Jessica’s Skin & Body Apothecary

I received a wax from Tiffany. She was incredibly professional and did an excellent job. I’ll definitely be scheduling another appointment with her. I highly recommend her!

I have been a client at Jessica’s Skin & Body Apothecary for almost a year and I can attest that Tiffany and Brittany are both excellent. Brittany usually does my brows and has helped me to grow and shape my brows over the last few months. Yesterday I took a gamble and went to Jessica for a brow wax (Brittany was not available) and it was HORRIBLE. She asked me when my last brow wax was and then said that she would shape up my brows and keep them really full. That sounded great except that’s NOT what she did! My eyebrows are now extremely thin and she undid all of the growth/​shaping that I’d been working on for literally 3 years. My arches are no longer in the right place and the worst part is that my brows don’t even match. I am literally sick to my stomach. I will definitely NEVER book another service with Jessica (and you shouldn’t either unless you want chola eyebrows) but I’m hoping that Brittany will be able to help me fix this disaster.

Had an amazing experience here! The staff was wonderful and so friendly, and they made me feel very comfortable. Brittany took care of me and did a great job, I will definitely be back.

Great atmosphere with wonderful exfoliation treatment by Tiffany!

I had a facial done by Amber and a makeup consultation with Brittany. Both ladies were extremely knowledgeable, and the facial was wonderful. Everyone was so pleasant to interact with, and I left feeling so refreshed. Amber gave me tips and suggestions for at-​home care and happily repeated them after my many questions. I really appreciated how honest Jessica’s employees were and how they weren’t adamant about selling products (though I did buy some).
I hope to return soon! Thank you for such lovely service and great company!

I love going to Jessica’s for her amazing facials. The atmosphere of the spa is so relaxing and welcoming, and the facials are incredible at such a reasonable price! I love how Jessica explains all of the products she’s using, but with no sales pressure to buy anything. The front desk staff is always very friendly. Look out for the monthly specials!

I went in a couple of days before my wedding last week to get my brows done and I was SO happy with the result.
My skin is very sensitive and prone to breakouts so I wanted to make sure I went some place that would do everything with tweezers vs. wax since the latter irritates my skin (not something you want for wedding photos). I made my appointment online via their really awesome scheduling system and stopped in the next day to see Brittany.
The space is very relaxing and the friendly woman at check in offered me water or peppermint iced tea before my appointment. I took them up on a glass of water and made my way upstairs where Brittany took me back to get started.
She was SO nice and gentle. Tweezing isn’t the most pleasant of sensations but somehow I barely noticed it. She had a very easy touch and did an extremely clean and precise job. I walked out of there very satisfied.
She was also incredibly nice and personable. We had a lovely chat and I left with high spirits and good lookin, pain free brows!
Two days later I went to my salon for my wedding up-​do and one of the other stylists came up to me and said, «I just want you to know, your brows are on FLEEK!» I totally agree. Thanks, Brittany!

I absolutely love this place! I have only had facials, so that is all I can speak to, but I have zero complaints. I usually see Tiffany, and she is fantastic. She is never running late, very friendly, and she really takes the time to educate me about my skin. She will recommend products that I have found very helpful, but she is also not pushy at all about purchasing the products (although I have purchased everything she’s recommended, hehe). They use the Eminence brand (among a couple others), which I find absolutely amazing for my acne prone skin. I will definitely continue to see Tiffany here for as long as I live in Ann Arbor.

The facials here are amazing! I love how the little sheet you fill out in the beginning asks how much you are there for relaxation vs skin consultation. I wish all places did that! I’ve had many a «relaxing» facial ruined by folks who wont stop telling me about every type of acne product I should buy from them.
This facial was pampering and cleansing! Amber did a great job of providing helpful skin advice without talking my ear off. She also asked twice if I was okay with extractions, which was good because I’m sure no one would want to be surprised by those!
The atmosphere was calm and soothing, and the front desk folks were friendly. I highly recommend Jessica’s!

I LOVE this place. Tiffany is the best! She’s been doing my waxing for almost two years now and I wouldn’t trust anyone else in Ann Arbor. I’ve tried other places here and this has definitely been the best. It’s clean inside, smells good, and everyone is really friendly. Tiffany is so nice and does such a great job every time. I had a bad experience at another salon and she was very reassuring and made adjustments to make sure something bad didn’t happen again. I’m moving but I will miss her! Just make sure you book a few weeks in advance — the appointments fill up!

I got my second facial at Jessica’s Apothecary after the first amazing experience. My first facial was with Jessica and I got the 1 Hour Organic Facial. It was the perfect combination of skin cleansing, extractions, and relaxation with facial and neck massages. My biggest skin concern was some acne on my chin and dryness. I left the place with my skin glowing, clean, and very hydrated! I was not pressured into buying anything. In fact, I was highly encouraged to try some samples, especially the products that were used for my facial. I loved all the products. My skin felt hydrated for the entire week afterwards.
My second facial experience was with Amber. She was very nice, asked about my skin concerns and needs. This was also a combination of skin cleansing, extractions, and relaxation. I am not sure if the right products were used on my face because I left the facial with my face VERY tight and dry. I didn’t get the glow and hydration I was looking for. I was disappointed. I was also distracted by some talking outside the room. Last time I was in a room upstairs so it was quiet.
Service here is always so excellent though. You are never pressured to purchase anything. They carry great products, including organics. Everything smells good in there and it’s such a beautiful space! I would highly recommend it!

I had an eyebrow tweeze done here several months ago. Out of an abundance of caution, Leigh declined to wax me, since I had been recently taking antibiotics that might result in skin lifting. I appreciated her attention to detail and concern for client safety.
However, the overall vibe of Jessica’s felt a bit pretentious to me. I don’t want to have to dress up in Sunday’s finest to have hair ripped off my face, but my sweatpants clearly didn’t fit in with the clientele, and the receptionist was a bit condescending. This isn’t to knock Jessica’s in any way, but it feels a lot more like Birmingham than Ann Arbor, and that wasn’t my cup of tea personally. If you are wanting a more upscale experience for facials, I think it would be a great place to come.

Went to Tiffany for waxing, and she was great — very thorough, professional, and clean.

Honestly this is the best waxing experience I have ever had in my life. I had Jessica as my wax technician and she was wonderful. I got a bikini and upper leg wax and it was quick and virtually pain free. The rooms are clean and comfortable. Also the prices are very competitive compared to other salons that I have been to. I Highly recommend this awesome place.

I think this place is just ok. The service wasn’t what I was expecting.
I have been to several different facial places over the past seven years. I had been to the one in SF for last five years, where I could get a full 90 min. facial — masks, tons of extractions, peels, microdermabrasion, eyebrow shaping — for $ 150 including tips. I moved to Ann Arbor and decided to try out this place.
At Jessica’s, I requested Dermasound Facial because I don’t like estheticians spend time on other body parts other than my face. I want them to just focus on working on face. I paid $ 100 + tip for 45 min. session. She spent probably half of the time cleaning/​massaging neck, shoulder, décolleté, which I wasn’t happy about.
I think the place is good for someone who is looking for relaxing facial massage, but not for someone who wants to spend money only for facial treatment.

I’ve been a client of Tiffany’s for almost a year now– I’m extremely happy with her, and I have no complaints. She is full of helpful information and gives good advice with any questions/​concerns you may have.
I did also have a massage with Suzette recently, and that was an amazing experience! She was very friendly, and we went over what areas I wanted to focus on before we started, along with allowing me to choose the oil scent she’d be using.
Parking can sometimes be a pain (Like most of Ann Arbor) but I am (and will continue to be) a regular client!

I’ve been back a few times when I’ve been in Michigan visiting family, and have also purchased facials as gifts for my husband, sister-​in-​law and mom. Everyone has loved their facials, both Jessica and Leigh are wonderful estheticians with lovely demeanors. I know Leigh has recently been certified to do a special facial suitable for cancer patients, which is why I bought a gift certificate for my mother who has recently undergone radiation (which is very hard on the skin).
Also, the space is beautiful, in a charming old building in adorable Kerrytown. Highly recommended!

O WOW !!! this PLACE IS FANTASTIC !!
CUSTOMIZABLE treatments
SUPER CLEAN
They give you slippers right when you walk in (SCORE) and than you are offered YUMMY tea ! Taken upstairs you go over what you are going to do … I had SUZETTE for a fabulous 60 Minute Massage !! With Hot Stones ! Yes it was 80 $ but you really got what you paid for ! Even a little goodie bag of the oil they used in my session!
These ladies really know about the different oils and such that they have created in their apothecary !
CANT WAIT TO GO BACK SUPER SOON — would have done the 90 minute, but i did call same day… next time i’m definitely going to be adding on the 25 minute hair & scalp massage!

I used a Living Social deal to try out reflexology, and decided to splurge and get a facial as well. I loved every minute of it. The reflexology was wonderful. Leigh went over my areas of concern with me (I get frequent headaches) before she started. I have never felt so relaxed before. I can’t recommend it highly enough. If you’ve ever considered getting the Spa Reflexology here, go for it, you will not be disappointed!
Next I saw Jessica for my facial. We went over my concerns before she began (large pores, blackheads). I’ve had other facials where it seems like everyone gets the same thing, but that was not the case here. Every bit of the treatment was tailored to me. She also recommended a product for me to use, and advised me on how often to use it. The facial and product were both a bit pricey, but I got what I paid for and it shows.

Okay, I am a FREAK about my eyebrows. Like, a psychotic lunatic. After having a very bad experience at a salon in Ann Arbor a few years ago that left me in a full blown mental breakdown, I get very nervous having somebody new wax my brows. I’m reaching an age where, while hair is sprouting up in places I don’t want it to, (hello, random three-​inch chin hair that seemingly pops out overnight) my brows don’t grow in as thick and full as they used to, and I’m afraid that one bad brow wax could become my permanent look.
I made an appointment with Jessica after reading all the positive reviews on Unilocal.The business is really cute and relaxing and the staff was super friendly. I filled out a brief form that asked about retinoid use, medications, etc. Jessica took me upstairs and asked what brand of retinoid lotion that I use. She informed me that she could not wax me because I used a retinol cream and I would have to stop using it for three days before I could be waxed. I must have looked panicked (I needed my brows done before going to a wedding out of town) because she quickly said that she could tweeze them.
I then gave her my Eyebrow Incident of 2011 story and stressed that I did not want them to be too thin. She tweezed them for me and they have never looked better! Jessica was so nice and I am thrilled with my brows. I really appreciated her asking about the products I use and avoiding potentially ripping my skin off, since no esthetician has ever asked that before.
I am looking forward to having a facial from Jessica as well. The salon is great!