Probility Therapy Services

It’s always daunting to go to physical therapy. You’re tired, you’re in pain, and you really don’t want to be at yet another medical profession to be poked, prodded, and bossed around. So, you can imagine how pleased I was when the elevator doors opened on a beautifully comfortable reception area with plush chairs, free granola bars and gatorade, and friendly staff members.
The physical therapists and assistants are professional, knowledgeable, and kind. They understand that this isn’t fun, and they make a point of remembering your name, your struggles, and even what you talked about last time you were there.
If you’re looking for a place to help you get back on your feet (or hands, or back), look no further than Probility. They’re worth it!

Truly amazing treatment, the therapists and staff are so helpful and spend lots of time with you. My only complaint is no weekend hours, otherwise an amazing place that us far superior to other PT I have received.

I’ve been to physical therapy several times for several different injuries and this was by far one of the best experiences I’ve had. Awesome staff at the State Street location. Hands on manual therapy got me back on track so that I could exercise and ride my horse pain free. A wide range of appointment times available. I highly recommend Probility Physical Therapy.

I spent several weeks at Probility going twice a week during my stay in Ann Arbor. They are a very professional and understanding staff. They were very willing to work around my schedule as it changed several times. The staff was very friendly and knowledgeable. The staff made it easy for me to want to come in and work hard getting my knee back in shape. Wonderful people and would go back if I lived in the area.

You might be inclined to opt for PT from the extensive and widely available MedSport clinics that are part of the UM Health System. I’ve had some very good services there, but have had as many less than exceptional sessions at MedSport. Now, Probility… an independent provider in Ann Arbor with an excellent staff of PT and Rehabilitation specialists. Kortney is an excellent, creative, and thorough physical therapist. They also have a number of exercise therapists who are generous with their time in working with you, even as they are working on 2 – 3 patients simultaneously, Ryan and Jessica are among the very best.

I had sciatica since I was 18 despite being in pretty good health and young. When it became too much pain I went to my doctor and got a referral. I was skeptical but was willing to try anything. The front desk staff and intake staff really set the tone for service. Kortney surpassed it. I got better as I worked harder and the 30 minutes of treatment before exercises help. I could barely walk a block before and now I am back to running and lifting without discomfort. If you aren’t willing to work and put in the time you will not see as nearly as good results.
My schedule was weird and they have early morning appointments with the usual amenities of drinks, snacks, magazines and televisions. The space is also clean and tidy.
I of course still do my exercises and am thankful they designed a plan for me once I left.

Extremely friendly atmosphere. Colors are beautiful and staff are welcoming. Always a pleasure to be there and really helped me recover well!

I took my 7 year old daughter to Probility for her ankle and was truly impressed with the facility, staff and experience! Brandon was wonderful and I really felt like he knew what he was talking about. I feel very confident that we are at the right place and will get the treatment we need to get our daughter’s ankle back to normal. My 4 year old tagged along and loved the free candy and gatorade in the waiting area and the fish tank kept her busy! Way to go Probility!

I strongly disagree with the last reviewer. I feel compelled to write a review because I had such a wonderful experience with Probility and in particular with my physical therapist Kristin.
I have been going to Probility for almost 6 months with a recurrent ankle injury, and the care I received throughout was nothing short of excellent. Kristin, along with the rest of the staff at Probility, was knowledgeable, helpful, and professional — not only that, she was fun and easy to talk to! I really looked forward to my appointment each week. Kristin truly took the time to get to know me and to thoroughly address the problems I was having with my ankle, always keeping track of and asking about my progress and recovery; it’s obvious she is very dedicated to taking care of her patients. She was always more than willing to answer any questions and address any needs I had, and my ankle has improved immensely as a result.
In short, I have nothing but good things to say about Probility, Kristin, and the care I received. I would recommend (actually, I HAVE recommended!) Probility to anyone who is in need of physical therapy — you will be in good hands.

Probility is my first physical therapy experience, and I’m impressed so far. The State Street facility is gorgeous, with one large room full of treatment tables and another with all kinds of exercise equipment. By the reception desk is a waiting area with coffee, tea, water, granola bars, fruit, and candy. They have flexible hours (including early morning and evening), and they appear to work with a long list of insurance providers. You will need a referral from your doctor in order to make an appointment, though.
In my initial consultation with Kortney, who is super nice, she was able to provide a pretty quick diagnosis of my knee problem by asking me questions and examining how I moved.
After the consultation, I was sent over to the exercise area, where someone else guided me through various stretches for my calves, hamstrings, quads, and hip flexors. I didn’t find any of them challenging, but I do a moderate amount of physical activity each week, so I’m not sure how hard the exercises would be for someone who’s normally inactive.
I left with a folder containing my physical therapy schedule for the next four weeks, a referral for a specific type of shoe and insert at Running Fit (with 10% discount), and reference sheets for the stretches they wanted me to do at home. Kortney also used this crazy strong tape on my knee and feet to give me added support, and four days later, the tape is still there! I’m looking forward to attending future appointments and getting back a full range of motion.

I have never been to physical therapy, but this place was great. The staff are all very professional, warm, and knowledgeable. When I walked in for my first appointment, the receptionist even knew my name. I would highly recommend this place.