Admiral Laundry & Cleaners

I took a jacket there to see if some stains on the lapel could be taken out. The attendant, Gail, said she’d see what she could do and had asked me if I knew what caused the stains. I did not. I came by to pick up the jacket a few days later and just as I was about to pay the $ 13 fee, I took a closer look and realized the stains were still there. The stains were lighter but still present. I asked to speak with a manager but none was present. I stated that I did not feel comfortable paying $ 13 for a jacket I still couldn’t wear and was told a manager would contact me.
Gail called, told me she had tried but there was no way to get the stains out. When I went back to pick up the jacket, I asked again why I was being charged a full fee when the jacket could not be worn and the stains still visible. Her response: «well, there’s nothing I can do and you still have to pay for it because otherwise, she’d be giving away clothes for free.»
Perhaps, it was her cavalier borderline rude response or maybe it’s the fact that merchants have no issues charging you even though they don’t hold up their end of the bargain.
I will not be visiting this merchant ever again. The prices are slightly higher and this encounter left an unfavorable impression.

They do a great job and offer to pick up from your home (and drop off too). I like that option and they are pretty quick turnaround. If you save receipts, every time you spend I think it’s 60 you will get a discount of some sort.

I have been debating whether to write this for a while now, but I thought I’d better. I used Admiral for a few months and then stopped when one of my favorite things came back torn into pieces.
Basically, if you have regular clothes with no special needs, this place might do fine. If you have anything designer, anything delicate or anything that needs attention to detail and care, don’t leave it here. I would never leave a wedding dress with these folks, for instance.
They offer a big discount for military, but I think the rest of us make up the profit because the prices are a bit high. They deliver, and I am sure folks like that, but I haven’t used the delivery service. Most of all, the staff are very nice, and this is a big plus.
Unfortunately, the chemicals used are very strong. My clothes always came back smelling intensely, and I usually aired them out before I wore them. Once, my pants were noted as having bomb/​explosive residue chemicals on them when I went through a TSA screening at the airport. The pants had just been put on from the dry cleaning bag and driven to the airport, nothing else, so I suspect it had something to do with either the chem or maybe someone else’s clothes. Dunno. But the smell was always way too much, IMO.
They permanently heat tag your clothes with a small tag that will not come off. I find this invasive. And you get paper tags in your clothes with at least 3 or 4 of those plastic price tag attachers per side of the tag. You have to cut them out of everything since they cannot be torn away. So annoying.
What finally killed it for me is my favorite scarf, which had tassels on the end, was ruined here. But it didn’t need to be. They put my load into the cleaning drum and nothing else, knowing it might be ruined, because I had asked to have the clothes back the next day. These drums need 100 lbs of laundry or bad things can happen. No one bothered to mention that or I would have said «the following day is fine, please don’t ruin my stuff». I bought this gorgeous piece in Italy and I loved it, and it came back with a big chunk missing and torn off. The manager «was supposed to call you» according to the clerks, and did not. She never did. What a coward. One of the ladies there said if she’d been on duty, she would have had my sign a liability waiver for the scarf since it was delicate. WTH? A waiver? For you to do a job that you say you can do: cleaning? I was astounded by that. What about ladies beaded evening dresses, fringed throws, and things like that? These garments need cleaning sometimes too. But not here?
On the plus side, Admiral did send me a check and a short letter of apology, which is why I am not completely panning them. I would never go back here, but probably if you don’t have anything special you need done, you don’t mind extra tags in your clothes, and you don’t mind the strong smell, you will be fine.

Just moved to Annapolis and was looking for a good dry cleaner. The staff is nice but my shirts look awful. collars messed up, wrinkles still in shirts just not up to par for the price. Need to start looking for another dry cleaner

They are absolutely the best dry cleaners I have ever been to. They are courteous inexpensive and do quality work

I went in needing a quick turn around on a pair of pants and was surprised to hear their standard turnaround was still faster than I needed it. They do most of the cleaning right there in house which eliminates the wait and delay that most dry cleaners experience.
The pants were cleaned, pressed and on time. Military will be delighted to know you will receive a nice discount (20% on my pants).