Delux Drapery & Shade Co

Service is ok but the shop smells moldy. Yuck.

I found Delux Drapery through a Google search and decided to check it out. The estimate I got was pretty decent for custom shades. However the lady I worked with was pretty annoyed that I knew nothing about shades and needed a lot of things explained to me. It was like I was wasting her time with my questions. This should have been a warning sign but I decided to go ahead with the process. I got a time scheduled for a designer to come out and measure my window. She booked someone else over my time slot instead, so I got a call saying I had to reschedule. It was annoying but I understand that things happen. Then the day of the measurement the woman that I was rescheduled with cancelled on me and gave no explanation. She just cancelled day of. I had arranged my schedule around her visit and then she cancelled a few hours before. It was very unprofessional and unacceptable in my book. I decided to go elsewhere and have been very happy with the service I’ve gotten at another shade company.

Have worked with Kathy at Delux for over 20 years and decorated 2 homes and my office. She is friendly, not too pushy (just enough to help you make a decision) and has a keen eye for design. Kathy has managed to get me out of my «beige box» with the use of fabrics, textures and colors. Delux has a wide selection of fabrics, wall coverings, binds, window treatments and furniture. Their prices are competitive, installation is professional (ask for Jason) and the few times I’ve had an issue have come back to fix with no problem. i would not hesitate to recommend Delux Drapery and have many times over!

We recently purchased a newly built condo, and with the recommendation of our real estate agent and friends who have used Delux Drapery & Shade Co. we wanted to give them a try. We were not disappointed. Kathy did a superb job listening to what we were looking for, and she helped guide us when we were struggling a little with the options. There are many, many options for window treatments and Kathy was knowledgeable and informative about what we were looking for, she gave good tips and pointers, she made sure we understood how our treatments would work and look depending on mounting choices. Steve, the installer, did a great job efficiently mounting the window coverings; ensuring everything was in working order, instructed us of how to properly open and close them, and he cleaned up after himself as well. I would definitely recommend Delux Drapery & Shade Co.