Wolverine Office Interiors

Seems like a great place: $ 600 – 800 ergonomic chairs for $ 150 – 300 used. But actually getting such a chair from them has proved challenging for me. I stopped by in December 2011 looking for a used ergonomic desk chair for my partner, who is wrecking her back by the day, writing a dissertation in a bad chair. They didn’t have what I needed then, but said they get used stock in and out regularly, and they would take my name and number and contact me as soon as they got my model in – «Shouldn’t be long.» Checked back with them in January, February: no Model X chair. In March, I filled out the online form, reiterating my desire for chair X as soon as they got one. An employee replied and confirmed that they would contact me as soon as one came in. Now, mid-​July, 2012, I check their website, and they’re advertising a used Model X in stock, just what I’d been looking for. So I call: Sorry, that one’s been sold. –But I was on the waiting list for it? –Sometimes they sell as soon as they hit the floor. –But why was it on the showroom floor, if I’ve been waiting 7 months for that chair? –I can take your name and number.
So, I’ve now left my name and number with 3 different employees over a period of 7 months, and although they apparently have had chair X, I still don’t have one. I don’t know whether they’re scammers or honest-​to-​goodness incompetents. But If you really need a particular item of furniture, I suggest you not hold your breath waiting on WOI’s «We’ll call you when we get it in» promise.