The Dancer’s Boutique

Owner opened the shop a half hour early on a home football weekend because we had Nutcracker rehearsals all weekend and no availability but emergency on Pointe shoes! Does not get any better than that! how fantastic. Also, because of my daughters triple wide feet there are only like 3 pointe shoes that are made for her feet, and we were able to try them all! Great Little Shop!

Very attentive staff both times I have been in. My daughter is still in lower level classes but they still treated her like a professional dancer when she went to buy a new pair of dance shoes. The person we worked with was very helpful, spent quite a bit of time with us and was very personable. She also gave us some really helpful insite as far as picking the right pair for what we needed them for. Wonderful experience overall.

Sadly lacking in the customer service I expect from a small business.
I purchased a lovely (if pricey) pair of dance shoes for my long-​distance girlfriend as a Christmas present with a 1-​month return policy. We had to exchange for a larger size, but when I visited her in MN in mid-​January, she decided they were just a bad shape for her foot. However, the new shoes had changed to a 2-​week return policy, and my trip was about 16 days long.
I prefer to shop at small stores because I like to feel like part of the community, and I enjoy having a rapport with the staff. I had discussed my long-​distance relationship several times, and when I picked up the exchange shoes the staff recognized me right away. No one ever mentioned that the return policy was changing, and they were unsympathetic when I explained my situation later. The shoes have never been danced in, and are in pristine condition with all the original packing.
Having experienced better service at many department stores, I felt misled and a bit betrayed. For this reason, I would say that the shopping experience at Dancer’s Boutique is not worth braving their limited store hours and nominal price markups, and I wouldn’t recommend a visit.