Iris Dry Cleaners

This place is great. I had been struggling to find a dry cleaner that actually cleans well. Iris was great, they go through with you the areas there are stains and make sure to mark them. My suit and dress shirts looked brand new and well cleaned. The place is a bit pricey but worth it, especially since I don’t dry clean often. Allow for about 3 days for your clothes to be done.

Iris Dry Cleaners dry cleaned my wedding gown before my wedding and they did an absolutely wonderful job with it! I bought my gown used so it was a little dirty on the bottom. Iris Dry Cleaners removed all previous stains and scuff marks. They also hung my dress on a bust to maintain shape. I really appreciate their attention to detail. I would recommend Iris Dry Cleaners to anyone. Thank you, Iris Dry Cleaners!

No other way to say it but Iris Dry Cleaners has restored my faith in dry cleaners. I have always had random bad luck with anyone else but I have used Iris for almost 10 years and they are amazing. They have NEVER made a mistake, never. My clothes do not smell like chemicals when returned to me and the pressing is always perfect. I recently tried another cleaner closer to my house for convenience but immediately I knew I had to go back to Iris. I love this place and their great service. Also, the staff if always really friendly.

I love Iris Cleaners! I broke a glow stick and it covered the front of my favorite dress. Iris came to the rescue! They removed the stains within a few days and my dress is just like new!!!

I really liked the service. It was very quick In and out fast. Good work. I had a winter parka and a sweater. $ 35 and it was done very well. Give them a try

I took several pieces here and they did not even clean them! They still had stains on them. When I asked them to re-​clean them, they ruined a jacket with an oil stain that wasn’t there before. Never take your clothes here!!!

I dropped off clothes – a formal dress and a pair of lined, wool dress pants – on a Tuesday morning around 9am and was delighted to hear they would be ready for pick-​up by 5pm on Thursday. The total cost was about $ 23, which seemed entirely reasonable. I love that they do environmentally-​friendly dry cleaning. And, an added bonus, they were able to get out some light stains on the dress. I am one happy customer.

Iris is slightly more expensive than other area dry-​cleaners, however I’ve never had a problem with having shirts and suits when getting them cleaned. They have a reasonable turn-​around time and have never ruined any garments, so I’m a happy customer!

I haven’t used them as a dry cleaner but I recently had a few pairs of pants shortened. They don’t have a «formal» measuring area so I was led to the back of the store and changed in the bathroom (which was filled with clothes). They did have the standing block in the bathroom where the pants were measured at the bottom and held using safety pins, but only on one side. The measurements were quick and the pants were nicely hemmed. The price wasn’t bad, $ 13 per pair.
Overall, the service was great and it’s a very convenient location. Staff is very friendly and they have great turnaround time. I took my pants in on a Wednesday and they were ready by Saturday. I hear they have great dry cleaning and it’s «green» so I’m sure I’ll use their services when the occasion arises!

Pricey but pretty standard compared to all the other Ann Arbor dry cleaners I’ve shopped around — this ended up costing $ 17 for 3 pairs of dress slacks (5.20 plus tax I believe– not great at mental math). This was recommended by a guy friend of mine who is similar in pickiness and savvy-​ness! Dropped off on Thursday, was able to preference pickup for Friday at 5 pm. I was told no discounts unless you’re a firefighter/​police/​similar profession on ⁹⁄₁₁. I think I will still plan to try Martinizing for half off pant Wednesdays and compare quality/​price. Tried to also drop some pants at State St. Cleaners which my boss likes but they were too hard to access with all the construction on the south side during rush hours. Will report back.

I definitely agree that this is the best dry cleaners in Ann Arbor. They’ve been a part of the community for over ten years and I’ve been going to them ever since they opened. The owner remembers my name and tries to make it a personal experience whenever I am in there. I love that they are a green cleaners, but honestly, even if they weren’t green, I would be going there all the time.

I took one suit, two sport coats for dry cleaning and two more shirts for laundering. They did the expected job at the expected level of service on the dry cleaning. The launder and press was really a waste of money. They did not launder (since it still smells dirty) nor did they press which I asked for with heavy starch so I think I would notice. I was also a little unpleasantly surprised on their cost which was above what I paid in California. For the 6 items mentioned above it was around $ 35 which I felt was a bit high. As far as I can tell the ironing is straight, on the ones they actually managed to iron, which is more than some other local cleaners can muster, but that’s to be expected. They seem to always quote a day or more later than they actually need and you can always say you will be in earlier. I will probably be back, but entirely because of location and their ability to not mess things up.

Best cleaners I’ve experienced in Ann Arbor. I tried several cleaners in the area and Iris is the only one that’s never ruined one of my shirts.
I usually go in with at least 10 or more things at a time, and they turn it around pretty quick. It’s surprisingly cheap too.
Only complaint I have is small. They pleated my casual flat front khakis. Made them look kind of ridiculous. They never have before, but my last trip was the first time it happened. I’m sure if I just ask, it won’t happen again.
Either way, Iris is the only place I’ll go.

I came here a couple weeks ago to get my down jacket cleaned after a ton of use this winter. That jacket was very dear to me, since it kept me alive in weather below 30 degrees – no easy feat, I assure you. It also cost me about a month’s rent, so buying another was not an option. I’ve had mixed success with dry cleaning down jackets in the past (not at this cleaner), so I was slightly worried.
I need not have feared. My jacket was clean and in mint condition when I picked it up a few days later, costing only $ 23 even though it’s fairly large. I’m a super happy camper.

Screwed up alteration for my pants and continued to insist regarding charged me for it… No sympathy at all for screwing up the alteration.

We had a similar experience to Jayden C. Stay away-​we spent over $ 650 in the past four months here-​when we are busy we get our laundry + clothes cleaned a lot. I dropped off a $ 100 load of laundry-​only to realize after I picked up and went to wear my gorgeous BRAND NEW Lands End Canvas button down shirt (that was $ 45) that something horrible happened when they cleaned it-​greyish blue marks all over the collar, down the front, and down the back of the shirt. Almost like it bled. I took the shirt in a few days later with my next load of laundry and the girl at the desk said it was most likely build up of their cleaning solution and she would look into it. I asked nicely for her to take $ 30 off my current bill to make up for it, since it was clearly ruined and not «solution build up» and we spend a MINT with them. She refused, said the owner was not there for me to speak too, but she would have her call me. I decide to wait, so they can try to fix it (even though I know it’s hopeless).
Well a week and a half go by, and surprise! No call! I go in today to see what the deal is, and the same girl tells me the owner says it’s my fault-​the stains smell like Hairspray. What a total crock. And low and behold, the owner isn’t there again to talk to. She is never there. The girls are always totally un-​helpful and beyond rude.
Live and learn-don’t go here. I should have listened when they ruined my good friends wedding dress by WASHING it years ago and she never got a penny. She told me not to use them but I didn’t listen since they are so close to my home.
I will never, ever return here. They can keep my ruined shirt. It’s not worth my time to fight with them as I have more important things to do in life than try to eek $ 10 out of their dry cleaning insurance for my $ 45 shirt. You will be fine if you get lucky and never have an issue to complain about, but heaven help you if you ever have an issue. Their customer service is horrid.

Let’s skip the part where I called out my girlfriend for not taking my suit jackets to the dry cleaners like she promised and I landed in a boatload of trouble. The point is that at 35, I had to go to the dry cleaners for the first time in my life, and I couldn’t be happier with my experience at Iris.
My BDGF told me about the two cleaners closest to our place that she usually used, but once I checked them out on Unilocal,I got weary. I wanted superb customer service. I wanted a combination of hand holding and non-​nonsense brass tacks to dissuade my dry cleaning apprehension. Then I came across Iris, and once I saw Unilocal favorites Rachel, Barnaby and Mariah had given it their seals of approval, my choice was clear.
So while I have no dry cleaning experience whatsoever, Iris was exactly what I wanted. Friendly, fast, all business. Minus one star because the massive wine stain on my velvet jacket was still there upon pickup, but minimized. I’m going with no one in th world would have gotten that out, and everything else looked great.
My advice for dry cleaning virgins — try Iris. They make it painless AND they are environmentally friendly. Of course the best advice would be to keep your mouth shut so your girlfriend takes care of this type of thing, but we all know this isn’t the last time I’ll make that mistake.

After some bad experiences with a cheaper dry cleaners that was closer to my house, I switched to Iris a couple years ago. I go to the dry cleaners once or twice a month, which I’ve learned is fairly often (I’ve recently discovered some of my friends don’t believe in dry cleaning, but that’s another story), and I’ve always had great results from Iris. Notably, they’ve gotten some pretty horrendous stains out of silk and other delicate fabrics on which my clumsiness has wreaked havoc. I’ve also used them to do some minor tailoring, patching up a tear here and there, and they do a great job pretty quickly, usually within a week. Not the absolute cheapest option, but definitely recommended.

Still using Iris, still a solid 4-​star experience.
Fast, Cheap, Green, and no problem encounters.

Iris Cleaners has me impressed. I was a little wary of the «wet-​cleaning,» having always gone with traditional dry-​cleaning, but my recent thrift shop scores and a formal dress came back looking brand new, well-​pressed, and completely sleek.
I had one jacket of that had been through a lot, and I wasn’t sure it could be saved. It was an older dinner jacket with multiple materials (velvet, satin) and a mystery brown stain. The woman at the counter told me they’d do their best, and the jacket came back looking brand-​new, better than I had ever imagined. I haven’t ever had any fancy alterations, but they hem pants quite nicely as well.
Iris is now my go-​to place for cleaning. It is a little expensive, but doesn’t seem too far out of line with regular dry-​cleaning. It’s a bonus that the «wet-​cleaning» is more environmentally friendly, too.