John Thibodeau – State Farm Insurance Agent

Service is terrible and you never see or talk to John. I was a long-​time customer but decided to check around for rates. When I learned I was grossly overpaying, I called the office and asked them if they could review my rates… I was told to call back and schedule a meeting with John to discuss. I live an hour away but more importantly is it really necessary to have a sit down to check rates. So, I then moved some of my car insurance to Geico but kept umbrella, some cars, and home insurance at State Farm. Of course my State Farm rates then shot up, I get a form letter telling me they dropped the umbrella and now I get another form letter saying they are going to drop my house unless I «repair and paint or replace home to reduce the chance for water damage or further deterioration and rotting.» The only problem with this is I live in a house that is 100% stone. I have had zero communication on any of this from my State Farm agent.