Lex Bridal Designs

Poor service. The sales lady was not very welcoming. When my friend was describing the style she had in mind, the associate kept saying she didn’t have anything like it. And kept saying she doesn’t carry her size. She would not let her talk, and was not really open to making suggestions. We were the only ones there, but it seemed like she was trying to rush us out. The selection is also very limited.

I can’t believe I waited this long to post a review of Lex’s Bridal. Long as in I got married in 2005?!
I was working nearby at the time, and could easily hop on over to the store, which is a lovely conversion of a bungalow off of Defense Hwy near Annapolis Mall. Lex had such a selection of brands of wedding and attendant/​formal gowns, many of her own design. She was trained as a seamstress in Paris, and has a factory in Thailand where she gets her silks for her own designs.
So, after not finding the perfect dress for me, we decided that she would custom make one, using only a front-​and-​back photo from a bridal magazine. Simple, but elegant design, very subtle blockwork and beading. And in a beautiful thick champagne silk. It was GORGEOUS, and probably cost less than many ot the rack gowns I had seen at Saks, Nordstroms and large bridal stores (had to go all the way to Tyson’s Corner, long drive). The dress was strapless. A few weeks before the event, I got all paranoid about my arms and elbows, so I found some champagne lace with scattered sequins and showed it to Lex. Instead of blessing me out, she made THE MOST BEAUTIFUL bolero with ¾ sleeves that went with the dress as if it was designed for it. (Which it was, actually).
AND, one my two bridesmaids, my pre-​teen step, needed a custom-​made dress as she was too tall for juniors and too small for women’s sizing. We ordered the fabric
from a bridal book at another place, same fabric as the off-​the-​rack dress her sister had, and Lex made a perfectly fitting dress with a slightly different design but the same simplicity as her sister’s. The dress even had at least 25 fabric-​covered buttons up the back (not easy to get right). AND, with the leftover fabric, she made simple shawls for BOTH girls, as both dresses were sleeveless and it was early May and an outdoor wedding. Wow.
So, everything was beautiful, the dress survived and outdoor walk down a steep, grassy hill and dancing through the night! Happy, happy bride/​customer! Lex was patient, a problem-​solver, and knew what the hell she was doing. She sure made my bridal prep worry-​free. I cannot recommend her more highly,

After reading the other 2 reviews on here, we weren’t sure what to expect – but we took a chance and we are so glad that we did! Lex is a real sweetheart. She pours so much energy into helping you find just the right dress and making sure the alterations are perfect – it can only be described as a motherly love for her passion and her customers. After visiting no less than 6 other bridal stores and boutiques, here is my impression of Lex Bridal:
— Cute boutique with great prices – not a stuffy atmosphere like others. Very low key and comfortable. No pressure sales.
— Has a great variety of dress styles. Even though they carry the latest trends, they also have a variety of different designs. They are not all cookie cutter similar.
— Carries the top brands, but is more concerned about how the dress compliments your features than what brand it is.
— Personal care that cannot be found at other stores. She really cares about making you happy. Because she cares so much she will offer her honest opinion. Sometimes you need that in this process. :)
— Great sense of humor. Lex is very funny and jokes around a lot. It helps to make the atmosphere lighter and more enjoyable.
The key to any endeavor such as this is to be patient – it is high stress and highly opinionated. Be patient and open-​minded, visit Lex and you will have a great experience and find just what you were seeking.

I didnt buy a dress from Lex but that’s not to say I wouldn’t. Don’t be fooled by the salon being in a home. The inside is beautiful with a large selection of gowns. She even has gowns in sizes 12 and up, Which is rare for any bridal shop that isn’t David’s. Lex was friendly and eager to help but had a no pressure style. I liked one gown a lot and told her I would be back with the family and she had no problem with that.

Not impressed… The owner was very rude. There was a dress that I wanted to try on and she refused to let me do so because she did not think it was for me. Well, I should be able to make that decision. Right??? Placing my personal feelings aside. I feel the gowns are overpriced compared with the quality and services that other bridal shops provide. My advice is to proceed with caution and do your home work on wedding gowns before your visit.

I was absolutely stunned at the incredibly poor customer service I received at this place. I needed a Mori Lee bridesmaid dress for my best friends wedding and I called in advance to double check that Lex Bridal had the correct design in store.
To be completely honest, the lady yelled at me. She said «I don’t know, come look for yourself!». Confused and almost hoping she was kidding, I explained to her that I needed to order a specific model but wanted to double check that she had the correct one for me to try. She then told me that I needed to come in and look for myself. Desperate at this point, I asked her if she could help me identify the Mori Lee 267 dress if I drove to the store… she responded, «No. I don’t know what it looks like.» Seriously??? I was so shocked at the treatment I received from this place. She ended the conversation rumbling about «demanding people on the phone» and hung up on me.
In summary, steer clear of this place. If they are this unprofessional and flat out rude to customers then I can’t imagine that they provide a quality service or product.

Lex was absolutely amazing — she was incredibly friendly and easy to work with — and I found the perfect dress! The best part is, we signed the contract to buy the dress and asked about alterations only to hear that it was all included in the cost of the dress! She’s a very talented seamstress and I can’t wait to see the finished product! She spent 2 hours helping me try on and pin dresses to ensure that I found what I wanted, and when I did, there was no pressure to purchase!