Debbie Hart – State Farm Insurance Agent

One star is too much for them honestly. We had to get FEMA flood insurance in order to close on our house. We got it through them. First, they misspelled our names with my last name becoming my husband’s first name and a completely misspelled name for me. Mind you, I made sure to spell out our names letter by letter, alpha, romeo, beta and the likes.. they wouldn’t correct it, so it took some convincing with our bank. Next, we get a letter from FEMA 3 months later saying we’re in fact not part of a flood zone, we called Debbie at State Farm to ask for partial reimbursement. Spent several hours and phone calls getting frustrated because «they couldn’t locate our file». Basically, taking our money is fair game. Reimbursing us for services not rendered is a no-​no. This was in May. They said they’d call us back. We did one week later, one month later, and again two months later. Same story. Now, we’re almost in November and they’re sending their lame ads asking for our business. Not in a thousand years. Go with any company but this one. They will rip you off. Now my hubby is worried they will try to swindle us again at the end of the one year policy. Over my dead body!

I swear this will be the worst experience of your life. DO NOT GIVE THEM YOUR MONEY. I canceled my insurance as I was moving to California and I received a notification from the DMV 2 years later asking for $ 2000+ because of an insurance lapse. They conduct horrible business, if you call them on it, they’re extremely rude and I’d never recommend anyone volunteer their hard earned money to such an unprofessional office. State Farm should be ashamed.

I’ve used a lot of different insurance companies throughout the years, but I would steer clear of State Farm. Although dealing with this particular office has not been terrible, the company they represent is. I had an accident and it was like pulling teeth to get some issues resolved. State Farm certainly isn’t the cheapest insurance out there, but I thought I was getting something for the extra dollars I was paying. Guess I was wrong.

I’m sorry to say I even had to give this 1 star, but I wish I could give it NEGATIVE stars. This is a great SALES Office but the insurance is TERRIBLE. They will try and sell you at every point but when a claim comes your on your own with the Claims Department.
We had a minor fender bender (we were collateral damage when 2 other cars hit) where all 3 parties were State Farm Insured. STATE FARM itself identified the other parties as being at fault. Claims were out right ignored — excuses how employee’s got sick and they never got information. Its so insulting.
If you go with this agency, you might as well just hire an attorney at the same time.
The local agent is the insurance company — no mater how many times they try and distance themselves from a terrible product.
Look somewhere else!!!