Annapolis Locksmith

Horrible! Called them. Asked for a price, was told it would be around $ 54.00. Driver came out, opened up the car, then gave me the bill. It was $ 208.00. He said I could submit it to my insurance to get money back. I called Monday to ask why the huge discrepancy in price, I was told he said «it started at $ 54.00»!!! Mind you he KNEW the make, model and year of my vehicle when he gave me the $ 54.00 price range over the phone. The fact that they record the call is probably because they get complaints like mine often. Slimmy! Do not use this company! Call a company that is upfront and honest — not hiding behind one word in a conversation! «Starts at» verses «will be» when asked «how much will it be?»

Is 0 stars an option? Just to give a timeline of events:
10:57 PM — closes door to house to ensure bugs don’t get in. Attempts to re-​enter but locked out. Ugh.
11:03 PM — initial call to the company with a 20-​minute estimate.
11:30 PM — call to company to figure out where locksmith is. Quoted another 20 minutes.
11:55 PM — call to company to find out where locksmith is. Quoted yet another 20 – 25 minutes.
12:15 AM — no call. Call locksmith directly who tells me on their way. 20 minutes.
12:35 AM — no locksmith. Call again to find out he got a «flat tire on the way» so won’t make it. Call dispatch and they say that they contacted a secondary locksmith who will reach out to me.
1:01 AM — no contact at all. Call dispatcher and told 20 – 25 minutes.
1:30 AM — no word from anyone. Call dispatcher to find out that secondary locksmith is no longer responding to calls or texts. Can’t help us so forwarded us on to someone who may be able to. Forwards us to a locksmith in San Francisco, CA. Useless.
1:35 AM — use crowbar and get myself into house.
1:36 AM — declare to never use this horrible locksmith ever again. Ever.