Broadway Shell

I shop at Kroger for groceries, so I come here to redeem my point with my plus card to get a discount on gas. (100 points = 10 cent off a gallon. Up to 35 gallons) This gestation has perks for you if you shop there

Being a graduate student who recently moved to Ann Arbor, I needed to have my 100,000 mile service done, so I brought my vehicle here after hearing good things about it. Let me say I was not disappointed! The mechanics there are knowledgeable, friendly, and they honor a 5% student discount :). It took a little longer than I expected to get my car fixed, but that was due to the remodeling of the place they had going on, so I understood. Overall, a great mechanic shop. I’ll be going back!

An okay station.
The gas is consistently at least 10 cents more expensive than the BP across the street and the speedway down the road.

I registered in Unilocal just to talk about this place. It is obnoxious!
My friends and I have dealt several times with this place, and there won’t be any more. First time my friend was trying to buy a Lexus, he took the car to this workshop and have it inspected. This guy told him all about problems that are easy to fix but doesn’t really mean anything important — replace battery, brake pads, etc. BUT, my friend took the car later to the Lexus dealer hoping for a thorough inspection — the oil tank leaks and needs to be replaced. One huge problem Shell people weren’t able to find out?!
A week ago I found something weird with one of my wheel, then I took it to Shell — the nearest place, for an inspection. Right after they jacked up the car I found one bolt was missing on the part that connects to the right rear wheel. One hour later they had it done with. And they were charging me $ 110 just for putting back a freaking bolt! The only thing they did was to take the wheel out and put the bolt in.
What is more, they STOLE my lug nut locks from my car! I didn’t notice that they were in my trunk when I brought the car in, but when I got home, they were all gone except for one! They took the other for some later convenience!!! How could I trust someone like this any more!

I trust the owner, Sam, with both my cars and have been happy with the service and price of most of the repairs I have had done at Broadway Shell over the past few years. My most recent experience over the summer was a little disappointing. It seems that when they are busy, Sam is unable to check the work of some of his employees and I suspect this was the case with the wheel bearing repair that required a return visit.