patterns.
This is the best Kohl’s in the area in my opinion. It’s always well stocked and clean (it’s in the middle of a neighborhood — what do you expect?) unlike it’s Roseville & Citrus Heigthts stores. Lines can be long at times — but if you go in at the right time it can be a quick out!
They will harass the hell out of you to get a KOHL’s card if you don’t already though.

It is really sad when you have to rate one of your favorite stores 1 star.
I love the deals that I get at this place but the time that you spend in line is horrible.
I should have known better than to stand in line to buy 1 thing when there were 5 people ahead of me. I love a deal but not to wait that long in line for 1 item.